Half board, March break. Lovely. Perfect location. Fab weather. Food choice very good. Staff most pleasant and accommodating. Spotlessly clean. Had a double balcony front and side - overlooking sea wow! Think these room numbers are 101,201 etc. Do ask. No kettle in room but I took my own. Could not fault it and would highly recommend. Taxi 5 min from airport 15 euro. We will be back. Thank you.
Dear Leckco,
Thanks very much for your nice words about our establishment and also thanks very much for taking a couple of minutes to write you opinion.
We are glad to know that your stay with us was good, and that you also enjoyed the good weather.
Thanks also for your nice words about our food, and our staff. We will transmit your greeting to them on your behalf.
I would recomend you for the next time, that in case you do need a kettle, ask at the reception. We can offer you one in case you ask for it.
Thanks very much again, and we hope to see you in a near future.
Kind regards,
I normally put a lot of research into trips, but this was just a spur of the moment thing, saw this hotel was close to the airport and beside the beach so thought that was fine for me.
Hotel staff really are excellent, they really work hard too. They have buffet style breakfast and dinner with the hotel and for a competitive rate too. Considering the low cost what they provided in the buffets are very good. Never been to the island before, I wasn't aware that the Germans have taken over so do expect a lot of the hotel residents to be German and the breakfast food does cater for their needs.
My room was on the top floor, normal size room with a modern well equipped shower and bathroom. The view outside was of the beach and the pool to the front of the hotel which was great.
The hotel is like a resort style type with lots of amenities, 3 pools with 1 inside, sauna and steamroom etc (altho the steam room wasn't working operating when I tried it)
Hotel is a little aged now, but they keep the place so clean, they work like the Germans visiting it... lol. every morning, you will see them cleaning the place and keeping it immaculate. The staff are really pleasant, and they seem genuinely interested in making your stay enjoyable.
I got a call from the manager, he asked me if everything was alright etc, I was surprised, never happened me before but I told him I was entirely satisfied.
As I mentioned before, I didn't put much research into it, so it worked out well and was good for my 3 days quick stopover.
Special mention to Juan from Seville by the pool, the man can talk for the island!! very nice guy!
Dear Eric S,
Thanks very much for your nice words about our establishment, and for taking some minutes to write about it.
The hotel is located in Can Pastilla and it is true that this part is for German holiday makers.
Some rooms have been refurbished this year, and the next year we are going to have all of our rooms refurbished.
Maybe the hotel can seem a bit aged, but year by year we renovate new things to make it look modern.
Thanks also for your nice words about our workers, who work hard every day in order to give the best possible service to our guests.
We will let know our worker in the bar about your positive opinion of him.
We hope to see you soon again with us,
Kind regards,
Excellent return visit to the El CID Hotel. This hotel is our favour on the island, the staff are so welcoming and the house keeping team are excellent 10 out of 10 for cleanliness
We return again in May and we can't wait it's such a relaxing location and we are so pleased that the El CID hotel is now an Adult only hotel.
Dear May S,
Thanks very much for your comment about our establishment, and also thanks very much for your comment about our team.
It is good to know that you really enjoyed your holidays at our hotel, and we hope to seeing you again in a near future.
Kind regards,
Stayed here for 5 days on long weekend break. Took less than 5 mins in taxi from airport 20 Euro(booked through TaxiPMI.com). Stayed in Superior room on 5th floor, great view of pool and beach. Nice modern bathroom with wet room style shower, large rainforest shower head and also hand held showerhead. Plenty of toiletries and towels. Small fridge provided with plenty of space for water and drinks. Room safe was extra 2.50 per day which I felt should be included in room rate. Pool towels are available if required from reception 10euro returnable deposit. Stayed on half board basis, breakfast was plentiful although catered more for German clientele. Evening meals were excellent with plenty of variety all buffet style.
Hotel has 3 pools, 2 outdoor unheated and an indoor. Plenty of sunbeds available at any time of day.
Loads of bars, restaurants and shops all within stones throw of hotel. Supermarket next door however quite expensive, walk another 5 mins into Can Pastilla for larger supermarket and a lot cheaper.
Would definitely recommend hotel for a nice quiet relaxing break
Dear Huwshols,
Thanks very much for your nice comment. We are happy to know that your holidays were so good with us. Our guests are our priority and we always work hard in order to give them our best posible service.
We hope to see you soon with us,
Kind regards
The lobby area looks ok when you walk in and has a really strong scent of talcum powder!
Receptionists have no charm or personality whatsoever, so you don't get the welcoming you'd expect from a 4 star, (although this is certainly not a 4 star, 2 star at best). They might as well just have a self service check in computer.
One guy even tried to start an argument with me after mishearing the room number I said, even after the problem was solved he carried on! To be fair though, I think he'd just done the night shift, so he was probably a bit tired and just wanted to go home.
Once you leave the ground floor, it's like walking into the 1970's. From the ground floor, where it's all nicely decorated with modern tiles, mirrors, decent lighting and clean looking, a walk up the stairs gives you a good idea of what the rest of the hotel is really like. Once you pass this it is all old woodchip wallpaper, painted white, probably had a recent touch up in the 90's, and old beaten looking carpets.
The rooms are a good size, with two reasonably comfortable beds, although I'm not sure how often the bedding gets changed. Maybe weekly. There is a really small television in the room that sometimes works. Well it worked once to be exact. There is also a small fridge, which was handy, and a safe in the room, but you have to pay. Wifi was decent, probably the best thing about the place.
Bathroom is decent too actually.
Gym is dog poop. They didn't even have the right size weights to put on the bar, so there's an accident just waiting to happen. Better of just going for a jog along the beach front, and there's some beautiful views along the way.
Overall, I've stayed in higher standard bed and breakfasts 15yrs ago in the uk when I wanted somewhere cheap to stay on the piss in Nottingham for £20 a night. Now that's bad!
Good luck, and enjoy if you ever come. The area is beautiful, just a shame about the hotel.
Dear Bertlush,
I am sorry if your stay was not Ok at our establishment. We will also talk to our reception's team to clarify what did exactly happen. Our clients are our priority.
About the TV not working, I would be very grateful if you tell this to the reception next time. They will bw glad to send you a technik to fix it.
The gym has now new machines from this year, although nit is true that it might be a bit small.
The bedding in changed every three days to our guests. Next time you think that your sheets have not been changed please tell us and we will change them.
Thanks very much,
Kind regards
