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Hotel Pure Salt Garonda
Ranked #2 of 78 Hotels in Playa de Palma
Certificate of Excellence
Reviewed 5 July 2014

I have just returned from vacation at hotel Garonda in Playa de Palma.Overall it is a very good hotel.
positive things:

great position ,right beside beach
staff very friendly and helpfull
sea view rooms-big,modern,clean
great dinner food
great manager

things to be improved:

noise in room from the corridor
air-wave coming from the entrance door of the room
sometimes intense smell from the kitchen in the room
only two crowded elevators
the need to choose an hour for dinner time.

I would recommend this hotel,it was really a pleasure staying here.

  • Stayed: June 2014, travelled as a couple
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1  Thank DeeDeeTimisoara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MacHotels, Gerente at Hotel Pure Salt Garonda, responded to this reviewResponded 7 July 2014

Sincere thanks for your kind review. The pleasure is ours and we are glad to know you enjoyed your stay with us.
We also appreciate your recommendations and will take them into account in order to improve services at the hotel.
Kind regards
Manuel Tigre
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (551)
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207 - 213 of 551 reviews

Reviewed 29 May 2014

Yes, this hotel aims at the german customer , could not be otherwise when situated in this part of the playa. But if you speak French, English and of course Espagnol they can also easely attend to your wishes.The manager is there since a number of years (as are some of his staff) but attends almost daily to everything. I, due to my former professional career, make it a habit of talking to managment and i have to admit that few are so close to the busines as this one. And not only for the day to day busines but i gather, without disclosing to much, that the clients of next year will be enchanted by the new additions. Of course, food is excellent (no dear british guests, no kippers or beans), the situation on a quiet part of the paseo very good. Pool is a bit small but who minds when the beach is there right in front. As i travel alone, i asked for a single room, which to my surprise was rather comfortable with a quite big bathroom. Some hotels lodge their single traveler in a rat hole but none of this here. I went to a number of hotels and for this region and for the hotels on this main coast of Spain the hotels stands in pole position. I would definitively return.

Room Tip: above 2 floor
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  • Stayed: May 2014, travelled solo
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Thank ossemivan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MacHotels, Gerente at Hotel Pure Salt Garonda, responded to this reviewResponded 30 May 2014

Many thanks for your kind review. I am very pleased to know you felt well with us, there is no better news for us. I look forward to your next visit. In the meantime our team is at your disposal online at any time.
Kind regards
Manuel Tigre
Hotel Manager

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Reviewed 28 May 2014

I stopped at this hotel last year & enjoyed the stay so much that arranged to take 6 girlfriends for a long w/end early in May. Once again I was not disapointed nor were my friends. We had a fabulous time - large, comfortable clean rooms with sea views. The staff were so helpful & friendly - nothing was too much trouble. We ate(such a varied menu), drank (including several Bucks Fizz available at breakfast), sunbathed(lovely pool area, but also just across the road to the beautiful beach), talked & laughed as us 'girls' do. Thanks to the Manuel the manager & all the staff - hopefully they will have us return next year!

  • Stayed: May 2014, travelled with friends
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Thank debbie_duffy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MacHotels, Gerente at Hotel Pure Salt Garonda, responded to this reviewResponded 30 May 2014

Thank you for such nice review! I am glad to know you enjoyed your stay to the fullest.
Looking forward to your next visit, receive our best regards
Manuel Tigre
Hotel Manager

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A TripAdvisor Member
13
Reviewed 27 May 2014 via mobile

Hotel is ok. Not sure why on some sites it's listed as a 4 star, but it's a 3 star, a high 3, but not a 4. I guess due to the onsite restaurant and bar someone thought it was a 4. The dinner is mediocre at best. Serving an array of German food. You could have schnitzel and potato salad. One night they did offer a paella, but beware the food is flavorless and some hospital food comes with more taste. Our room itself smelled like an assisted living home and not a hotel. Could almost smell formaldehyde.

The area is 100% German. The beer and food too. Complete disappointment. I came to Spain for a holiday and I could almost forget where I was. You can get a bratwurst on the street faster than you can find some local fare.

At night it sounds like Berlin with drunk Germans singing their national anthem. At the beach they like to rent loudspeakers and blast German music. Terrible ambience. I for one will never stay in this area ever again.

The plus, you are a 20 euro taxi ride or about 30 min by bike from Palma. This is where we spent the days and evenings since we would prefer to spend it taking in Spanish sites and sounds and not wurst or schnitzel.

I rated the hotel a 2 because we were spoken to in German. The hotel just assumes that since you are Caucasian, you must be German. In fact the German was better than their English. So I found it slightly difficult to communicate. Again, another let down. I would have preferred that they approach me in Spanish and not German and either ask me or allow me to tell them. After all, it was a visit to Spain and not too Germany. The good was no good and the area was equally as bad. The condition of the hotel itself was ok, which is why I won't give them a 1.



Stayed: May 2014, travelled as a couple
3  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MacHotels, Gerente at Hotel Pure Salt Garonda, responded to this reviewResponded 28 May 2014

Thank you for your review. We are deeply sorry for the fact that your experience at our hotel and its location was not the expected. In deed the area of Playa de Palma is a generally german market visited location. For this reason it is natural that our staff is more used to attend german speaking guests. If this has caused any inconvenience for you we can only offer our apologies.
Kind regards
Manuel Tigre
Hotel Manager

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Reviewed 22 May 2014 via mobile

I recently stayed here as a group of 7 friends. From the moment we walked in till the moment we left we received nothing but excellent service. Without exception all staff did their utmost to make sure we enjoyed our stay.
We had delightfully large rooms overlooking the sea. The rooms were spacious and nicely decorated. The daily cleaning could not be faulted (and I set high standards).
We stayed half board and we ate at the later sitting which was eight thirty. Breakfast and evening meals all buffet style with a huge choice. We were all delighted to find Cava served at breakfast, a nice touch as a treat to make bucks fizz!
The pool area was never crowded while we were there and all of us were able to find sunbeds together.
On the whole the hotel guests were couples plus a few groups like ourselves.
All seven of our party thoroughly enjoyed our stay and hopefully look forward to another visit next year.
Thank you to all the staff for a fabulous stay.

  • Stayed: May 2014
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Thank chrisward001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MacHotels, Gerente at Hotel Pure Salt Garonda, responded to this reviewResponded 28 May 2014

Many thanks for taking the time to write this kind review. We are very pleased to know you enjoyed your stay with us and look forward to your next visit.
Kind regards
Manuel Tigre
Hotel Manager

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Reviewed 10 May 2014

We loved this hotel, the location is ideal - overlooking the beach and promanade. We had a sea view room on the second floor with a small balcony. The room was beautifully decorated in cool calming colours, the bathroom was fairly large and very clean with fluffy white towels and toiletries provided in sachets. There's a flat screen TV in the room with BBC available (not always the case on the continent) although we don't spend much time watching TV on holiday. The free WiFi was very welcome. Breakfast and dinner are buffet style, there's two sittings for dinner - one at 7pm and one at 8.30pm. We had the 8.30pm sitting but some days would have preferred to eat earlier. Food was good with lots of choice.

As others had said, you can get the direct bus to and from the airport. We also bought a card from the Tobacco shop for 10 euros giving 10 trips on the local bus to Palma..

Playa de Palma is predominantely used by German holidaymakers which means most of the guests at the hotel are German, we didn't find this a problem as most of the staff spoke excellent English, however, you need to be prepared for everyone in the area to first speak to you in German.

Staff at the hotel are very friendly and helpful, I would have no hesitation in recommending this hotel.

  • Stayed: May 2014, travelled as a couple
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1  Thank offonhol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MacHotels, Gerente at Hotel Pure Salt Garonda, responded to this reviewResponded 12 May 2014

Many thanks for your kind review.
We are happy to see you enjoyed your stay with us and look forward to welcoming you back again soon.
Best regards
Manuel Tigre

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Reviewed 22 April 2014

A lovely hotel over looking the sea. We had a garden room which looked exactly like the photos on the main website-good sized room. Lucas and the other waitresses were all very attentive. Food was very good especially if you love fish. Cheese, crackers and grapes every night too!!! Wine of the week was 9€, but you had to ask. Drinks in the bar a little expensive. As other reviews, we took the 21 bus from the airport for 3€ each. Approx. A 20min ride and the hotel is easy to find. Due to an early flight back we got a taxi which cost 20€ and took 10mins. It would be good if more British people went to this hotel. A couple we met were on their 8th visit back. We will definitely return for a short break. Most people are probably over 40 which suited us. I'm not sure what the area outside would be like in the hight of the season. .. we were in the quieter part. It could get rowdy with 'youngsters' further along the resort as there were signs of it mid April. We will be interested to keep an eye on further reviews.

  • Stayed: April 2014
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1  Thank Ginasray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MacHotels, Gerente at Hotel Pure Salt Garonda, responded to this reviewResponded 28 April 2014

Many thanks for your kind review. We are glad to read you enjoyed your stay with us and look forward to welcoming you back again soon.
Kindest regards
Manuel Tigre
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Pure Salt Garonda

Address: Mar Negra 2, 07610 Playa de Palma, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Playa de Palma
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Spa Hotel in Playa de Palma
#2 Romantic Hotel in Playa de Palma
#2 Luxury Hotel in Playa de Palma
#2 On the Beach Hotel in Playa de Palma
Price Range: £107 - £219 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Pure Salt Garonda 5*
Number of rooms: 149
Official Description (provided by the hotel):
This recently refurbished adults only establishment right on the beach near the city of Palma captures the essence of the urban beach concept. Pure Salt Garonda is known for its friendly professional service, with our guest manager always available to help you rent high-end cars, reserve starred restaurants, organise visits to the most discerning wineries or take care of all your golf reservations. Let us prepare you that special bath in your room with an innovative designed inspired in the nature of Mallorca, where you will be able to relax and enjoy the views of the Mediterranean Sea. Enjoy a relaxing moment reading a book in our hotel garden, dine in style at our Spanish tapas restaurant by the sea, enjoy a spa treatment with products by well-known brand Natura Bissé or sunbathe at the exclusive beach club The Eight, located right in front of the hotel. ... more   less 
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Also Known As:
Mac Garonda Hotel
Hotel Pure Salt Garonda Majorca/Playa De Palma

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