When searching for a family holiday we wanted somewhere that was close to airport as flights were at night and somwhere that catered for all the family members who were going (husband and me, two teenage boys aged 19 and 16 and a 10 year old). This appeared to do so.
Upon arrival in the early hours of the morning there appeared to be some confusion regarding our booking but were eventually given a map of the complex and told where our dining room was and directed to our rooms which were down the street and the outside was less than impressive. The room my husband, myself and our youngest son was very small made worse as an extra bed had been put in for our son. When booking we were told we would have adjoining rooms with our other sons and a double balcony. This was not the case as there was a room between us. Our 2 teenage boys room was far bigger than ours with a bigger balcony which would have made more sense to be given to us. By far the worse thing about the holiday was the comfort of the beds. Rock hard does not begin to describe them!!!
As described in other reviews the noise is an issue at night. We were prepared for this and didnt actually want a deathly quiet hotel as we have teenagers who we were sure would equally contribute to the noise!! But if you expect to sleep DON'T!! From reading reviews before going we were also aware of the high proportion of german guests however we didnt realise that we wouldnt here an english speaking person for a week. As we were away from the main complex it would also have been good to have access to tea and coffee but there is no kettle etc in rooms.
The silly small plastic cups from the bar which are limited to 2 at a time meant that constant trips to the bar by all memebers of the party is a neccessity and at the impending 11 pm cut off for all inclusive when they start to charge for drinks draws close means there are long queues for the bar.
Apart from being some way from our rooms the actual hotel complex is very pleasant. The pools are cleaned regularly which we witnessed ourselves and we even managed to get sunbeds on some days even though we had poor weather (thunder, lightning and rain) during half of the week. The two major plus points is the food. We found it varied and plentiful. Considering they are catering for large amounts of people it was replaced as soon as anything ran out and we have a very fussy 10 year old who actually did not starve. There was lots of choice and all cooked perfectly. It would have been nice to be told on check in about the oriental restaurant and the bbq which would have made a pleasant change but did not find out about it until the day we left from another guest. The entertainment team are excellent and appear to be very committed to trying to ensure everyone has a good time which they do with enthusiasm. We would have liked to sample the adult entertainment in the other bar but werent told about that either until it was too late as the kiddies disco and the giant shark become a tad tedious after a while. Never the less the entertainment team deserve a pat on the back.
The staff were helpful and friendly if we wanted to know anything but only if you asked as we werent given a lot of information on arrival.
The beach and town are a short walk away and if you overlook the annoying watch and sunglass sellers on every corner and the rubbish on the beach is ok. There are plenty of clubs and bars to keep teenagers entertained although if you want to find any english food think again.
- Official Description (provided by the hotel):
- Satisfaction on 6178 acres.Palma-Bay Club Resort hotel is located in a quiet area in the beach of Palma (Arenal), 350 metres from the beach and 5 minutes from the leisure and shopping centres. It also has a large children’s area and a great entertainment team, who with our staff help you enjoy an unforgettable holidays. The hotel has an area of 25.000 square metres with some restaurants, a snack bar and various bars as well as large gardens and 4 swimming pools It’s only 8 Km from the airport and 10 Km from the capital of Mallorca, Palma. It’s a resort with more than 500 bedrooms, most of them with air-conditioning. ... more less
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- Also Known As:
- Hotel Palma Bay
- Palma Bay Playa De
- Palma Bay Club Resort Majorca/Playa De Palma