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“Nice, silence and good location”
Review of HSM Golden Playa

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HSM Golden Playa
Ranked #31 of 77 Hotels in Playa de Palma
Certificate of Excellence
Bucharest, Romania
Level 3 Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Nice, silence and good location”
Reviewed 29 June 2011

We accomodate in june 2011 for 10 days at this hotel. Location is very close to the beach, just 30 m, in the quiet area of Playa de Palma, on the border with Can Pastilla. Room is spacious, clean and recently furnished. Simple decorated, but have a great seaview from balcony and we found all the amenities in the room. The strong point of the hotel is the restaurant and their halfboard. various meals, vegetables, salads, sweets and many many more. Food was really great. Also champagne at breakfast. You must pay only drinks at dinner.
Nice outside lounge area with pool gives us relaxing time. Also if you need, can buy anything from many markets in the proximity.
We have only one complain: outside the room, on the elevators area smells unpleasant, something like fish. Probable they have a bad ventilation system or anything.
Gennerally speaking, it was very good value for money paid.
I recommend this hotel if you want a quiet zone, close to the beach, an excellent pool area and one of the great halfboard.

  • Stayed June 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
4 Thank snookie69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
4409, HSM Customer Service at HSM Golden Playa, responded to this review, 14 July 2011
Good afternoon,

Thank you for your nice comment. We are happy to know that you appreciate your holidays and the food in our hotel.

We hope to see you soon again in Hoteles Saint Michel!
Your
HSM Customer Service
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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166 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (18)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Scotland
Level 3 Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 13 June 2009

Having stayed in several hotels in Playa de Palma ( I visit twice a year to visit family ) this hotel is without a boubt the best yet. Small enough to offer friendly,personal service. The rooms are large and always kept clean. All double/twin rooms have sea view and I was lucky to be allocated one for sole occupancy. I believe there are single rooms but some are on the roadside of the hotel so would not afford a great view. The food was plentiful and there was a large choice. A nice touch was a thermos pot of real coffee and hot milk served to the table at breakfast time. The pool is clean and relatively quiet with the beach just across the road. More sun parasols at the pool would have been welcome to beat the mainly German guests reserving sunbeds as early as 0730 despite clear signs asking guests not to. This is a German resort but the hotel is in a quieter location and there was no noise at night and no rowdy bars nearby. I shall definitely use this hotel again without a doubt for my regular visits to this resort.

  • Stayed June 2009, travelled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank gillianlm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Porto
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 29 August 2008

Nice hotel in front of the beach with friendly staff. Not luxury rooms but most satisfactory (no mini-bar). Very nice food at breakfast and at dinner. travelled with two little children and had no complaints. I would stay in this hotel again.

  • Liked — the beach and the view
  • Disliked — no night activities at the hotel but plenty outside
  • Stayed August 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank lumor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vienna
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 10 September 2007

We stayed 10 days in this hotel and it is definitely not 4 stars hotel.
Highlights: good beach, as well as a position of the hotel. Cleanning of our room was OK.

Downlignts: lack of a fridge ( mini bar) in the room, food is below average ( and atmosphere in the restaurant).
We were asked to sit at the same table each meal with other 4 people. They put a honey moon couple at the same table with coupe with 2year old kid. Very romantic:)

  • Stayed August 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
4 Thank CarlitoVienna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
england
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 June 2007

went june this is not a family orientated hotel this is for singles /couples very quiet food very good went with with daughter and three children when we had last couple hours round pool the guests seem to dislike our presence they being all german contingent who i may say were arrogant and ignorant but overall this is avery clean hotel and worth a stay

  • Liked — food location
  • Disliked — clientelle
  • Stayed June 2007, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank tizero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 27 February 2006

I took my daughters here for the half term holiday (without Dad and little brother!). We had a great first couple of days - easy bus ride to Palma for sightseeing then hired bikes and road all the way along the coast the next day. On arrival we were also given a great family room with direct views out onto the beach.
Unfortunately, I was taken ill on day 3 and ended up in hospital with pneumonia! The staff at the hotel were brilliant and looked after my daughters in my absence superbly.
When I got back from hospital I wasnt able to do much for the rest of my trip so the girls just enjoyed the indoor swimming pool which they had more or less to themselves. The food was excellent - very varied with lots of fresh salad, fruit and fish options as well as meat such as duck and roast suckling pig. All the staff expressed concern about my illness and as someone who travels extensively with my work I have to say that I thought this was a really good friendly hotel.

  • Stayed February 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carryduff N. Ireland
Level 2 Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 21 July 2005

I travelled to this hotel with my husband, three kids and my brothers family. My first impressions of the hotel on arrival were - very dated interiors, all areas seemed deserted even the bar was empty, there was also creepy background music, picture the film "The Shining" and you get the general idea. The rooms were spacious but clean. The location of this property is its selling point, situated at the quieter end of Playa de palma near Can Pastellia. The hotel faces one of the most beautiful beaches I have seen and is cleaned every night and deserves its blue flag. We were halfboard, food on offer was adequate, served buffet style, consisting of three fish dishes every night out of five main courses, the other two were either rabbit, veal or pork, in ten days chicken was offered only once, as were chips, most nights cold hard boiled potatoes and frozen veg were the side dishes. The main reason I decided to write this review is to recommend this is not a family hotel, most of the guests were elderly german couples and the staff were definately not used to dealing with kids.
Apart from being the most arrogant and rude group of staff I had the misfortune to meet three days in we felt we could no longer stay within the
hotel at night (spent days at beach etc) . This was due to being ignored
when we asked for anything or ranted at in spanish and the children were
also subjected to this type of conduct which was an upseting and frightening experience. Luckily thier were 17 people in our party, the rest
booked a RIU hotel nearby, so we spent the remainder of our time at thier
hotel, in contrast thier staff were fantastic even getting to know all the children by name. I will not be returning to the Golden Playa or any Saint
Michael group hotel as this was apparently a four star and I dread to think
what the three star versions a like.

  • Stayed July 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
12 Thank JRea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about HSM Golden Playa

Property: HSM Golden Playa
Address: Calle Marbella 14, 07610 Playa de Palma, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Playa de Palma
Amenities:
Bar / Lounge Beach Beverage Selection Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#13 Spa Hotel in Playa de Palma
#20 On the Beach Hotel in Playa de Palma
#28 Luxury Hotel in Playa de Palma
Price Range (Based on Average Rates): ££
Hotel Class:4 star — HSM Golden Playa 4*
Number of rooms: 115
Official Description (provided by the hotel):
GENERAL: The 4* hotel HSM Golden Playa is situated in front of a long, sandy beach. The hotel has been recently refurbished (winter 2010-11) and offers high quality facilities and service. Its superb location and staff's friendliness are acknowledged among its faithful clients who visit the hotel year after year and offer the best recommendations. The hotel opens from February to October. LOCATION: The hotel HSM Golden Playa is situated in a sea front position in Playa de Palma, one of the most popular and visited resorts in Majorca. Playa de Palma extends between the municipalities of Palma de Mallorca and Llucmajor and it is 4,5 km long. The most outstanding features of the hotel are: its proximity to Palma de Mallorca (12 km) and the airport (4 km); being one of the longest and beautiful beaches in Majorca, its long sea promenade with countless bars, restaurants and shops, ideal to go by tourist train, by bike or simply walking. Impressive marine park "Palma Aquarium", one of the biggest in Europe, is only steps away from the hotel. The water park "Aquacity" is situated 6 km away. The golf course Golf Son Antem is 10 km away. At its east end there is sports port Club Nautico de S'Arenal (Llucmajor). It is worth mentioning that there is an efficient public bus service to Palma de Mallorca and El Arenal, the bus stop is only few meters away from the hotel. The hotel HSM Golden Playa has a direct access to the beach and the sea promenade. ROOMS: The hotel offers refurbished double and single rooms that give a fresh and more up-to-date look to the hotel. All the rooms offer modern decoration with bright, mediterranean colours. All of the rooms include a bathroom, hairdryer, heating and air conditioning, mini fridge, safety deposit box (extra charge), telephone, WIFI (extra charge), music channel, LCD satellite TV and a balcony! All of double rooms come with a spectacular sea view (direct or lateral). The hotel also offers comfortable and cozy Junior Suites, with a direct sea view. Junior Suites consist of a living room and bedroom with LCD satellite TV and a bathroom, spread in 29 m². GASTRONOMY: The hotel offers a half board food and beverage package (breakfast and dinner). In 2011 the restaurant began to offer an outstanding buffet with show cooking. All meals are served in thematic buffet style and offer a wide selection of cold and hot dishes, a variety of homemade desserts and fruit. Drinks in half board are not included in the price (dinner). The clients are asked to wear suitable clothes for dinner. FACILITIES: The hotel offers a spacious swimming pool for adults and a separate one for children, with spectacular sea view! There is a spacious terrace with sunbeds and sunshades. Bar service at the pool, with its "chill out" corner, an ideal place to have a drink while enjoying beautiful sunset. In winter the hotel offers indoor swimming pool and "wellness & relax" area which includes: Turkish bath, hydrotherapy pool, jacuzzi, sauna, small gym, with no extra cost. Refurbished and spacious common areas. Bar indoors, game room, meeting room. Storage place for bicycles. CHILDREN: Swimming pool for children. There are also baby cots and high chairs available in the restaurant, at no extra cost. ADITIONAL SERVICES: 24/7 reception. Pool towels and bathrobes for rent (with a deposit). WIFI in common areas (no extra charge), WIFI in hotel rooms (extra charge), Internet corner (extra charge). Rent a car and rent a bike. Massage service (extra charge). We accept Visa and MasterCard credit cards. SPORT AND ENTERTAINMENT: The hotel is specialized and certified in cycling tourism: not only the hotel has a well prepared storage room for bicycles, but also it offers the general information about cycling routes, meals adapted to the cyclists' needs, etc. Possibility to practice sports in the area. ... more   less 
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Also Known As:
Golden Playa Hotel Playa De Palma
Golden Playa De Palma
HSM Golden Playa Majorca/Playa De Palma

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