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Houm Plaza Son Rigo
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Reviews (106)
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Reviewed 24 October 2013 via mobile

Was lovely place to stay loved the bar staff and entertainments girl but not the cleaner who threw some of our personal things out in the rubbish and the reception were no help at all didn't even say sorry even tho the stuff was worth about 80 euros

Stayed: October 2013
1  Thank zante7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IsabelVT, Manager at Houm Plaza Son Rigo, responded to this reviewResponded 29 October 2013

Good Morning!

Thanks again for your comment. I want to apologize for that mistake of the Stuff. That happens only once in a thousand times.

Hope the rest of your stay was a nice experience.

Best regards from Mallorca

Isabel Vidal Tomás

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 September 2013 via mobile

+Close to really nice beach. Nice pool area. Could find a sunbed any time. Helpful staff, gave us another apartment when we wanted to change. Bus stop to Palma very close.
-Area very close to all the pubs and really tacky areas. (3 blocks away) A lot of drunken germans and dutchmen everywhere (some at the hotel as well). After one night we had to change room due to a lot of noise from neighbors (fights and breaking windows).
Overall people were very loud and noisy. Very basic apartment. It had a micro on the table but you could not use it because the cord was to short.
I did not like the neighborhood and will never come back to this area again.

  • Stayed: August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank Cecilia205
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IsabelVT, Manager at Houm Plaza Son Rigo, responded to this reviewResponded 27 September 2013

Good Morning Cecilia,

First of all, thank you for your opinion in TripAdvisor. It is a pitty that you didn't enjoy our area of the Playa de Palma: close to the beach, close to Palma and the Airport (and wellconnected by bus) and close enough to bars, but far enough from them to stay in a quiet place.
Depending on your holiday expectations, there are other areas in Mallorca which are much quieter, as Santañí or in the north of the Sierra de Tramuntana.

Anyway, if you wanted to come back to this area, Plaza Son Rigo will be happy to recive you again.

Best Regards From Mallorca

Isabel Vidal Tomás
Quality and Innovation Manager

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Reviewed 18 April 2012

Me and my wife stayed at the hotel for a week. It was early april 2012 and the weather was not to good. The hotel was an excellent place to stay, near the beach and close to Palma. They had an ok swimming pool inside the hotel and a noce garden whith many plnts outside. We had a small apartment at the 3 floor and was able to look over the pool area and the sea. Enjoyed the stay.

  • Stayed: April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank Erik K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IsabelVT, Manager at Houm Plaza Son Rigo, responded to this reviewResponded 27 September 2013

Good Morning Erik!

Thank you for your comment! Hope to see you next year.

Best Regards from Mallorca


Isabel Vidal Tomás

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 August 2010

Good location, surroundings more peaceful than in general in this area (Playa de Palma). Traffic didn't disturb either (stayed at Marina Plaza). The only disturbance came from the other guests in the hotel and it depends totally if you are lucky or not. We had luck during the first week, but the second week was worse. Banging on the doors, loud conversation in rooms/balconies, etc. The walls are really thin as you can hear even the door bell 2-3 apartments away.
In general there are some rules for the pool, but there is lack of discipline. It might get pretty scary for children to swim in the pool as it is full of flotation toys, people playing ball, diving etc. Also it seemed that some people had difficulties understanding that the pool is closed during night time.

Otherwise the hotel was just fine if you don't mind spending time in German/Dutch orientated resort.

  • Stayed: July 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Lorvi-Lasse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IsabelVT, Manager at Houm Plaza Son Rigo, responded to this reviewResponded 27 September 2013

Good Morning Lorvi,

First of all, thank you for your comment, it is so useful for us because it let us improve in our service every day.
Thank you for the mention about the pools, I will transmit the information to the department and discuss with them several solutions that are in our hands.

Thank you for your comment again. We hope to see you next year in Plaza Son Rigo.

Best Regards from Mallorca

Isabel Vidal Tomás

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago
Google Translation

Room Tip: Chambre vue sur mer
  • Stayed: April 2018, travelled as a couple
    • Location
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IsabelVT, Gerente at Houm Plaza Son Rigo, responded to this reviewResponded 2 weeks ago
Google Translation

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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