We did a golf weekend break. One night, dinner B&B and two rounds of golf.
First the good.... Great golf courses, nice rooms (although air conditioning would be nice).
And now the bad.... The service and food was not at all satisfactory. For the service it wasn't that the staff were rude, just untrained. And there weren't enough staff either. In one case, after waiting for fifteen minutes for a drink at the bar (which was unattended), I had to go and find the barman, who was helping people. Necking in with their bags. Then there wasn't any ice behind the bar and we had to wait another 20 minutes to get the drinks we actually wanted. The bar was busy too, and everyone in our party agreed that there should have at least another member of staff behind the bar, if not another two. There were managers hanging around but none of them seemed willing to help out their colleague in need! I don't understand how a hotel like this can be under staffed when they must know how many people will be staying!?
As for the food... it was very disappointing. Overpriced, slow to arrive and generally poor. The steaks that we ordered were tiny and thin. The menu is incredibly limited and everyone in the party felt as if we'd been taken for a ride. Breakfast was slightly better although the options were limited and it was still overpriced.
However, having said all of this the golf courses were very good indeed!
- Official Description (provided by the hotel):
- Escape to Macdonald Hill Valley Hotel, Golf & Spa in the heart of Shropshire, a golfer's paradise with two challenging courses to get your teeth into and a wonderful Spa with Rasul, rock sauna and eight treatment rooms for those who just want to lounge around and relax. Surrounded by peaceful grounds, it's amazing how accessible this hotel is in Whitchurch on the A49 and close to the major motorways; M53, M56, M6 and M54. Be inspired with plenty of local attractions on your doorstep including nearby Chester Zoo and the Ironbridge Museums and after a busy day, retire back to the hotel for a delicious meal produced using only the finest, quality ingredients. ... more less
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- Also Known As:
- Macdonald Hill Valley Hotel, Golf And Country Club
- Macdonald Hill Valley Hotel, Golf & Country Club Hotel Whitchurch
- Macdonald Hill Valley Hotel Country
- Macdonald Hill Valley Hotel, Golf & Spa Whitchurch, Shropshire