We have just returned from 10 days at the El Mirador. We have specifically chose to return to the hotel to celebrate our 25th wedding anniversary. For some weeks prior to travelling I made contact with the Hotel directly to make special arrangements for a meal in the evening along with a request to be allocated a 'nice room' . We had booked a Junior Suite Superior (We later found out these are actually Junior Suites with a Sea Room and actually are no larger than the standard Junior Suite). Having visited the hotel in 2010 we were aware of the small reception area and limited lifts. However our greeting was rushed and the room allocated was on the 5th floor with a tiny balcony and a wire mesh screen between the balconies offering no privacy at all. The hotel did provide a wonderful meal for us on the actual day of our anniversary , however I felt it was necessary to check that the table requested had been reserved, it had not , however they were able to swop things around to accomodate our request.
We found the bar and pool area service very very slow, prices were what would be expected in a 5 star hotel, which in our opinion the El Mirador certaintly isn't.
The breakfast menu we felt was good , which is more than can be said for the evening meals with the waiters bringing your selected dish to you under a cloche then standing there saying ;one , two, three before revealing your food. (I was always hoping it would turn out to be a cream type pudding like in Fawlty Towers)
On the final Sunday before coming home the entire grass sunbathing area was roped up for a Wedding - this area I would guess takes up about 50% of the available sunbathing area. No prior notice had been given, when I complained to the assistant manager about this she informed me it was not possible to inform guests of all the functions the hotel held. I pointed out that there is nothing in their literature to indicate weddings take place and that one of the main reasons the hotel is visited is to allow sunbathing activity to take place. In fairness she did provide us with access to the 'Balcony' area for 2 days free of charge.
Overall the El Mirador was always a good 4 star hotel , we believe it is now an avearge to poor 4 star with 5 star prices - we will not be returning.
- Official Description (provided by the hotel):
- An amazing holiday experience in Costa Adeje awaits at the IBEROSTAR Grand Hotel El Mirador. Whether it's going shopping at the best shops, practicing your golf swing, or sampling amazing cuisine with the flair of the Canary Islands, this 5-star hotel in Costa Adeje offers you the best. The 124 suites of the Grand Hotel El Mirador offer an excellent opportunity to fall a little more in love with your partner. They're a mixture of a warm ambiance, exclusive services and details such as a canopy bed, dressing room, and living room, while nearly every room has views of Playa del Duque. La Balconada also allows you to enjoy a VIP zone with a pool and solarium for just a select few. Discover a hotel that's only for guests 16 years of age and up and that includes: SPA Sensations, fitness room, free Wi-Fi, water sports, an impressive outdoor pool, meeting rooms, doorman service, three restaurants and two bars, among other select services and facilities. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Jet2Holidays , Booking.com, LoveHolidays, Odigeo, Expedia, HotelsClick, Evoline ltd, Cancelon, getaroom.com, Hotels.com, TripOnline SA and Ebookers so you can book your Iberostar Grand Hotel El Mirador reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Iberostar Costa Adeje
- Iberostar Grand Hotel El Mirador Costa Adeje, Tenerife