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“Fantastic place” 5 of 5 bubbles
Review of IBEROSTAR Grand Hotel El Mirador

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IBEROSTAR Grand Hotel El Mirador
Ranked #4 of 57 Hotels in Costa Adeje
Certificate of Excellence
GreenLeadersSilver level
Macclesfield, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Fantastic place”
5 of 5 bubbles Reviewed 9 July 2014

Our second visit and met all our anticipated expectations. My wife is coeliac and staff provided fresh wheat free breads, pastries etc everyday. Anything could be cooked at dinner to cater for her requirements. Nothing was too much trouble from very professional staff. Lovely room with sea view on 3rd floor. Quality of food in restaurant exceptional and lived up to 5 star standards. Recommend you use all facilities on offer. We used the spa, had a massage, its great!
We've already discussed when we're going back!

Room Tip: We had a junior suite with sea view on 3rd floor and it was lovely.
See more room tips
  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
7 Thank Steven C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,338 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (369)
Date | Rating
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Luang Prabang, Laos
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 7 July 2014

We spent last week there - and can't fault it. We went for a total battery recharge / relaxation - which was achieved. The staff were friendly, helpful and courteous; the room was fab (sea view), food was excellent and plentiful and the weather was great. The staff are an absolute credit to this hotel - I wouldn't hesitate to recommend this hotel and we will definitely return.

Room Tip: Sea view - upwards from 3rd floor.
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  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Ken B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Online Reputation Manager at IBEROSTAR Grand Hotel El Mirador, responded to this review, 9 July 2014
Dear Ken,

Thank you so much for sharing this wonderful 5 star review on your recent stay at our IBEROSTAR Grand Hotel El Mirador, we are delighted to read that we were able to meet your expectations and provide you with a relaxing and regenerating holiday experience in Tenerife.

Moreover, we are grateful for your kind words towards our staff, as you well say, their genuine kindness and attentiveness are undoubtedly one of our hotel’s main assets and we will not fail to share your praising words with all of them.

We also loved reading your praising comments on our restaurants; at IBEROSTAR we have a true passion for gastronomy and strive to make it one of the highlights of our guests’ stay among us; it is very rewarding to read you enjoyed every dining experience among us.

It is also very enjoyable to read you felt comfortable in the room we accommodated you in; our goal is to provide comfortable and spotless accommodations in unbeatable locations and we thank you for letting us know you were satisfied with yours.

Thank you again for making us your choice hotel when visiting the area, we look forward to welcoming you back at your earliest convenience.

Kindest Regards,
Online Reputation Manager
IBEROSTAR Grand Hotel El Mirador
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newbury
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 1 July 2014

The Hotel El Mirador was perfect in every way. On arrival we received a very warm welcome and the friendly Receptionist explained everything to us. The Reception area smelled so good I had to ask what it was in the hope we could buy some! We had requested a high level room, with a private balcony and sea view, this is exactly what we got on the 5th floor, lovely room, huge bed, with a great sea view. Slept so well that we went out and bought a bigger bed on return to the UK!!!

The pool is warm, inviting and very relaxing. Pool side was good, plenty of space and nice surroundings, although if you did not get a lounger before the early afternoon then there might not be a sun shade available.

The beach frontage of El Mirador is very upmarket with a beautiful walk along the sea front and some lovely restaurants on the doorstep. There were roadworks taking place near the hotel and surrounding area, but that did not detract from this lovely hotel and it's setting. All staff members were very friendly and helpful, and any requests were responded to very quickly. The spa was very relaxing and I had a great massage.

Thank you to all the staff at the El Mirador for the most relaxing 7-days stay. Having stayed at 5* hotels around the world, this hotel is up there with the best. We would definitely recommend El Mirador and will return.

  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank Karen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Costa Adeje
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 1 July 2014

I have just returned from a week in the Iberostar El Mirador in Play Del Duque. From the moment we arrived the experience was fantastic! The staff in particular were extremely courteous and helpful, nothing was too much trouble and it really added to our experience. The hotel itself is in a beautiful location and the accomodation is wonderful (very spacious and comfortable).

If I was to make one negative comment, it would only be that the service in the El Cenador restaurant was a bit hap-hazard the night that we ate there (in comparison with the buffet restaurant). The staff were extremely friendly etc, however we felt they were less organised and attentive than we expected based on our really positive experience in the buffet restaurant. Perhaps more staff in here would improve this.

Overall however I am still giving this resort top marks as it was such a relaxing and enjoyable trip and I look forward to returning in the not so distant future!

  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Iberostar.com

Helpful?
Thank Lcorr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Online Reputation Manager at IBEROSTAR Grand Hotel El Mirador, responded to this review, 2 July 2014
Dear Guest,

First of all we would like to thank you for selecting our IBEROSTAR Grand Hotel El Mirador for your holidays in Tenerife and for the time you spent to review your overall experience among us; at IBEROSTAR we realize that there is always room for improvement and feedback is crucial in this process so we thank you for your review.

We took good note of your comments on our restaurant El Cenador and passed them to our Maître for information and revision, we sincerely regret we were not able to make your dining experience on this occasion an unforgettable one.

On the other hand, we are very pleased to read that overall you had a “fantastic” holiday experience thanks to the professionalism and attentiveness of our staff; we will certainly share your kind words as we know they will mean a great deal to all of them.

Moreover we thank you for your highlight on the beauty of our luxury hotel and the our prime location affording beautiful views over the Ocean and with a wide array of leisure and dining options within easy reach.

Thank you again for making us your choice hotel when visioning the area, we look forward to welcoming you back at your earliest convenience.

Kindest Regards,
Online Reputation Manager
IBEROSTAR Grand Hotel El Mirador
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ayr, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 30 June 2014

We stayed 13 wonderful nights in this beautiful hotel. It was faultless and we were made to feel very welcome. The staff at reception were first class. Would return to this hotel. Thanks to all the staff.

Room Tip: All rooms looked good
See more room tips
  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank CarolHosie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Online Reputation Manager at IBEROSTAR Grand Hotel El Mirador, responded to this review, 2 July 2014
Dear Carol,

Thank you for reviewing your recent stay at our IBEROSTAR Grand Hotel El Mirador. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed.

We are delighted to read your praising comments about our staff; at IBEROSTAR we strive to deliver an excellent and personalized service to all our guests and lay high value on our personnel being guest orientated and welcoming at all times, we will not fail to congratulate them all on your behalf.

Thank you again for your valuable time; It will be a real pleasure to welcome you back on your next trip to Costa Adeje and please do not hesitate contact us beforehand to organize every detail of your stay.

Warmest Regards,
Online Reputation Manager
IBEROSTAR Grand Hotel El Mirador
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hoedspruit, South Africa
Level Contributor
34 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 24 June 2014 via mobile

A deluxe experience! Seriously don't know what else to say about this place! From the outside the hotel is just not what it is from the inside!
Once you pass the gate you are introduced to a whole entire new world!
The road leading to the reception is a beautiful thing, let alone it all smells so incredibly good!!! :)
The main bar is beyond spectacular & offers fabulous drinks & loads of choices. The service is beyond spectacular in all the hotel - from the restaurant to the reception to the cleaning staff to the bell boy and the door man - can't say a single bad word!
Our room was a junior suite superior with seaview - HIGHLY recommended!! BEYOND AMAZING! pool was just great with beds and cabanas (no rxtra charge) seriously perfect! Place to relax and do nothing - just let yourself get pampered!
DEVINE!
Half board is highly recommended btw!

Stayed May 2014, travelled with friends
Helpful?
2 Thank WildChild808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ipswich, United Kingdom
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 23 June 2014

Great hotel, service and facilities. Just a few very minor incongruous things. Hair driers in rooms from 80's when all else is of the moment. Bar menu poor, but service, restaurant food etc all great.

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Iberostar.com

Helpful?
3 Thank Bartholomew B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about IBEROSTAR Grand Hotel El Mirador

Property: IBEROSTAR Grand Hotel El Mirador
Address: Avda. Bruselas s/n, 38660 Costa Adeje, Adeje, Tenerife, Spain
Phone Number:
Region: Spain > Canary Islands > Tenerife > Adeje > Costa Adeje
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#2 Spa Hotel in Costa Adeje
#2 Romantic Hotel in Costa Adeje
#2 On the Beach Hotel in Costa Adeje
#4 Luxury Hotel in Costa Adeje
#7 Family Hotel in Costa Adeje
Price Range (Based on Average Rates): £££
Hotel Class:5 star — IBEROSTAR Grand Hotel El Mirador 5*
Number of rooms: 124
Official Description (provided by the hotel):
The Garden of Eden comes to life at the Grand Hotel El Mirador in Costa Adeje. We’re sure that if Adam and Eve were around today, they would choose the best 5 star spa hotel in south Tenerife as their holiday destination. Find out why you should give into temptation and choose a hotel for adults: ● Paradise on earth.Views of the crystal-clear waters of Playa del Duque beach surround this beautiful, charming hotel. Plus, it’s only 5 minutes away, so you can feel the fine sand between your toes in no time at all. ● 1,000 m² of sensations. Try volcanic hot stone massages, chromotherapy or the sensations shower in our SPA Sensations. Relaxation guaranteed! ● Luxury cuisine and authentic Canarian flavours go hand in hand at our hotel. You can’t leave Tenerife without trying the spicy mojo sauce or fish fresh from the market with potatoes. ● Just suites and nothing but suites is what you will find at the Grand Hotel El Mirador. They are all spacious and feature a terrace for you to enjoy the 22ºC temperatures that the Fortunate Isles offer you. ● Silence, the sound of peace and tranquillity. The waves lapping the shore and the notes from the piano while you sip your drink are the only sounds you will hear during your break. ● 13 is the lucky number.At least in this hotel it is, because there are 13 rooms with access to La Balconada, the most exclusive area in this resort. It boasts a swimming pool with sea views and a luxury sun terrace where you can soak up the Tenerife sunshine. ● Improve your swing. Try your technique at the top 5 golf courses in Tenerife which are all in the vicinity of this luxury hotel in Costa Adeje. Clubs at the ready, it’s the perfect chance to perfect your shot! ... more   less 
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Also Known As:
Iberostar Costa Adeje
IBEROSTAR Grand Hotel El Mirador Costa Adeje, Tenerife

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