We had a junior suite on the first floor. Unfortunately it was above the entertainment room and the noise almost bounced us out of bed a few times. The room seemed clean on first glance but it soon became apparent that the cleaners only wiped the bathroom over, changed the beds and towels, but it was very dusty and stayed that way all through our stay.
The food was really nice, but lack of staff meant that they could not cope. Many times there were no cups or plates and people were getting agitated.
What spoilt this holiday for us was the amount of young children running around, wreaking havoc, sticking their fingers into the food at meal times, screaming non stop until 11.30 at night. Why don't parents think about other customers at the hotel? Some very selfish people (English, Scottish and Irish) seem to think that they can leave their children to run riot.
Not the relaxing break I hoped. Will not be going back. Not suitable for couples at all.
Internet charges extortionate and didn't work very well either.
The staff work hard but the owners ought to be ashamed; more staff are needed. The existing ones cannot cope.
Such a shame because this could be a great hotel, with more staff and the right clientele.More