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“Great Hotel”

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Jardines de Nivaria - Adrian Hoteles
Ranked #6 of 57 Hotels in Costa Adeje
Certificate of Excellence
GreenLeadersPlatinum level
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great Hotel”
Reviewed 15 July 2014 via mobile

Me & my girlfriend stayed for a week, the second week in July, the hotel is great, very clean, the staff are fantastic, expecialy Miguel & Maria in the restaurant, & the food is the best we have had in a hotel, how ever my girlfriend is mixed race & the older Germans in the hotel were constantly giving her dirty looks, which is no reflection on the hotel, but customers should be aware, the hotel has a lot of older German guests, & there obviously still very racist, but we just laughed it off, which is the best thing to do, other than that the hotel is perfect, we will definetly stay again & be prepared to laugh at the older Germans once again, as that does there heads in more .

Stayed July 2014
Helpful?
Thank Lee M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Adrian_Hoteles, Director General at Jardines de Nivaria - Adrian Hoteles, responded to this review, 18 July 2014
Thank you very much for your kind comment here on TA. We are glad to know that you enjoyed your stay in general with us and hope that you will be back soon.

If you should have a room wish for your next stay, please do not hesitate to let us know.

We are looking forward to welcoming you again in our hotel and remain at your entire disposal.

Kind regards,

the Management.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,038 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (502)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
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English first
Warwick, United Kingdom
Level Contributor
146 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 14 July 2014 via mobile

We read all the reviews and choose this hotel as the best in this area. . . We were not disappointed. Everyone was very friendly especially around the pool and cocktail bar. There is a great beach just a short walk (turn right out of hotel) along beach front. The next cove has the better hotels but more expensive and you can still use their restaurants which we did twice.

Stayed June 2014, travelled as a couple
Helpful?
2 Thank Triumph5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Adrian_Hoteles, Director General at Jardines de Nivaria - Adrian Hoteles, responded to this review, 18 July 2014
Thank you so much for your positive words about your gained experiences whilst staying with us.
It was really nice reading your opinion and your words motivate us a lot.
How nice to read that you enjoyed every minute and that you will be back.

We hope to see you again very soon and not in a couple of years! :)

Take care.

Kind regards,

the Management.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Surrey
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 14 July 2014

Just come back from a two week holiday at this hotel. We had a wonderful, relaxing time thanks to the amazing staff that work here. Our stay was overwhelmingly positive with just a couple of reservations. We'd probably not return again as, though the hotel and the island of Tenerife were beautiful, we weren't so keen on the immediate location of Jardines de Nivaria.

Positives

- The staff are friendly, helpful and an outstanding asset to the hotel. From the reception staff, to the cleaners, to the bar and waiting staff - nothing was too much trouble.

- The gardens & planting area round the pool were immaculately maintained, providing the look of an oasis around the pools.

- The breakfast buffet had a large selection of good food to choose from. The half-board evening buffet was very good, but a bit repetitive by the end of two weeks.

- The Tiffany bar was a delight. A wonderful place to have a pre-dinner drink.

- Great live piano music in the bar each evening, though we weren't so keen on the other professional entertainment acts in the evenings.

- Our room was kept immaculately clean by the housekeeping staff. On check in we were given the choice of frequency of bed linen and towel change which we appreciated.

- The poolside La Cascada restaurant provided a nice change from the buffet in the evening. There was a lovely atmosphere there & the food was excellent.

- A well equipped gym was available to mitigate the effects of all the food & drink we were consuming.

Negatives

- Our sea view room was located in the Masca building & although comfortable, it looked like it was in need of some updating. I understand some of the rooms in other blocks have been updated & hope this is part of a rolling programme of refurbishment. We were very unlucky to have a very bad flood from a large hole in a bathroom pipe. Although it was dealt with very efficiently by the hotel, ( water cleared out & dried quickly, pipework replaced, wet bed linen changed, complementary bottles of Cava from the management etc), maybe it indicates that updating is a bit overdue.

- We didn't really like the hotel's location. Following the promenade to the left as you walk from the hotel, it is quite built up &, (dare I say it), a bit down market. Turning right, it is a lot nicer. If I could pick up the hotel & put it in one of the quieter locations on the island, I have no doubt we would be frequent visitors in the future!

In conclusion, the positives far outweigh any negatives with this hotel. We've had a wonderful holiday & would recommend it to others. For the reason I've given, I probably wouldn't go again, but this is more a matter of personal preference & not really anything I could fault the hotel on.

Room Tip: Request one of the updated rooms.
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  • Stayed June 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
1 Thank Mag25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Adrian_Hoteles, Director General at Jardines de Nivaria - Adrian Hoteles, responded to this review, 18 July 2014
Thank you very much for having stayed with us and for the comment and your honest words.
A shame that you probably would not come back because of the region, but it is as you said, a personal preference. Nevertheless you would recommend us to others, something that is also very important to us. Thank you.
If you should change your mind, you know where to find us.

Take care.

Kind regards,

the Management.
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Glasgow, United Kingdom
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 12 July 2014

Stayed at the Jardines de Nivaria for a couple of weeks late June / early July and will definitely be returning. We upgraded to a Suite with sea view and were not disappointed, the room was spotless and looked directly over the promenade to the sea (GU205), offering amazing views of the sunset. The bed was massive & very comfortable; the pillow menu a nice touch. We stayed B&B as we like to try different restaurants whilst away however did eat in La Cascada on a couple of occasions - delicious. Hotel staff were very friendly & attentive, although not overbearing; we would particularly like to praise the staff in La Cupula restaurant serving breakfast. The hotel grounds were beautiful, being kept immaculate. The pool, ,although busy, never felt overcrowded and we always found a lounger. Positioned at the north end of Costa Adeje, the hotel is in easy reach of the shops / restaurants yet far enough away to enable peace & quite. All in all a brilliant holiday at an excellent hotel - can't fault it. We hope to return in a couple of years - this time for a few weeks.

  • Stayed June 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank MKellyS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Adrian_Hoteles, Director General at Jardines de Nivaria - Adrian Hoteles, responded to this review, 14 July 2014
Thank you very much for your comment. We are delighted to know that you were enjoying your time with us and had a brillaint holiday! Your words are a real motivation for us, because we always go out of our way to make the holiday experience of our guests a special one.
So why waiting a couple of years to come back? We are looking forward to welcoming you again any time!

Take care.

Kind regards,

the Management.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 11 July 2014

Stayed at this hotel for four nights at the end of June / July and everything about this hotel is 5 star, We will be recommending this hotel to our family and friends.

Our last visit to Adeje was 3 years ago and we then stayed at the bahai del duque a bit further up the coast and although this was also a beautiful hotel we preferred the Jardines de Nivaria,

We managed to stay in a double superior room which had been newly renovated and it was fabulous,

All in all everything was spot on - the staff, the food, the weather. We will be back!

Room Tip: Double superior rooms are very spacious
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  • Stayed July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
3 Thank martin a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Adrian_Hoteles, Director General at Jardines de Nivaria - Adrian Hoteles, responded to this review, 14 July 2014
Thank you very much for having stayed with us again and also for publishing your opinion about our hotel here on TA. We are glad that you had a good time with us and we hope that you will be back soon.
Please let us know if you should have a room wish for your next stay, and we will do our best to accomplish your wish.

We are looking forward to welcoming you again in our hotel.

Kind regards,

the Management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Warwick
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 10 July 2014

Myself and my partner stayed here last month for a week and had a lovely relaxing holiday. We were very impressed as soon as we arrived, the lobby is beautiful and all the staff are very welcoming and helpful, nothing is to much trouble. We stayed in a superiour suite with a sea view and it was lovely - room M311. The noise was minimul and we slept well every night! The entertainment was good and the breakfast was always very pleasant. We got a seat outside every morning and food was always plentiful and never ran out! No bugs or flies at this hotel, very clean and very pleasant. Loved the mojitos and the little touches like always serving popcorn/nuts/canapes with your drinks. A great relaxing holiday in the sun. Just wish we stayed for longer!! x

Room Tip: Go for a sea view - worth it!
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
2 Thank TracyAnn1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Adrian_Hoteles, Director General at Jardines de Nivaria - Adrian Hoteles, responded to this review, 14 July 2014
Thank you very much for your lovely words. It was a pleasure reading your comment and we are glad to know that we did meet your expectations. We always do our best to make the stay of our clients as enjoyable as possible.
Now that you know where we are and you enjoyed your stay so much, please feel free to come again and stay a bit longer.

We are looking forward to seeing you again.

Kind regards,

the Management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
51 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 9 July 2014 via mobile

Great location, near amenities, kept impeccably well and friendly helpful service! Breakfast was particularly good, my personal favourites being the churros with custard and the bacon was out of this world. The only downside was that the hotel does not have its own beach, and though this is easily accessible, you had to pay for a lounger etc. We found the pool much nicer so just stayed there

Stayed July 2014
Helpful?
Thank R_M_A_afc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Adrian_Hoteles, Director General at Jardines de Nivaria - Adrian Hoteles, responded to this review, 14 July 2014
Thank you very much for your positive words about your gained experiences whilst staying with us. We are glad to know that you enjoyed your stay with us in general.
We kindly inform you that there are no private beaches on Tenerife, all of the beaches are public ones. But as you said, it is very nice to stay around the pool in our hotel.

We hope that we will see you again soon.

Kind regards,

the Management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Jardines de Nivaria - Adrian Hoteles

Property: Jardines de Nivaria - Adrian Hoteles
Address: Calle Paris | Playa Fanabe, 38660 Costa Adeje, Adeje, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Adeje > Costa Adeje
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Costa Adeje
#2 Business Hotel in Costa Adeje
#3 Spa Hotel in Costa Adeje
#4 On the Beach Hotel in Costa Adeje
#6 Luxury Hotel in Costa Adeje
#9 Family Hotel in Costa Adeje
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Jardines de Nivaria - Adrian Hoteles 5*
Number of rooms: 271
Reservation Options:
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Also Known As:
Jardines De Nivaria - Adrian Hoteles Hotel Costa Adeje
Jardines De Nivaria Hotel
Jardines De Nivaria Adeje
Hotel Jardines De Nivaria
Jardines Nivaria
Jardines De Nivaria - Adrian Hoteles Costa Adeje, Tenerife

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