We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Nice winterbreak” 4 of 5 bubbles
Review of H10 Costa Adeje Palace

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
H10 Costa Adeje Palace
Ranked #34 of 57 Hotels in Costa Adeje
Certificate of Excellence
Ronse, Belgium
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Nice winterbreak”
4 of 5 bubbles Reviewed 5 January 2012

We stayed one week in All In with privelege service and recived a super nice room on the 6 floor with super view on pool and see .The rooms were super clean and the service was outstanding. All meals in the buffet and in the " la tosca " restaurant were perfect. Also the New Years eve was super with party on the pool and fire works on the hotels roof. The hotel has a very quiet location at the end of the boardwalk. So if you go Costa Adeje Palace go for the Privelege service and the 4 stars will be 4+.

Room Tip: Request for Privilege and pool side
See more room tips
  • Stayed December 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Vercruysse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tenrife60, Public Relations Manager at H10 Costa Adeje Palace, responded to this review, 15 January 2012
Dear Guest,

We appreciate your feedback after your stay at our hotel. Indeed, thank you to choose the H10 Costa Adeje Palace to enjoy your holiday and we are very proud to know that we could meet your expectations, like this is being our main objective. Your comments represent the best reward for our daily efforts and therefore, I will pass your kind words to all the team of H10 Costa Adeje Palace

The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

2,908 reviews from our community

Traveller rating
    1,016
    1,156
    479
    156
    101
See reviews for
1,015
1,332
66
43
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (412)
Date | Rating
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Hale, United Kingdom
Level Contributor
127 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 bubbles Reviewed 5 January 2012

We spent Christmas at the H10 Costa Adeje Palace Hotel - actually from 20 to 31 December. A lovely hotel, large with lots of facilities. Our room was very nice and the grounds/pools areas were really lovely. The staff were very helpful, no problems at all. The breakfast buffet was very good +the salad bar and vegetables choices for dinner were excellent. Our criticism of the evening buffet was that the actual meat/fish main course dishes were less than acceptable - no taste, no style, no imagination, repetitive and very boring, particularly after 10 days. Not in keeping with the standards of the hotel - a wee bit cafe or school dinners! The actual Christmas Day dinner buffet was fantastic - if other dinners had been to that standard or nearly, we would have been very happy. We chatted to the manager and he accepted our criticisms but said it was difficult to cater for 1,000+ guests of many nationalities. The sun shone and it was warm so we enjoyed our Christmas break.

Room Tip: Ask for a sea view room overlooking the pool.
See more room tips
  • Stayed December 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank maureen2340
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tenrife60, Public Relations Manager at H10 Costa Adeje Palace, responded to this review, 31 January 2012
Dear guest,

Thank you very much for your commenter in Tripadvisor, we are very glad to know that you had mostly enjoyed your Holiday, because that is our main objective.

In our Restaurant we do provide a menu of 14 days rotation, with around 92 different type of product , we feel very sorry that you couldn’t reach your satisfaction on it, but we do appreciate your feedback because that is what make us improve every day.

We hope to welcome you again in our Hotel on your next holidays.

Best regard
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 bubbles Reviewed 31 December 2011

We stayed in the hotel in December, all inclusive. The staff were mainly rude and the food was very poor. If you were all inclusive you were given a different menu at lunch time with limited choices. The staff did not want to serve you. The hotel was very clean and in a good location but should not be classed as a 4 star.

  • Stayed December 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
6 Thank Duxy77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tenrife60, Public Relations Manager at H10 Costa Adeje Palace, responded to this review, 4 January 2012
Dear guest,

We feel sorry that we could not rich your expectation during your stay with us.

Our mission is for you to enjoy your holiday in a pleasant and relaxed atmosphere.

We are sorry that we could not be successful in your case.

In our Restaurant we provide a 14 days rotation with aproximately 96 different type of plates , we feel sorry that that was not on your taste but we would like to thank you for your opinions and comments. As this is the only way to improve the quality and service of your stay and change any mistakes that have been made.
Best Regard
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birmingham, United Kingdom
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 bubbles Reviewed 29 December 2011

we have just returned after 7 days at adeje palace, whilst generally pretty good for cleanliness and quiet location & pool facilites we found a general lack of staff causing long waits for drinks & lack of courtesy, restraurant mondaine for a buffet style 4 star plus and eve entertainment a little dull, i think understaffing is a main problem which dosent allow staff to posiible fullfil there duties to best potential. if there was full capacity it would be extremly uncomfortable with lack of amenities seating etc, i think staff training in customer requirments would be a great benefit, this hotel does have great potential but needs addresing sharpish to avoid future coments like this. alan & tina

  • Stayed December 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
4 Thank asheeran46137667
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tenrife60, Public Relations Manager at H10 Costa Adeje Palace, responded to this review, 4 January 2012
Dear guest,

We feel sorry that we could not rich your expectation during your stay with us.

Our mission is for you to enjoy your holiday in a pleasant and relaxed atmosphere.

We are sorry that we could not be successful in your case.

We would like to thank you for your opinions and comments. As this is the only way to improve the quality and service of your stay and change any mistakes that have been made.
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
62 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 bubbles Reviewed 22 December 2011

Have just returned from a 10 day half board break at this hotel. The location is quiet which suits me the food was good there was never an occasion when there was not a suitable option and the food was hot and quickly replenished as it was used.
The rooms however are a disapointment. On arrival we were alocated a room on the 7 floor which was spacious but overlooked the noisy air conditioning of the adjacent Sheraton hotel. We declined the room and were allocated a room on the 4th floor further along from the air conditioning.This room was clean but the decor was tired and the bed rock hard what we were not told was that the hotel is carrying out a renovation and the rooms opposite ours were subject to the very pleasant workmen laying new flooring(laminate going on top of tiles so not the quietest job) We eventually asked how long the work was to continue for and were allocated a room on the 4th floor on the other side of the hotel but we could not get it for another two days. I then bit the bullet and upgraded to a junior suite on the 4th floor which was bright clean and airy with a great view. One of the doors to the balcony could not be locked when we went out so I reported that to reception and was told it would be fixed but no such repair took place while we were there. Likewise I reported some faulty equipment in the poorly equiped Gym but nothing was done about that either. The staff with one or two exceptions were all very polite but not what I would describe as friendly and welcoming. When the hotel refurbisment is complete it may be worth another visit but I have stayed in much better hotels than this one in Costa adejae so I will not be returning.

Room Tip: Go to another hotel until this one is fully refurbished
See more room tips
  • Stayed December 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
4 Thank Clishmaclaver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tenrife60, Public Relations Manager at H10 Costa Adeje Palace, responded to this review, 9 January 2012
Dear guest,

We feel sorry that we could not rich your expectation during your stay with us.

Our mission is for you to enjoy your holiday in a pleasant and relaxed atmosphere.

We are sorry that we could not be successful in your case.

We would like to thank you for your opinions and comments. As this is the only way to improve the quality and service of your stay and change any mistakes that have been made
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Riga
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 20 December 2011

The hotel is in a quiet area but only a 30 minute walk along the promenade to shopping centres, restaurants & bars. In front of hotel is nice wild beach. Very close to fisherman settlement with plenty fish restorans. Few meters from hotel situated good super market.
At the first booked standart room, and was shocked at the room we were allocated (first floor). Room was very shabby, depressing and needed a refurbishment.
Paid extra to get junior suit on the 6-th floor (32eur/person/day). But even in junior suit you have to pay extra for sleepers, bathrobes, coffee, tea. Room interiors were good enough. Realy nice ocean view and Gomera island, big balcony, enjoed sun set and sun rise viewings. Elevator is very far from room, you have to pass all floor to reach elevator. On the first and the second floor very high humidity, and strong draught due to always opened doors. Meal at hotel restorant could be better for 4*. Would not go again.

  • Stayed October 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
5 Thank RuslanRiga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tenrife60, Public Relations Manager at H10 Costa Adeje Palace, responded to this review, 22 December 2011
Dear guest,

We feel sorry that we could not rich your expectation during your stay with us.

Our mission is for you to enjoy your holiday in a pleasant and relaxed atmosphere.

We are sorry that we could not be successful in your case.

We would like to thank you for your opinions and comments. As this is the only way to improve the quality and service of your stay and change any mistakes that have been made
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rugeley
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 bubbles Reviewed 28 November 2011

Nice Hotel rather Large, owned by German Group therefore full of Germans, very few Brits, would not go again, every Brit I spoke to had moved rooms because we get put in the rubbish rooms and the Germans get the best.Also too far away from the other main Resorts.

Room Tip: Pretend you are German
See more room tips
  • Stayed November 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
7 Thank Brian G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tenrife60, Public Relations Manager at H10 Costa Adeje Palace, responded to this review, 18 December 2011
Dear guest,

We feel sorry that we could not rich your expectation during your stay with us.

Our mission is for you to enjoy your holiday in a pleasant and relaxed atmosphere.

We are sorry that we could not be successful in your case.



In our Hotel we have different categories of rooms, standard, families, superior, junior suite, and the allocations depend by the booking that our clients have been made.
And of course our guests are from all the country depending by the season.

We would like to thank you for your opinions and comments. As this is the only way to improve the quality and service of your stay and change any mistakes that have been made.
tha Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Costa Adeje hotels
0.8 mi away
Costa Adeje Gran Hotel
Costa Adeje Gran Hotel
#14 of 57 in Costa Adeje
4.5 of 5 bubbles 5,235 reviews
0.5 mi away
Vincci Seleccion La Plantacion del Sur
1.7 mi away
Hotel Jardin Tropical
Hotel Jardin Tropical
#21 of 57 in Costa Adeje
4.5 of 5 bubbles 1,744 reviews
Show Prices
Show Prices
Show Prices
1.9 mi away
Iberostar Bouganville Playa
Iberostar Bouganville Playa
#15 of 57 in Costa Adeje
4.0 of 5 bubbles 3,336 reviews
0.7 mi away
Melia Jardines del Teide
Melia Jardines del Teide
#25 of 57 in Costa Adeje
4.0 of 5 bubbles 3,415 reviews
0.7 mi away
Gran Tacande Wellness & Relax Costa Adeje
Show Prices
Show Prices
Show Prices

Been to H10 Costa Adeje Palace? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about H10 Costa Adeje Palace

Property: H10 Costa Adeje Palace
Address: Playa La Enramada | La Caleta, 38679 Costa Adeje, Adeje, Tenerife, Spain
Phone Number:
Region: Spain > Canary Islands > Tenerife > Adeje > Costa Adeje
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Spa Hotel in Costa Adeje
#24 On the Beach Hotel in Costa Adeje
#28 Luxury Hotel in Costa Adeje
#30 Romantic Hotel in Costa Adeje
#33 Family Hotel in Costa Adeje
Price Range (Based on Average Rates): ££
Hotel Class:4 star — H10 Costa Adeje Palace 4*
Number of rooms: 467
Official Description (provided by the hotel):
Located next to the sea on the Costa Adeje and with direct access to La Enramada beach, the H10 Costa Adeje Palace is the ideal location to enjoy Tenerife’s balmy weather and discover this magnificent island. Featuring comfortable rooms with their own terrace, a wide range of dining options that includes the El Jable restaurant with international buffet and show cooking, the a la carte restaurant La Tosca, the new Chill-Out area, the Despacio Spa Centre with a wide range of treatments and its Privilege, Exclusive Rooms and Services.​ ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Jet2Holidays , Booking.com, Priceline, H10 Hotels, Odigeo, Hotels.com, Lastminute and TravelUp so you can book your H10 Costa Adeje Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
h10 Costa Adeje Palace Hotel Costa Adeje
H10 Costa Adeje Palace Tenerife

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing