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“Wonderful”

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Tagoro Family & Fun Costa Adeje
Ranked #25 of 57 Hotels in Costa Adeje
Certificate of Excellence
GreenLeadersSilver level
Liverpool, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Wonderful”
Reviewed 8 May 2014 via mobile

We went as a group of five people and we all loved it. The food was stunning! Location is good if you have a car but otherwise it is a bit far out from the main centre if you are intending to walk. We got the newly refurbished apartments which were spacious,clean and well decorated. We felt like we were staying in a five star apartment! Staff were really friendly and we would happily go back again! There is also a mini supermarket over the road which is really handy.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank cherryanfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DreamplaceHotels, Director de Relaciones con Clientes at Tagoro Family & Fun Costa Adeje, responded to this review, 23 May 2014
Dear cherryanfield,
We from Dream Villa Tagoro 4* would like to say thank you that you shared your amazing experience in our hotel with us on Tripadvisor.
We are so glad to know that the variety and quality of the food in our restaurant is a highlight for our guests. Our hotel is located on a hill and there are some nice shops and bars in the surrounding area for our guests to discover. There is also a free shuttle bus on some days so our guests do not have to walk the way to the marketplace. All our rooms are spacious, clean and very nice so our guests can feel at home and we are very happy to hear you liked the rooms so much. You are mentioning how friendly our staff is, is really great for us, since they all do their absolute best for our guests each day. We hope you will stay with us again soon. For repeating guests, there is a special 5% discount, if they book their next stay directly with us.
Best regards,
Miriam Pla
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,352 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (474)
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English first
Glasgow, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 7 May 2014

We love this hotel. We stayed January 2013 & October 2013. Not far from the main area in Adeje or San Eugenio, Great pool for non-swimmers. Cleaning dining area, pool area, good food & excellent customer service.

Room Tip: I prefer the rooms looking right on the pool side rather than the main building. We have stayed in...
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 120Julia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DreamplaceHotels, Director de Relaciones con Clientes at Tagoro Family & Fun Costa Adeje, responded to this review, 23 May 2014
Dear 120Julia,
Thank you very much for sharing your fantastic experience in our Dream Villa Tagoro 4* with us on Tripadvisor.
We truly appreciate your kind words about the location of the hotel and our heated pool. We always make sure our hotel is kept very clean and we appreciate you noticing it. You are mentioning how fantastic our staff was, that is the best for us due to they all work really hard to provide a perfect holiday for our guests. We hope you will be back for another amazing holiday in our hotel soon. On bookings of our loyal guests, which are made with us directly, we apply a special 5% discount.
Best regards,
Miriam Pla
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
29 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 5 May 2014

This is a lovely hotel and located conveniently close to shops and main motorway around the island.

There are a lot of steps in this property, but you can get around the whole place without steps if you are willing to walk some extra yards.

We had upgraded to a refurbished room, which we got, but the standard of the refurbishment lacked finesse and great finishing touches, but overall good.

We should have had a dining table in the room but never had one, not that we missed it, but it should have been there.

The beds were 2 single beds put together, on wheels, so the beds moved apart if you tried to lie close in bed.

There isn't a lot of storage space in the built in wardrobe, but is there ever enough storage space in a wardrobe when you are on holiday???

The food in the restaurant was fine. Sometimes a little too repetitive, but overall lots to choose from every day at every meal.

The staff is great, especially the receptionist girls.

The courtesey rooms you can book for 1/2 to use on the day you leave, are an experience. They are not very nice and be aware of putting anything on the floor as it gets soaked completely when having a shower.

  • Stayed April 2014, travelled as a couple
    • Value
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Helpful?
3 Thank 1909Flemming
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DreamplaceHotels, Director de Relaciones con Clientes at Tagoro Family & Fun Costa Adeje, responded to this review, 8 May 2014
Dear 1909Flemming,
We at Dream Villa Tagoro 4* would like to thank you for sharing your experience in our hotel with us on Tripadvisor.
Our hotel is located on a small hill in Costa Adeje, next to the commercial Center Gran Sur, where our guests can find some nice shops and a big supermarket and we are glad you liked the location of the hotel so much. Our rooms are all spacious and have a great big balcony or terrace where our guests can enjoy the many sunny days on Tenerife, if any issue happens with your room during your stay, we appreciate that you will mention it to our reception staff, so they could find a solution for you. We offer many different dishes for our guests each night, so there is something for every guest.You are mentioning how great our staff is, is really great for us, since they all do their absolute best for our guests each day. We are sorry that you didn’t like the courtesy room; we always try to satisfy our guest’s needs but it’s a pity that it was not enough good for you. We hope you will come to our hotel again, so we can have a second chance to assure you of our high standard.On bookings of our loyal guests, which are made with us directly, we apply a special 5% discount.
Best regards,
Miriam Pla
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Balmedie, United Kingdom
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 3 May 2014

Just back from a fantastic 10 night stay at this complex. We asked for (and got) a ground floor room, as I have mobility problems. The hotel was nice and clean, the staff are friendly and helpful and the entertainment/animation team were superb! Plenty to do for adults & kids! The food was probably the best we've had at an all inclusive resort. Plenty choice and always something for everyone! Drinks were as per normal for an all inclusive. Overall, an excellent hotel which was very much "family" orientated. Highly recommended and I can certainly see us going back here in the future!

Room Tip: Rooms on higher floors have the best chance of a pool view
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  • Stayed April 2014, travelled with family
    • Value
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Helpful?
2 Thank harlequin999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DreamplaceHotels, Director de Relaciones con Clientes at Tagoro Family & Fun Costa Adeje, responded to this review, 8 May 2014
Dear harlequin999,
We from Dream Villa Tagoro 5* would like to say thank you that you shared your amazing experience in our hotel with us on Tripadvisor.
We always make sure our hotel is very clean and tidy.We appreciate your great comment about our staff, they work so hard for making our guest's holidays a great time. Our animation team offer many different activities during the day so your kids and also the parents can spend a fun and great holiday in our hotel.We are so glad to know that the variety and quality of the food in our restaurant is a highlight for our guests.We hope you will return to our hotel soon and thank you for recommend our hotel too.For loyal guests, who book their next stay directly with us, we offer a special 5% discount.
Best regards,
Miriam Pla
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 28 April 2014

This hotel represents a viable budget alternative when visiting Tenerife. It is barely 15 to 20 mins. from the airport (though you cannot hear airplane noise), near all the main attractions in the south of the island, with a chain mini supermarket practically across the street, and next to the shopping centre Gran Sur which includes a full-size supermarket and a McDonald's.
The food and drinks are standard all-inclusive fare, so this isn't the place for you if you're picky or are after a gourmet experience.
The hotel has pleasant touches such as an abundance of sunbeds (no need to stress over reserving or finding one) and complimentary courtesy bathrooms that you can use to shower on the last day of your holiday after you've checked out; also mini-fridge plus microwave oven in the room. There is free Wi-Fi in reception though chargeable elsewhere in the resort. On the negative side, there's a safe-box charge and you have to pay a deposit if you want a tv remote, plus no pool towels are provided.
Staff at the hotel are very friendly and efficient, with an attitude to service I have not seen at more expensive places.

Room Tip: Definitely go for an upgrade to a renovated room. You can arrange the upgrade by contacting the hote...
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  • Stayed April 2014, travelled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
4 Thank mexicanote
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DreamplaceHotels, Director de Relaciones con Clientes at Tagoro Family & Fun Costa Adeje, responded to this review, 8 May 2014
Dear mexicanote,
From the entire team of Dream Villa Tagoro 4* we would like to thank you for your great comment on Tripadvisor.
Our hotel is located on a small hill in Costa Adeje, perfect to know the main attractions in the south of the island, next to the commercial Center Gran Sur, where our guests can find some nice shops and a big supermarket and we are glad you liked the location of the hotel so much.We offer many different dishes for our guests each night, so there is something for every guest.Thank you very much for emphasizing some of the complementary services that we offer and thank you for those suggestions too, so we could take care of it. We appreciate your comment about our friendly staff they all do their absolute best for our guests to be left without wishes and completely happy.We hope you will be back for another amazing holiday in our hotel soon.We offer a special 5% discount to our loyal guests, who book their next stay directly with us.
Best regards,
Miriam Pla
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dromore, United Kingdom
Level Contributor
52 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 25 April 2014

Had a wonderful time in villa Tagoro, staff very attentive and helpful, very large apartments, lots of space, well kept hotel, very clean and well maintained. The food and drink on the all inclusive menu was very good, good choice and variety, a theme night every night. Nice breakfasts and lunch menu also. Pool was busy, but smaller pool at front of hotel was a delight. Entertainment was just that, varied and fun. Jazz and soul singers were super. The hotel is well situated, just a 15 minute walk to the beach front, uphill return journey, but not overly exertive, the beach is very good for sunbathing and swimming, the waterfront area is well developed with a host of restaurants, pubs and very good walking paths away put to La Caleta area, which is a decent walk. One of our group had a special birthday, room service left bubbly and the dining table was specially dressed, a really nice touch which really added to the occasion. All told a very nice place for a quiet relaxing break

Room Tip: There are sea facing rooms, which get the sun all afternoon and evening
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  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Liam M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DreamplaceHotels, Director de Relaciones con Clientes at Tagoro Family & Fun Costa Adeje, responded to this review, 8 May 2014
Dear Liam M,
We would like to thank you for sharing your great experience in our Dream Villa Tagoro 4* with us on Tripadvisor.
We are glad to know that you had a fantastic experience with us. Our team work so hard to make our guest’s holidays as pleasant as possible. Thank you very much for your comments about the services and facilities that we offer. During the day our animation team offers many different activities and at night they put on a great show, so our guests can sit back and relax at the end of the day.We are very happy to hear that you thought our hotel was fantastic and we certainly hope you will come back to our hotel again soon.There is a special 5% discount for loyal guests, who book their next stay directly with us.
Best regards,
Miriam Pla
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Derby
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 21 April 2014 via mobile

The building work started at 9am in the room next door, sounds and looks like they are knocking it down. On return from the pool, no water in our room. By 7pm, still no water, no shower, toilet etc. we were about to miss the first sitting in the canteen, so things were getting desperate! Went to reception to see what was happening, on realisation that the answer was not a lot, I asked if there was somewhere we could at least shower, and was given a key for a courtesy room, which subsequently had no lights or towels, so went back and was given another key to a room which had dead cockroaches on the floor. Returned to room still no water. No one had been to see us either. Returned to reception to be told they had been trying to contact us, as there was always someone in the room, this must I assume have been telephony. Long and short, we have to move rooms. It's now nearly 9pm, we are leaving tomorrow thankfully, but we were told we could not keep the room after check out time. All through this, not one word of apology. We have left to go out to dinner, as could not stand the food any longer even though we were eventually told we could go to sitting no.2. Long and short of it, very disappointing. If you fancy a Phoenix nights experience, complete with plastic patio chairs, indoors, this is the place you need to stay! Now back to pack, move rooms, and hopefully speak to the Manager, if he isn't too busy this time!

Stayed April 2014, travelled with family
Helpful?
1 Thank Sue F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DreamplaceHotels, Director de Relaciones con Clientes at Tagoro Family & Fun Costa Adeje, responded to this review, 25 April 2014
Dear Sue F,
We at Dream Villa Tagoro 4* would like to thank you for your comment about our hotel on Tripadvisor.
First of all we want to apologize for the issues during your stay. The quality and professionalism of our entire team are very important features to Dreamplace Hotels & Resorts and we will make sure a situation like this will not occur again. Our staff tried to give you all the solutions we could, but we are sorry that they were not enough. We are aware that you accepted a compensation offered by our reception staff to stay longer on the hotel. We are sorry that you are gone with that feeling on us, due to we have tried in every way make your stay as pleasant as possible. We hope you will come to our hotel again, so we can have a second chance to assure you of our high standard. If you book your next stay directly with us, you will receive a special 5% discount for returners.
Best regards,
Miriam Pla
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Tagoro Family & Fun Costa Adeje

Property: Tagoro Family & Fun Costa Adeje
Address: Galicia 3 | Torviscas - Alto, Zona Centro, 38679 Costa Adeje, Adeje, Tenerife, Spain (Formerly Dream Hotel Villa Tagoro)
Phone Number:
Region: Spain > Canary Islands > Tenerife > Adeje > Costa Adeje
Amenities:
Bar / Lounge Beach Beverage Selection Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Top resorts Hotel in Costa Adeje
#17 On the Beach Hotel in Costa Adeje
#23 Luxury Hotel in Costa Adeje
#25 Family Hotel in Costa Adeje
#35 Romantic Hotel in Costa Adeje
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Tagoro Family & Fun Costa Adeje 4*
Number of rooms: 194
Official Description (provided by the hotel):
The hotel is situated in the splendid inland area of Costa de Adeje, only 10 minutes’ walk from the beach of Fanabe, with beautiful views of southern Tenerife and the Island of La Gomera. This wonderful Canary-style All Inclusive complex ensures a peaceful and family atmosphere, with activities programmed all day long for those who prefer to enjoy themselves with our lively entertainment team. Its 194 apartments are located in 7 two-storey blocks, surrounded by lush gardens, giving TAGORO · Family & Fun the air of a small holiday village which charms all our guests from the moment they arrive. The spaciousness and comfort of our apartments, as well as our friendly and courteous staff, will make this the perfect spot for an unforgettable holiday. ... more   less 
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Also Known As:
Dream Hotel Tagoro
Dream Hotel Costa Adeje
Villa Tagora Tenerife
Villa Tagoro Adeje
Tagora Tenerife Villa
Dream Villa Tagoro
Tagoro Family & Fun Costa Adeje Tenerife

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