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“stayed 17th may, for a week”

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Tagoro Family & Fun Costa Adeje
Ranked #25 of 59 Hotels in Costa Adeje
Certificate of Excellence
GreenLeadersSilver level
Leeds, United Kingdom
Level 5 Contributor
68 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“stayed 17th may, for a week”
Reviewed 27 May 2014

Ten of us stayed here for a week, youngest 14 oldest 76, so a wide variation. Staff always friendly and helpful, building work going on but in a year round resort has to be done sometime. I stayed in an upgraded appartment lovely balcony and jacuzzi, room very spacious and clean. Food was ok apart from the day we were leaving and i must say it was the best meal i ate there all week, we didnt stay in hotel often as we did trips and wanted to see the town but was a nice base. The hill isnt overly massive but in the heat you dont always feel like climbing back up, but not to worry only 3euros 50 gets you back in a taxi. The children got more than their monies worth joining in all activities n endless drinks and snacks. Definatly a family hotel,with plenty to take kids off your hands, the pool was lovely and clean, mini golf, tennis courts, football pitch, only downside no darts for dart board, my mum loves to play and we couldnt even find anywhere that sold them. All in all good holiday thank you

Room Tip: Upgrade, we read all rooms would be upgraded by the time we went but they wasnt, u can do it on arri...
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  • Stayed May 2014, travelled with family
    • Value
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Helpful?
3 Thank caznbrett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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English first
Holbeach, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 24 May 2014 via mobile

I stayed here last year , and went back again this year , I will always use this hotel ... Very friendly staff and excellent rooms , great pool and activities for the kids, short walk to the shops ... Good was ok could be better but other than that 100% happy with everything else :D. ... Very happy guest and will be staying here again next hear :)

Stayed May 2014
Helpful?
3 Thank Empop83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, United Kingdom
Level 2 Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 12 May 2014

Had such a good time here last June that we are going back this year. Only downside was limited amount of sun beds so had to queue for them each morning. Food was good. Entertainment and kids facilities great

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Gwen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DreamplaceHotels, Director de Relaciones con Clientes at Tagoro Family & Fun Costa Adeje, responded to this review, 20 May 2014
Dear Gwen M,
From the entire team of Dream Villa Tagoro 4* we would like to thank you for your great comment on Tripadvisor.
We would like to apologize for the inconveniences with the sun beds, we only open them at 9am so our guests with rooms close to the pool have the chance to relax in them. We appreciate your comment about the quality of our food and how our animation team works hard to entertain our guests, so they can have some fun during their stay. We are so happy to hear that you are going to repeat your holidays with us, we will be really grateful to welcome you again.
Best regards,
Miriam Pla
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Northampton, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 12 May 2014 via mobile

Stayed here for 10 days . It's an all inclusive and we had never been a/l so unable to compare . Was greeted at reception by Steffan and zofia who were lovely and checked us in to room 118 (was told that we coukd upgrade for 140 euro to a refurbished room ). We decided to not upgrade but Steffan said if we didn't like the room he coukd find us another. Room 118 was standard and a big balcony but unfortunately had 30 foot steel railing on the balcony wall for the tennis/football court ( was like being in a prison), we decided to ask for another room which was no problem and then was given room 140 . Room were basic with air con , safe (45 euro for week but 20 euro back as deposit ).

Pool area - apart from one day there were ample sunbeds but still we did the British thing and waited in our spot until they unchained them at 9am. Pool bar serves chips, rolls, hit dogs etc and self serve cold drinks . Slush puppies and alcohol a/l that you had to ask for . Ample seating around pool area and on 3 occasions shots of alcohol were handed around the pool area .

Dining - breakfast From pancakes/continental to full English self serve . Lunch self serve and dinner self serve . It was my birthday while I was there and at dinner I was given a bottle of champers/wine at dinner and the table all laid out ( nice touch). Also when we returned to apartments later that night another bottle and card was waiting inside.

There was renovating going on at the time in the complex and it was a little of putting sometimes with the drilling etc .

Animation team are great and Chicco has so much energy it's unreal ! Staff all appeared happy and wanted to please you .

Overall a great holiday but location was slightly out of the way but we walked almost every night down the front and back ( about 15 mins but busy roundabout) .

We checked out at 12 and wrist bands were cut off but we were given a meal pass and was able to still use facilities and drinks etc .

Almost forgot to mention free wifi from 1st may 500mb to use around pool and apartments .

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Thecliogirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DreamplaceHotels, Director de Relaciones con Clientes at Tagoro Family & Fun Costa Adeje, responded to this review, 23 May 2014
Dear Thecliogirl,
We would like to thank you for sharing your great experience in our Dream Villa Tagoro 4* with us on Tripadvisor.
We are sorry that you didn’t like your first room, but we are glad to know that you really liked the second room that our reception staff offered to you. The sun beds are locked up over the night so our guests with rooms close to the pool can also enjoy their holiday and are not awoken by others outside of their room. We are glad to know that you enjoyed the different drinks and snacks that we offer in our pool area bar. Like you said there is plenty of choice for our guests in our restaurant and the different theme nights are perfect to try new meals. We are sorry about any noise during your stay, we were changing the furniture in some rooms but we always try that this will not affect to our guests. We offer many different activities during the day so your kids and also the parents can spend a fun and great holiday in our hotel. We are sorry that you didn’t like the location so much, but there is a free shuttle bus on some days so our guests do not have to walk the way to the marketplace. We hope you will be back for another amazing holiday in our hotel soon. For repeating guests, there is a special 5% discount, if they book their next stay directly with us.
Best regards,
Miriam Pla
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sussex
Level 6 Contributor
205 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
Reviewed 10 May 2014

I have written many reviews on here and will be honest about the good the bad and the ugly of this hotel.

On arrival check in was slow as only 1 person on reception at a busy lunchtime,However the lady on reception was apologetic and very friendly.
We went to the room and then went for a wander and some lunch in the restaurant. The restaurant is canteen style and tables are on top of each other.
The lunch selection was poor with the 'chef' cooking burgers and cheap sausages on the griddle. ( you can get these at the pool bar) The rest of the food was lukewarm so I ditched this and went for salad and hoped dinner would be better!
On arrival back at the room we took a call from Anna in reception to make sure we were happy with the room.
Nice touch.
The staff at this hotel are fabulous from the pool bar team , animation and reception.
Dinner that first night was a disappointment ... Chicken or tough fish and then the standard lukewarm vegetables and potatoes. Tasteless puddings and fruit to finish.
Day two and the builders are in ... No warning from Cosmos or the hotel , but builders doing noisy work during the day with bricks etc being carted around in wheelbarrows around the edge of the pool area where the guests walk .( I have some pics which I will attempt to upload so you can see!)
There are kids running around so there is no concern about health and safety. The area around pool bar was also being painted ... Not roped off , no warnings ... Kids running around and could have easily walked into paint etc etc ... On asking to speak to the manager about this , my husband was told he was in a meeting and that it was no big deal . Strange then that after that some warning signs were put up and wet paint signs hastily printed and put up!!! The building went on all week.
Back to the food ... Burgers and sausages were the key items being cooked on the grill for the 3 nights we actually ate in the hotel .. We ate out in the evenings the rest of the week to ensure we had fresh and hot food.
I have stayed in many 4 star all inclusive resorts and this is the worst food I have had!!! I cannot see how this hotel is comparable to other 4 star hotels in the canary islands. Many people were eating out in the evenings or going to get McD or pizzas!
The food and the building site were the let downs on this holiday, I cannot fault the staff .
Next time I would go back to the Suite Princess in Gran Canaria ... A true 4 star.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank KatiebrightonSussex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DreamplaceHotels, Director de Relaciones con Clientes at Tagoro Family & Fun Costa Adeje, responded to this review, 23 May 2014
Dear KatiebrightonSussex,
From the entire team of Dream Villa Tagoro 4* we would like to thank you for your great comment on Tripadvisor.
We are sorry about the check-in, but our reception team always try provide the best welcome and the best service to our guests. We are sorry that the meals did not meet your expectations; our staff in the restaurant is working really hard to please all the guests from different nationalities. But we can assure you we only offer freshly cooked food to our guests each night. Our staff always try to do their best so our guests are left without wishes during their stay and we appreciate you mentioning the fact. We really want to apologize for any noise in some of the rooms, we are avoiding that this changes in the furniture of the rooms will affect to our guest's stay. The quality and the professionalism of our entire team is a really important feature to Dreamplace Hotels & Resorts and we are very focused to give the best service to our guests. We hope you will come to our hotel again, so we can have a second chance to assure you of our high standard. There is a special 5% discount for loyal guests, who book their next stay directly with us.
Best regards,
Miriam Pla
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birmingham, United Kingdom
Level 5 Contributor
43 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
Reviewed 10 May 2014 via mobile

Just got back from another fabulous holiday at the dream villa tagoro - our 3rd visit. As per our request we had a 1st floor standard room with large sunny balcony (with Sun lounges) overlooking the pool and out to sea.
It was nice to have large bottle of water and tea/coffee faculties this time around.
Food was very good as always although did not seem to be themed as previously. We enjoy the all inclusive aspect of the hotel but also dine/drink outside the hotel for variety and to support local businesses. I can highly recommend the odissea restaurant on the seafront - beautiful fillet steak and very reasonable prices.

Entertainment: we really enjoyed the snake show. Robbie Williams act would have been better if more Robbie songs had been done rather than oasis and lighthouse family! Vogue was also enjoyable.
We joined in the aqua gym one afternoon which was a fun workout :).

All in all another fabulous holiday and now planning our next visit.



Stayed May 2014, travelled with friends
Helpful?
1 Thank Louise C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DreamplaceHotels, Director de Relaciones con Clientes at Tagoro Family & Fun Costa Adeje, responded to this review, 23 May 2014
Dear widgey77,
We would like to thank you for sharing your great experience in our Dream Villa Tagoro 4* with us on Tripadvisor.
All our rooms are spacious and offer everything our guests need during their stay and we are very happy you liked your balcony with the sun bed so much. We offer many different dishes for our guests each night, so there is something for every guest. Our hotel is located on a small hill in Costa Adeje, next to a Commercial Center and nearby our guests can find some nice shops, bars and local restaurants. If you want to have some fun during your holiday, just join in one of the activities offered by our animation team like the aqua gym, or relax during the wonderful evening entertainment they put on at night. We are very happy to hear that you would repeat your holidays with us. For loyal guests, who book their next stay directly with us, we offer a special 5% discount.
Best regards,
Miriam Pla
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Liverpool, United Kingdom
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 8 May 2014 via mobile

We went as a group of five people and we all loved it. The food was stunning! Location is good if you have a car but otherwise it is a bit far out from the main centre if you are intending to walk. We got the newly refurbished apartments which were spacious,clean and well decorated. We felt like we were staying in a five star apartment! Staff were really friendly and we would happily go back again! There is also a mini supermarket over the road which is really handy.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank cherryanfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DreamplaceHotels, Director de Relaciones con Clientes at Tagoro Family & Fun Costa Adeje, responded to this review, 23 May 2014
Dear cherryanfield,
We from Dream Villa Tagoro 4* would like to say thank you that you shared your amazing experience in our hotel with us on Tripadvisor.
We are so glad to know that the variety and quality of the food in our restaurant is a highlight for our guests. Our hotel is located on a hill and there are some nice shops and bars in the surrounding area for our guests to discover. There is also a free shuttle bus on some days so our guests do not have to walk the way to the marketplace. All our rooms are spacious, clean and very nice so our guests can feel at home and we are very happy to hear you liked the rooms so much. You are mentioning how friendly our staff is, is really great for us, since they all do their absolute best for our guests each day. We hope you will stay with us again soon. For repeating guests, there is a special 5% discount, if they book their next stay directly with us.
Best regards,
Miriam Pla
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Tagoro Family & Fun Costa Adeje

Property: Tagoro Family & Fun Costa Adeje
Address: Galicia 3 | Torviscas - Alto, Zona Centro, 38679 Costa Adeje, Adeje, Tenerife, Spain (Formerly Dream Hotel Villa Tagoro)
Phone Number:
Region: Spain > Canary Islands > Tenerife > Adeje > Costa Adeje
Amenities:
Bar / Lounge Beach Beverage Selection Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Top resorts Hotel in Costa Adeje
#17 On the Beach Hotel in Costa Adeje
#23 Luxury Hotel in Costa Adeje
#25 Family Hotel in Costa Adeje
#35 Romantic Hotel in Costa Adeje
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Tagoro Family & Fun Costa Adeje 4*
Number of rooms: 194
Official Description (provided by the hotel):
The hotel is situated in the splendid inland area of Costa de Adeje, only 10 minutes’ walk from the beach of Fanabe, with beautiful views of southern Tenerife and the Island of La Gomera. This wonderful Canary-style All Inclusive complex ensures a peaceful and family atmosphere, with activities programmed all day long for those who prefer to enjoy themselves with our lively entertainment team. Its 194 apartments are located in 7 two-storey blocks, surrounded by lush gardens, giving TAGORO · Family & Fun the air of a small holiday village which charms all our guests from the moment they arrive. The spaciousness and comfort of our apartments, as well as our friendly and courteous staff, will make this the perfect spot for an unforgettable holiday. ... more   less 
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Also Known As:
Dream Hotel Tagoro
Dream Hotel Costa Adeje
Villa Tagora Tenerife
Villa Tagoro Adeje
Tagora Tenerife Villa
Dream Villa Tagoro
Tagoro Family & Fun Costa Adeje Tenerife

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