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“A very nice holiday”

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IBEROSTAR Torviscas Playa
Ranked #29 of 60 Hotels in Costa Adeje
Certificate of Excellence
Reviewed 14 April 2014

Hotel lovely, staff great , food amazing great choices try the veal is done lovely all inclusive the best way to go, the mini club for young children very good and the maxi club for the older children good too , something going on all the time even for the adults the only downside was the beds are a little hard so ask for mattress toppers , all in all a fab holiday had by all 8 of us happy days cant wait to go back soon

  • Stayed: April 2014, travelled with family
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Review collected in partnership with Iberostar
3  Thank clairriley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Online Reputation Manager at IBEROSTAR Torviscas Playa, responded to this reviewResponded 16 April 2014

Dear Guest,

Thank you for your lovely review regarding your recent visit to our IBEROSTAR Torviscas Playa hotel; it is always very enjoyable to read that our guests keep nice memories of their holidays among us.

We are delighted to read that you enjoyed every aspect of your stay, from the beauty of our installations to the kindness of our staff and the quality of our buffets.

Service, gastronomy and entertainment being the prime pillars of our company, we are thrilled we were able to tick all the boxes and that these contributed to an enjoyable holiday experience with IBEROSTAR.

Moreover we thank you for pointing out the efforts of our animation staff to organize nice leisure and sport activities throughout the day and entertaining evening shows for our guests of all ages to fully enjoy their stay among us.

Thank you again for your visit and valuable time; it will be a real pleasure to welcome you back on your next trip to Tenerife and please do not hesitate contact us beforehand to organize every detail of your stay.

Warmest Regards,
Online Reputation Manager
IBEROSTAR Torviscas Playa

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1,393 - 1,399 of 3,192 reviews

Reviewed 14 April 2014

Fantastic entertainment for children throughout the day and night with a superb team of youngsters to help. The food was above average for the capacity of the hotel but not outstanding. However the location and vicinity to the beach for Tenerife is unparalleled.
The staff are very helpful and friendly and although the hotel rooms are a little dated now and in need of upgrading under the circumstances the hygiene levels were very good.
I recommend all inclusive to receive good value for money in this hotel.
Overall a great hotel for a week in the Kids holiday period and definitely would return again.

  • Stayed: April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Iberostar
3  Thank Mitch-Fox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Online Reputation Manager at IBEROSTAR Torviscas Playa, responded to this reviewResponded 16 April 2014

Dear Guest,

Thank you so much for the time you took out of your day to share your satisfaction on your holiday experience at our IBEROSTAR Torviscas Playa hotel; it is wonderful to hear that you enjoyed staying with us and felt at home, this is always our goal.

Our hotel is designed to accommodate families; children are always very welcome among us and are kept entertained by our professional Mini Club staff who organizes a wide array of activities for our little guests to take full advantage of their stay, with enriching games and fun sport activities designed to expand kids’ horizons and create new friendships in a multicultural environment.

Thorough cleaning being an absolute must for IBEROSTAR, we thank you for highlighting the cleanliness of our hotel; we strive to give total confidence in this area, being fully aware that this is the base for a comfortable holiday experience in any hotel.

Last but not least, we are grateful for your highlight on our prime location, fronting the Ocean and with a wide array of dining and leisure possibilities on the doorstep.

Thank you once again for making us your choice hotel when visiting Tenerife; We hope that you had a comfortable and safe journey back home and look forward to welcoming you back very soon.

Warmest Regards,
Online Reputation Manager
IBEROSTAR Torviscas Playa

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Reviewed 13 April 2014

As other reviews state rooms basic but clean. Location a bit more built up than I'm used to as normally stay in the el duque area so hotel felt quite "packed in" between the other hotels, although well positioned to get to the front of resort and walks along the beach.Requested a quiet room away from road which is what we got. The only down side to this was the bin wagon came each morning at 5am and emptied the bins, which was very noisy.
That being said the main areas of the hotel were very nice, spotlessly clean and spacious. Different areas had something for everyone, live keyboard with dancing downstairs, separate entertainment room with professional acts or atmospheric bar area to just chill and people watch, play cards etc.
The real stars of this hotel were the staff. Always smiling, attentive and willing to help. From the chef frying eggs in the morning to the bar staff serving your nightcap the warmth and friendliness of the whole team was great and really made our stay enjoyable.
The quality of the food was fabulous. Each day had something fresh and tasty to eat, and yes, if you have 6 plates of food every breakfast, lunch and dinner you will think it repetative........so don't!
All in all a lovely hotel and would highly recommend if this is the area you want to stay in. Maybe just ask for a high floor away from the bins!!!!

Room Tip: High floor.
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  • Stayed: March 2014, travelled with family
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3  Thank vikev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Online Reputation Manager at IBEROSTAR Torviscas Playa, responded to this reviewResponded 15 April 2014

Dear Guest,

First of all we would like to thank you for choosing our IBEROSTAR Torviscas Playa hotel for your holidays in Tenerife and for the time and effort spent to write your kind comments on your overall holiday experience.

Moreover, we want to express our utmost gratitude for the wonderful comments on our staff; their attentiveness and genuine kindness is undoubtedly our main asset and we will certainly not fail to convey your kind compliments to all of them for their contribution to your wellbeing whilst staying among us.

At IBEROSTAR we believe that nice leisure activities and entertaining evening shows are part of the real holiday feeling this is why our animation team strives to offer a wide range of activities for our guests to join in, we are glad to read that this was a pleasant aspect of your stay among us.

Furthermore , we thank you for letting us know that our culinary offer could largely satisfy you, the gastronomy being an important aspect for IBEROSTAR, our talented Chefs do their utmost to please all palates; It is enjoyable to read that we could conquer yours.

Thank you once again for your visit and very kind recommendation to TripAdvisor’s readers; we look forward to serving you again in our IBEROSTAR hotels in the most beautiful destinations worldwide in the near future.

Warmest Regards,
Online Reputation Manager
IBEROSTAR Torviscas Playa

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Reviewed 13 April 2014

This was our 11th visit to the Torviscas Playa, Apart from having all the qualities of an Iberostar Hotel,
it is set in a wonderful location overlooking the beach just a few minutes stroll away.
On arrival we was allocated a room on the 5th floor at the rear of the hotel which gave us a
wonderful view of the sea.
Although we only booked a basic double room, we found it was plenty big enough for us, and apart from some cracked tiles in the bathroom, we couldn't find any faults at all. The beds were so comfortable we struggled to get out of bed. Obviously this depends on individual tastes, but
they was perfect for us.
We have been coming here every year since 2007, and every year we have noticed improvements, and this year without doubt the food was much better, with a wider selection of choice for everybody. How some people say that the food is so repetitive is beyond.me. If you couldn't find something you liked here, then I suggest you stay at home.
The Pool area was also much better with more sun beds and parasols.
The entertainment team were as usual excellent, especially Danni, and Monica who deserved
a special mention, as they were often talking to my wife, and keeping her company if I had wandered off to partake in rifle shooting, or archery, rather than leave her on her own.
We intend to return to the Torviscas Playa for Christmas and the New Year for our 12th visit
and hope it is, as enjoyable holiday as this was.

Room Tip: Rear of the hotel is quieter, due to the traffic noise at the front of the hotel.
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  • Stayed: April 2014, travelled as a couple
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4  Thank keljan_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Online Reputation Manager at IBEROSTAR Torviscas Playa, responded to this reviewResponded 14 April 2014

Dear Guest,

We first would like to thank you for your loyalty and trust in our IBEROSTAR Torviscas Playa hotel as well as for the time you spent to share your recent experience on TripAdvisor; we are delighted to read that, once more, you thoroughly enjoyed your holidays with us and are grateful for your highlight on our continued efforts to enhance our guests’ hotel experience.

It is also very enjoyable to read you felt comfortable in the room we accommodated you in; our goal is to provide comfortable and spotless accommodations in unbeatable locations and we thank you for letting us know you were satisfied with yours.

Moreover, we loved reading your praising comments on our restaurant; at IBEROSTAR we have a true passion for gastronomy and strive to make it one of the highlights of our guests’ stay among us; it is very rewarding to read you enjoyed every dining experience among us.

Last but not least, we want to express our utmost gratitude for your amazing words towards our staff, as you well say their great attitude, genuine helpfulness and full commitment to ensure that our guests are enjoying their stay at our hotel is definitely our main asset; we will certainly not fail to convey your very kind compliments to them for their contribution to your wellbeing throughout your stay at our hotel.

We always strive to make every experience with us an unforgettable one. Thank you for choosing us again and again. We look forward to welcoming you back next Christmas ensuring you in advance of our utmost commitment to offer you a 12th memorable holiday experience at our IBEROSTAR Torviscas Playa hotel.

Warmest Regards,
Online Reputation Manager
IBEROSTAR Torviscas Playa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 April 2014

A clean friendly hotel plenty going on with activiates or just relax by the pool .the food was of top quality and plenty to choose from the no shorts or swim wear at dinner made for a better dinner service ,a short walk to bars other restaurants will defiantly be going back

  • Stayed: April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Iberostar
1  Thank Wk15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Online Reputation Manager at IBEROSTAR Torviscas Playa, responded to this reviewResponded 15 April 2014

Dear Guest,

Thank you for reviewing your recent stay at our IBEROSTAR Torviscas Playa hotel; we are delighted to read that you enjoyed your holidays.

At IBEROSTAR we believe that nice leisure activities and entertaining evening shows are part of the real holiday feeling this is why our animation team strives to offer a wide range of activities for our guests to join in, we are glad to read that this was a pleasant aspect of your stay among us.

Moreover, we loved reading your praising comments on our buffets; at IBEROSTAR we have a real passion for gastronomy and strive to make it one of the highlights of our guests’ stay among us; it is very rewarding to read you enjoyed every dining experience among us.

Last but not least, thorough cleaning is an absolute must for IBEROSTAR and we thank you for highlighting the cleanliness of our hotel; we strive to give total confidence in this area, being fully aware that this is the base for a comfortable holiday experience in any hotel.

We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.

Kindest Regards,
Online Reputation Manager
IBEROSTAR Torviscas Playa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 April 2014

Just home from a week at this hotel. No downsides except that our room needs renovating otherwise I would rate it as excellent. Our disabled friend was treated with respect and kindness and we had a great time together.

  • Stayed: April 2014, travelled with friends
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    • Sleep Quality
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1  Thank Ann F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Online Reputation Manager at IBEROSTAR Torviscas Playa, responded to this reviewResponded 15 April 2014

Dear Ann,

Thank you very much for choosing our IBEROSTAR Torviscas Playa hotel and for the time you spent to share these wonderful comments on your stay; we are delighted to read that you had a great time whilst staying among us.

Moreover we thank you for pointing out the genuine kindness and helpfulness of our staff, their great attitude and commitment to ensure that all guests are fully enjoying their holidays is one of our main strengths and we thank you for pointing this aspect out in your review.

Last but not least, we thank you for letting us know that our culinary offer could largely satisfy you, the gastronomy being an important aspect for IBEROSTAR, our talented Chefs do their utmost to please all palates; It is enjoyable to read that we could conquer yours.

Thank you again for making us your choice hotel when visiting Tenerife and for the courtesy of your time; we hope that you had a safe and comfortable journey back home and to have the opportunity of serving you again in the near future.

Kindest Regards,
Online Reputation Manager
IBEROSTAR Torviscas Playa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 April 2014

Stayed from 1.4.14 for a week. First impression, good. We got a welcome drink handed to us at reception which was just what we needed after traveling. Checked in straight away, our suitcases taken up to our room for us. Room 328, didn't have much sun on balcony and faced back of hotel so no spectacular sea views but it was a lovely clean quiet room. Travelled with my 6 year old son and my mum, we went half board as we like to go out and explore as there is plenary to see round about and lots of bars and places to eat. Breakfast was the same everyday, usual stuff, dinner was great if you like pork and a Sunday dinner type of meal, also, fish, salads, desserts, soups etc to choose from. The restaurant staff are all lovely and work very hard. The pool area is very nice, my son spent most of his time in little pool which is great for small children. Towels for the sun loungers are provided by the hotel for 10€ Deposit which you do get back (make sure you keep your ticket though) we met some lovely people and me and my husband and son should be back to the hotel in July/August CANT WAIT! Special mention to Martina who does a bit of everyone but is amazing with the kids. Hopefully see you all again soon.

  • Stayed: April 2014
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    • Rooms
    • Cleanliness
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3  Thank 25ten
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Online Reputation Manager at IBEROSTAR Torviscas Playa, responded to this reviewResponded 16 April 2014

Dear Guest,

We first would like to thank you for the time you spent to share your personal impressions on your stay at our IBEROSTAR Torviscas Playa hotel. We always welcome feedback as it allows us to continually improve the experience we create for our guests.

We thank you for highlighting the quality and variety of our buffets and would like to take the opportunity to point out that our talented Chefs thoroughly prepare on a daily basis a wide array of both local and international delights including typical Paellas, Fideuas, Gazpacho, Salmorejo, Canarian wrinkly potatoes, Mojo Picón, etc… for breakfast we always guarantee a selection of sweet and salty, hot and cold options, including cooked to order eggs and an extensive variety of fruits.

Moreover, we thank you for pointing out the cleanliness of our accommodations and public areas as well as the genuine kindness and attentiveness of our staff.

Thank you again for your visit and the courtesy of your time; we look forward to welcoming you back very soon ensuring you in advance of our best intentions to make your return stay a memorable one.

Warmest Regards,
Online Reputation Manager
IBEROSTAR Torviscas Playa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about IBEROSTAR Torviscas Playa

Address: Ernesto Sarti 5, 38679 Costa Adeje, Adeje, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Adeje > Costa Adeje
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#20 On the Beach Hotel in Costa Adeje
#24 Family Hotel in Costa Adeje
#25 Luxury Hotel in Costa Adeje
#28 Romantic Hotel in Costa Adeje
Price Range: £117 - £216 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — IBEROSTAR Torviscas Playa 4*
Number of rooms: 470
Official Description (provided by the hotel):
The hotel will close from 18 .04.17 to 20.01.18. The IBEROSTAR Torviscas Playa hotel , completely refurbished is now an adults only hotel with luxurious rooms, a VIP zone and hydrotherapy circuit, among other exclusive services. Located on the sea front , the hotel features 470 comfortable rooms with the best services. Among them the Star Prestige rooms that grant access to special services, such as a pool area and rooftop sun loungers, the exclusive reception or a minibar upon arrival. The delicious cuisine at this hotel is composed of a buffet restaurant and a culinary market where you can choose among the creations offered by the eight food trucks . What’s more, the hotel has two bars and a nightclub. The ambiance at the hotel is that of a complete hotel for adults, with services like an infinity pool, solarium, a chill out zone with Balinese beds, free Wi-Fi, all inclusive, a golf course nearby, SPA Sensations with more than 600 m² of facilities, a fitness room and meeting rooms. ... more   less 
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Also Known As:
Iberostar Torviscas Playa Hotel Costa Adeje
Iberostar Hotel Torviscas Playa
Iberostar Hotel Adeje
Torviscas Playa Tenerife
IBEROSTAR Torviscas Playa Costa Adeje, Tenerife

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