We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“excellent food”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Iberostar Torviscas Playa
Ranked #29 of 57 Hotels in Costa Adeje
Certificate of Excellence
Canterbury, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“excellent food”
Reviewed 15 May 2014

The best hotel we have been to for food, and the staff were very efficient and friendly, sadly the hotel is a let down for it's rooms. Very dated and in need of refurbishment especially the bathroom, top layer coming off the bath and cracked floor tiles and moving and until rooms are refurbished would not return to this hotel. The room is 635 so don't take this room.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank richardandrew46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

3,185 reviews from our community

Traveller rating
    1,210
    1,345
    434
    131
    65
See reviews for
1,124
1,507
69
17
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (739)
Date | Rating
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Preston, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 12 May 2014

Iberostar Torviscas Playa is a hotel I would defiantly recommend to anyone, I travelled with my boyfriend of 4 years and it was our first holiday abroad together. The appearance of the corridors and rooms are as some might say a little out dated, but we thought they were just fine, cleaners in and around the hotel work very hard to keep the place looking pristine and I never saw litter once.. The food is delicious with lots of variety, we stayed all inclusive and it was the best move we made :) There are plenty of sun beds around the pool area so you will always get one. Access to the beach is very easy and it is also a great way to get to the shops and bars that are near the beach..
All in all I would very much like to say a thank you to the staff for my lovely stay and I hope to be back again soon, maybe for two weeks instead of one :)

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
2 Thank Zoe Louise B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Online Reputation Manager at Iberostar Torviscas Playa, responded to this review, 14 May 2014
Dear Zoe Louise,

Firstly we would like to thank you for the lovely review you shared following your recent visit to our IBEROSTAR Torviscas Playa hotel and are delighted to read you had a “fantastic holiday” among us.

Moreover, we loved reading your praising comments on our restaurant; at IBEROSTAR we have a true passion for gastronomy and strive to make it one of the highlights of our guests’ stay among us; it is very rewarding to read you enjoyed every dining experience and your satisfaction with your All Inclusive Basis.

Thorough cleaning being an absolute must for IBEROSTAR, we thank you for highlighting the cleanliness of our hotel; we strive to give total confidence in this area, being fully aware that this is the base for a comfortable holiday experience in any hotel.

We passed on your regards to our staff with our compliments for their contribution to your wellbeing whilst staying among us; it is always a great source of motivation for them to hear that our guests appreciated their services and attention to detail.

Last but not least we thank you for pointing out our prime location, fronting the Ocean and affording beautiful views over the lively Costa Adeje and the easy walking distance to the many shopping and dining options on the doorstep.

Thank you again for your valuable time; It will be a real pleasure to welcome you back on your next trip to Tenerife and please do not hesitate contact us beforehand to organize every detail of your stay.

Friendly Regards,
Online Reputation Manager
IBEROSTAR Torviscas Playa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 May 2014

Very clean friendly hotel. First visit to Tenerife won't be the last. Very enjoyable stay. Cannot fault the staff for their friendly attitude. Food excellent excluding bacon at breakfast and sausages.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
2 Thank Annie68_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Online Reputation Manager at Iberostar Torviscas Playa, responded to this review, 14 May 2014
Dear Annie,

First and foremost we would like to express our gratitude for choosing our IBEROSTAR Torviscas Playa hotel for your first visit to Tenerife and for the time you spent to share a review on your personal experience among us.

Moreover, we greatly appreciate your kind words towards our staff; their genuine friendliness and helpfulness being one of our hotel's main strengths, we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us.

We also would like to thank you for your praising comments on our restaurant because at IBEROSTAR we know that meals are a very important aspect of our guests' overall holiday experience, this is why our professional Chefs strive on a daily basis to prepare a wide variety of typical local dishes as well as the best international delights in order to please all palates, it is very enjoyable to read that we could conquer yours.

Last but not least, we thank you for pointing out the cleanliness of your accommodation because this is an aspect of primary importance for IBEROSTAR and we strive to give total confidence in this area, being fully aware that this is a fundamental condition for our guests to feel comfortable among us.

We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.

Kindest Regards,
Online Reputation Manager
IBEROSTAR Torviscas Playa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 12 May 2014

I recently stayed at the torviscas playa and although the food was exceptional the whole holiday was a let down because of how dated the rooms are. They really need updating and I can't understand why the management hasn't sorted this out as I've read a lot of people complaining about them on here. I wouldn't stay there again until the rooms are updated. Terrible.

  • Stayed May 2014, travelled with family
    • Rooms
Helpful?
2 Thank Danny J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Online Reputation Manager at Iberostar Torviscas Playa, responded to this review, 15 May 2014
Dear Danny,

We first would like to thank you for reaching out to us on Tripadvisor to notify us of your concerns regarding our IBEROSTAR Torviscas Playa hotel. We always welcome feedback and take in consideration all remarks in order to meet our guests’ expectations and enhance their holiday experience among us.

We took good note of your comments on our rooms and will forward them to our management so as to consider a refurbishment in the near future; we sincerely lament not being informed about your dissatisfaction onsite as we would have looked for a solution for you to fully enjoy your stay among us.

On the other hand we are delighted to read your praising comments on our buffets and will not fail to congratulate our Chefs on your behalf for their passion for gastronomy and efforts to make mealtimes one of the highlight of our guests’ stay at our hotel.

Thank you once again for the courtesy of your time; we are eager to regain your confidence during another visit if you gave us that chance.

Kindest Regards,
Online Reputation Manager
IBEROSTAR Torvsicas Playa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 May 2014

POSITIVE

Near the ocean. Near the center, a lot of beautiful tracks where you can walk and enjoy the beautiful views. Every day, changed towels and blankets. Delicious food. Pool is very nice. Very big and maintained. Lots of sun beds.

NEGATIVE
The hotel is very old, the lack of a little renovation. Beds on wheels, the two merged into one, and very hard. The evening heard the noise from the nearby restaurants. Early morning noise from the sanitation trucks. Who likes to go to bed early and get up late will be a problem. I was with a small child, her bed was all the delapidated. For the restaurant would not call it so, I would say big Kantine. Big noise. For employees we very disappointed one shift was not very polite. We had bought the all-inclusive, but when you came to take drink they not very polite. For example if I ask can they put piece of orange in to my wiskey glass they started say what usually they not doing. Instead of obedience to the wishes of the client. And we very unhappy with several bartenders who worked at the bar next to the reception. Do I back to this hotel? Definitely not.

Room Tip: We have room 325 Was nice view, but no sun after morning.
See more room tips
  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Simona V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Online Reputation Manager at Iberostar Torviscas Playa, responded to this review, 9 May 2014
Dear Simona,

First and foremost we would like to thank you for choosing our IBEROSTAR Torviscas Playa hotel for your family holidays in Tenerife as well as for the time you took out of your day to share a review on your overall holiday experience.

We sincerely regret reading that you didn’t manage to sleep well during your stay and not being informed about it immediately as we would have looked for an alternative accommodation; for future occasions please do not hesitate to contact our reception desk for anything you may need to fully enjoy your holidays among us.

Guest orientation from our employees and full commitment to ensure that all guests are fully enjoying their stay at our hotel is one of the main strengths, this is why we were surprised to read your comments on our bartenders and waiting staff and apologize if you experienced any inconsistency in our service. Your input is extremely important to us and we will be forwarding your remarks directly to the management team so they can make the appropriate adjustments in the areas you mentioned.

On the other hand, we highly appreciate your praising comments on our buffets because at IBEROSTAR we know that meals are a very important aspect of our guests' overall holiday experience, this is why our talented Chefs strive on a daily basis to prepare a wide variety of typical local dishes as well as the best international delights in order to please all palates, it is very enjoyable to read that we could conquer yours.

Last but not least we thank you for pointing out the beauty and cleanliness of our installations as well as our prime location, fronting the Ocean and in the heart of the lively Costa Adeje with its array of leisure and dining options available for its visitors.

We do appreciate your comments as they can help us to improve and hope to see you again in the near future and to have the opportunity to offer you a very enjoyable experience with IBEROSTAR.

Kindest Regards,
Online Reputation Manager
IBEROSTAR Torviscas Playa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 7 May 2014

This was our first visit to Tenerife so I did some research. Location was perfect. I'd read reviews regarding the rooms being a bit tired, and yes they were, and the beds were a bit hard. But everything else was so perfect it really wasn't a problem. We had a fault with the safe and balcony door, this was fixed within 15 mins which even by UK standards was pretty quick!

I must congratulate Torviscas on the high level of staff employed in all departments. From cleaners, bar staff, restaurant and reception were always so polite and friendly. The Entertainment staff were absolutely amazing in their professionalism and friendliness, I think the UK could learn from them.- some of their shows were better than the brought in entertainment.

Food- Definitely top marks! Always so much choice and never looked low and staff were always topping it up, even at the very end of every shift. The only negative point is drinks at dinner. - Yes I know the hotel has to make its money some where, but its annoying when at breakfast you can drink as much tea/coffee and juice as you like, but at dinner you cant even have free water! I know some other hotels also do this but its a bit naughty.

So apart from tired bedrooms and no dinner drinks, would I go back? Yes 100% loved it!

Thank you to all staff who helped make this a perfect holiday.

Room Tip: We were in room 633. Great being high up and lovely having the sun in the afternoon and evening.
See more room tips
  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 01Paula01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Online Reputation Manager at Iberostar Torviscas Playa, responded to this review, 9 May 2014
Dear Guest,

We are thrilled you enjoyed staying with us at the IBEROSTAR Torviscas Playa hotel and are sincerely grateful for the time you spent to share your satisfaction here on Tripadvisor; it is wonderful to hear we were able to meet your expectations of an enjoyable holiday experience under the sun of Tenerife.

We took good note of your comment on drinks not being included for dinner for the Half Board basis and invite you for future occasions to enquire at our reception desk for the available upgrades.

On the other hand, we greatly appreciate your praising comments on our staff, their professionalism and genuine friendliness are undoubtedly one of our main strength and we will not fail to congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us.

Moreover, the passion for gastronomy being one of the prime pillars of our company, we thank you for your lovely comments on our restaurant where our professional Chefs strive to surprise our guests with a high standard gastronomy and the possibility to savor the best of the local cuisine as well as the finest international delights.

Last but not least, we are grateful for your highlight on our prime location fronting the ocean and in the heart of the lively Costa Adeje with its array of leisure and dining options on the doorstep.

Thank you again for your valuable time; It will be a real pleasure to welcome you back on your next trip to Tenerife and please do not hesitate contact us beforehand to organize every detail of your stay.

Warmest Regards,

Online Reputation Manager
IBEROSTAR Torvsicas Playa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
bristol
Level Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 7 May 2014

As stated in lots of the reviews, the bathrooms are very tired and urgently need refurbishing. Our room was 544, the size of the room was excellent as was the view from the balcony. We thought the entertainment was quite poor compared to the Guayarmina Princess and Baiha Princess next door which we used after 3 very mediocre/poor evenings of entertainment at Torviscas Playa. We were looking forward to the Abba evening but that was disappointing as the singing was all miming whereas the tribute bands in the other hotels were live singing. The food, we both agreed, was excellent - undoubtedly the best we have ever had in an hotel which had a buffet - congratulations to the Chefs. I was disappointed that the Hotel Manager, never acknowledged any guests. I don't expect him to be matey with guests but when he walks thro the Reception and passes guests, I would have thought he could have just said good morning or whatever! We passed him on several occasions and he just looked straight thro us. I actually went up to him in the dining room to say how impressed we were with the buffet so was surprised he couldn't even acknowledge any guests.

Room Tip: Very good location, excellent buffet.
See more room tips
  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank shopper21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Costa Adeje hotels
0.7 mi away
Iberostar Bouganville Playa
Iberostar Bouganville Playa
#14 of 57 in Costa Adeje
3,506 reviews
0.7 mi away
GF Gran Costa Adeje
GF Gran Costa Adeje
#15 of 57 in Costa Adeje
5,446 reviews
0.1 mi away
Guayarmina Princess Hotel
Guayarmina Princess Hotel
#33 of 57 in Costa Adeje
3,293 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Sunset Harbour Club
Sunset Harbour Club
#13 of 57 in Costa Adeje
689 reviews
0.8 mi away
IBEROSTAR Grand Hotel El Mirador
0.1 mi away
Bahia Princess Hotel
Bahia Princess Hotel
#23 of 57 in Costa Adeje
2,076 reviews
Show Prices
Show Prices
Show Prices

Been to Iberostar Torviscas Playa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Iberostar Torviscas Playa

Property: Iberostar Torviscas Playa
Address: Ernesto Sarti 5, 38679 Costa Adeje, Adeje, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Adeje > Costa Adeje
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#20 On the Beach Hotel in Costa Adeje
#24 Family Hotel in Costa Adeje
#25 Luxury Hotel in Costa Adeje
#28 Romantic Hotel in Costa Adeje
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Iberostar Torviscas Playa 4*
Number of rooms: 470
Official Description (provided by the hotel):
NOTE: The hotel will remain closed from 18 April 2017 to 20 January 2018. We will be improving the facilities so that you can enjoy your holiday at IBEROSTAR even more! We apologize for any inconvenience. The IBEROSTAR Torviscas Playa hotel is a 4-star All-Inclusive hotel in Costa Adeje, Tenerife situated next to the beach. It’s located on the Costa Adeje, in a beautiful area full with nature. Its spacious rooms designed to meet all the guests' needs; entertainment and leisure programmes, and activities specially designed for the very youngest make this hotel the ideal choice for a family holiday in Costa Adeje. Family sized rooms. The hotel’s range of rooms is quite varied. The construction and design of the rooms is based on the guests’ distinct needs. Those travelling with family can stay in spacious quadruple rooms; couples can stay in double rooms and there is also a room for guests with limited mobility. Children, very well cared for. The hotel offers an interesting array of options for children and teenagers at its Mini Club (4- to 7-year-olds), Maxi Club (8 to 12) and Teenie Club (13 to 17). Run by an efficient team of entertainment pros, they plan lots of activities to keep your little ones busy all day long. Fun for the whole family in our hotels, always. A la carte activities. Since leisure and entertainment are very important when choosing a holiday destination, the IBEROSTAR Torviscas Playa hotel strives to offer a superior programme for its guests: a centre with treatments and beauty care, a large variety of sports both inside and outside the hotel, cultural theme nights, various live music performances and shows for day and night time entertainment. Free premium Wi-Fi: Connect to the Internet with Iberostar. The hotel offers exclusive free premium Wi-Fi in all its facilities. A fine connection – 3.5Mb in up to three devices – to use during your stay. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Onthebeach, Jet2Holidays , Booking.com, Expedia, Iberostar, TravelUp, Priceline, Hotels.com, Ebookers, TripOnline SA, HotelQuickly, HRS, Evoline ltd and Cancelon so you can book your Iberostar Torviscas Playa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Iberostar Torviscas Playa Hotel Costa Adeje
Iberostar Hotel Torviscas Playa
Iberostar Hotel Adeje
Torviscas Playa Tenerife
Iberostar Torviscas Playa Costa Adeje, Tenerife

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing