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“Excellent !” 5 of 5 bubbles
Review of HOVIMA Santa Maria

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HOVIMA Santa Maria
Ranked #45 of 57 Hotels in Costa Adeje
Whitby
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent !”
5 of 5 bubbles Reviewed 16 June 2014

We are here still in the santa maria . We have come over from Whitby North Yorkshire in England . This hotel is excellent ! Rooms are perfect ! We only came b&b and wish we came all inclusive as food is excellent ! Lovely pool and chill out area . Very clean and friendly . Lovely atmosphere and only a 2 min walk to the beach and shops ! We only have 2 days left here and already planning our next visit . Can not fault this hotel at all. :)

  • Stayed June 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank CarlyWhitby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HovimaHotels, Manager at HOVIMA Santa Maria, responded to this review, 17 June 2014
Hello, Thank you very much for your opinion about us. We hope to welcome you back to the hotel in the near future.
With kind regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,286 reviews from our community

Traveller rating
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    295
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See reviews for
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5
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (324)
Date | Rating
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Manchester, United Kingdom
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
2 of 5 bubbles Reviewed 16 June 2014

All fire doors on corridors and stairs fitted with magnetic catches to keep the doors open, in the event of the alarm going off the magnetic field is broken to allow the doors to close to prevent the spread of smoke and fire throughout the premises. In their wisdom all the fire doors have been wedged open and this will prevent the doors closing and therefore puts the residents and staff at risk in case of fire.
This has been mentioned to reception and also on hotel questiooaire, this has been totally ignored. Clearly the company has no regard for the safety of it´s guests or residents.
If you want to sleep safely in your beds at night with no worries for yourself and your family I suggest you avoid staying there.

Room Tip: Ground floor so you can escape in case of fire
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  • Stayed June 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HovimaHotels, Manager at HOVIMA Santa Maria, responded to this review, 18 June 2014
Hello, Thank you very much for your comments about our hotel that help us to improve day by day.
In your comments you talk about the fire system of doors on corridors; Doors on corridors are in good position with a magnetic system that closes in case of fire!.
With kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Costa Adeje hotels

Cheshunt, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 13 June 2014

Having been to Costa Adeje many times, we decided on the Santa Maria this time.
Location ::: is fab, surrounding restaurants and bars and a 10 minutes walk to the beach, if that, so this is an ideal central spot. There is a bit of a hill leading up to the hotel, not a problem for most although we did have to help an older couple with their cases as they found this difficult. The coach dropped us off but on leaving the hotel, the coach was picking us up from another hotel up the road so trudging with cases would again, be abit of a nightmare so we did get a taxi to the airport.

Reception ::: Staff seemed helpful enough to us. There was one grumpy woman (the older one) who needs a bit of customer service training, but the others were fine.
Free wifi in the reception . Password is on the reception desk. Don't expect top speed but it's ok to keep in touch with back home during you're stay. Very clean.

Rooms :::: well equipped. We were half board but the fridge came in handy for our water and snacks. We arrived late so the hotel had put us a salad in the fridge as we had emailed them to let them know we were going to late checking in. Fan noisy but it was sorted at the blink of an eye, the patio door didn't seem too secure, so again this as sorted straight away. Only saw 2 cockroaches but this can happen anywhere. They sprayed our room the same day as mentioning it, so they are on the ball with any problems. Room was cleaned 5/7 . Good channels on TV from what I saw. Big problem was no air con.

Pool ::: lovely pool, plenty of sun beds in May and no-one really saved 'their' beds. Pool refreshing and clean. The food in the poolside bar looked lovely and tasty. Grab yourself a nice cream for 1 Euro for a big scoop. Toilets down some steps and a shower room if needed for when you're checking out late. These are near the tennis courts. Staff friendly and lifeguard always around.

Dining room ::: the dining room is what spoilt it for us. English totally out numbered by Russians and other Eastern Europeans who simply did not know how to wait, or behave. The kitchen staff couldn't keep up with replacing the food quick enough, often resulting in waiting around for fresh eggs, bacon, beans etc, and that was just the hot food. As soon as it come out, it was gone. The only way I can describe the scene was like a plague of locusts.
The same applied at night. Waiting around for food to come out. (I don't believe this was the hotels fault) Their tables stacked high with everything possible, one group even had plates of food on the floor because they couldn't get anymore on the table. Some grab food with their hands, from behind you. They tut and puff if yr in ' their ' way.
Also, the hotel is aware of them filling their beach bags with food for the day. Had a conversation with reception in general and they said they are aware but haven't got the manpower to stop them..But, you've got to see it for yourself, and I'm sure you will.

On the whole :: apart from that, all was good. I would stay again, just bed and breakfast as I don't think you could have room only.

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank CheshireCat052014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HovimaHotels, Manager at HOVIMA Santa Maria, responded to this review, 17 June 2014
Hello, thank you very much for your comments that help us to improve day by day.
Yours faithfully
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Western Ireland, Ireland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 12 June 2014 via mobile

2 bedroom apartment we stayed in, very spacious and clean. House keeping came everyday, staff friendly. Very near beach, bars, restaurants & shops. Really enjoyed our stay. Would go back & also recommend friends to stay here

  • Stayed June 2014
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank mickythady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HovimaHotels, Manager at HOVIMA Santa Maria, responded to this review, 17 June 2014
Thank you very much for your opinion about us, we hope to welcome you back to the hotel in the near future.
Yours sincerely
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 8 June 2014

Room emaculate great views to the sea and plenty of room as around pool area with fashion shows.Reception staff very welcoming and friendly.Security boxes also available opposite reception if leaving late in the day to store valuables.

Room Tip: Third floor 1bedroom apartment south or east facing
See more room tips
  • Stayed September 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Barbara H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HovimaHotels, Manager at HOVIMA Santa Maria, responded to this review, 17 June 2014
Thank you very much for your comments we hope to welcome you back to the hotel in the near future.
Yours faithfully
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Swansea, United Kingdom
Level Contributor
45 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 6 June 2014

Having been to this hotel for the 10nth time in the last 15 years , we find the rooms clean and tidy , plus they got more english channels this time around,
We were half board , food was ok breakfast time , evening meals hit and miss ....
Staff on desk a little grumpy , but hay we are on holiday they ain't so ?
Our only gripe is that mini disco is only 4 songs , and entertainment is pointless , as parrot show was due on , but football on tv came 1st ...
Animation guy around the pool etc , havnt a clue , paying him for talking to staff .....
We had a 5 year old , so come on guys you are going backwards , years ago entertainment was fab and all bars open not just 1, then maybe another ?

Room Tip: Great location , but don't book promo room , as you might as well do time in hmp that means pris...
See more room tips
  • Stayed May 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank MARK w W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HovimaHotels, Manager at HOVIMA Santa Maria, responded to this review, 17 June 2014
Hello, Thank you very much for let us know your experience with us. We hope to welcome you back to the hotel in the near future.
With kind regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bournemouth, United Kingdom
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 5 June 2014

My wife and I stayed here B&B from 16 to 23 May. Once past reception we found the hotel to extremely well kept, clean and very well organised. We booked a sea view studio and were allocated a really nice studio, on the 4th floor, overlooking the pool . Breakfast was always good and one of the pools was slightly heated which was perfect. The location is great with lots of restaurants nearby. There is also a lift/elevator to and from the beach.
We will definately be returning.

Room Tip: Lovely sea and pool views from high floors
See more room tips
  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank johnsim1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about HOVIMA Santa Maria

Property: HOVIMA Santa Maria
Address: Avenida Espana s/n, 38660 Costa Adeje, Adeje, Tenerife, Spain (Formerly Santa Maria Aparthotel)
Region: Spain > Canary Islands > Tenerife > Adeje > Costa Adeje
Amenities:
Bar / Lounge Beach Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#29 On the Beach Hotel in Costa Adeje
Price Range (Based on Average Rates): £
Hotel Class:3 star — HOVIMA Santa Maria 3*
Number of rooms: 402
Official Description (provided by the hotel):
deal for couples and family vacations in Tenerife. The HOVIMA Santa María in Costa Adeje , is situated in a special place of the Island of Tenerife, in a leisure and commercial area. From 300m of the beach and 350m of the harbor Colón. ... more   less 
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Also Known As:
Santa Maria Aparthotel Hotel Costa Adeje
Aparthotel Santa Maria Adeje
Santa Maria Tenerife
Aparthotel Santa Maria Hotel Adeje
HOVIMA Santa Maria Costa Adeje, Tenerife

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