My wife and I stay here from 13th December to 21st December 2013. Never been to Tenerife before (or the Canary Islands for that matter) and never been abroad at this time of year.
On first arriving the hotel looks quite grand indeed. There is a kind of 70s look about some of the beige, cream & gold décor in the reception area and other main rooms & floors but that looked sort of cool & retro as opposed to dated and tacky.
The Reception staff were very efficient and friendly and we were booked in and heading to our room in under 10 minutes, despite other guests being dealt with at the time. We were told that our room was on the 1st floor (second room from the end of a very long corridor having requested a sea view) and one of the many lifts took us there in no time at all.
Using the electronic key provided (also needed to activate the electricity in the room) we then entered the room and..."Oh..." we thought. 4-star hotel? Really? Rather than looking cool & retro these 70s-looking rooms certainly DID look dated and we sat for a short while (cases still closed) contemplating a move to a higher room (but would, no doubt, have had to pay extra to upgrade).
Aside from the décor looking really, really dated; some of the fixtures & fittings looked to be at the end of their life too (sliding wardrobe doors to name just one) and there was a bare-wire circuit board hanging down inside the small fridge. A 'finger dust test' by my wife also saw some of the surfaces requiring a little extra work too. HOWEVER...
...this is pretty much where the (small) negatives end (well almost) and the positives begin. We decided, "What the hell...", unpacked and headed off to explore the area around the hotel. Quick note on this: I think the hotel is excellently positioned near to quiet, friendly, simple bars; plenty of shops (including a Pharmacy), the beach and heading in the direction of Peurto Colon (away from Playa De Las Americas) there is a fine selection of very good restaurants. 15 minute walk from a bus station too.
As I say, aside from the dated rooms on the 1st floor (and perhaps 2nd, 3rd & 4th floors too, I just don't know) the rest of the hotel is certainly worth its 4-star rating (and a sneak peek at the rooms on floors 8+ confirmed that they were far better the higher you went).
Very clean and grand-looking in general with a fabulous double pool & outside bar. It has a gym - if you're that way inclined on holiday - and an entertainments-arcade room too. Table tennis tables and a tennis court finish off the activity areas quite nicely. It's a pretty big hotel.
The staff all round were exceptionally nice; particularly in the massive dining area. We only stayed B&B and once we'd gotten use to where everything is in the wide, open-plan area, we enjoyed breakfast time very much indeed. So much choice...including some very weird ideas of breakfast - green beans, coleslaw and chips anyone? They certainly catered for all cultures...
Going back to the 1st-floor room. Despite the exposed circuit board in the fridge it was of an adequate size and worked very well all week...until the last day when it decided to completely die on us (didn't bother reporting it). Being someone who struggles in VERY hot weather; I was glad it was "only" 70s throughout the day and low-to-mid 60s at night because the air conditioning unit wasn't much use at all (even on setting number 3). There was a decent-sized TV and a good selection of channels for various nationalities (for UK there was BBC1, ITV1, various news channels and even Sky Sports 1!)
The bathroom was more than adequate; nothing too grand but nothing wrong with it at all. And I have to give special mention to the maids. After the initial disappointment (dust found upon our arrival) they did a fantastic job all week...and even tidied our gear up whenever we flung the odd item somewhere as we left the room for the day! There's a combination safe you can hire (I think it was 15 Euros for the week and the phone is a mere 25 Cent per minute (payable at reception). A spacious balcony (2 chairs, a table and somewhere to dry clothes) with great views!
As I say, we went 13th to 21st December and the hotel looked to have about 300+ guests staying. Of those 300 I'd say 200 were 60 to 85-years of age+; about 50 were 25 to 60 and 50 under the age of 25 (including some children of course). On this point, I thought it was a fantastic touch by the hotel that they had Activity Staff to get the more senior guests up & about - including physically active games, bingo and cooking demonstrations/tasting sessions. There's a pool-side bar (nearer to the larger of the 2 pools) and they don't take cash; charging it to you room instead. Be warned though, in contrast to the amazingly cheap cost of drinks at the nearby bars, the pool bar did seem quite expensive.
Some construction work started half way though our stay but this was daytime only and took place near to the smaller pool, which we didn't use. It didn't seem to bother the many guests using that pool and I suppose December is as good-a-time as any to do some repair work (and they were as discreet as they possibly could be).
The only - and I mean ONLY - thing that I almost complained about was this. On our final night we were awoken at 12-midnight (we'd had an early night as we were leaving in the morning to fly home) by...'the'...most...HORRENDOUSLY loud (bobbins) music that didn't stop until almost 3:30am! This was so out of character for the otherwise very quiet hotel; we could only assume a wedding party had booked the room directly (and I MEAN directly) under our room. Why they STARTED at midnight I'll never know...but I was at breaking point when it eventually stopped.
Bogged eyed as we were, we left feeling like we'd definitely go back to this hotel again but would most certainly request a much higher room for more reasons than one...
- Official Description (provided by the hotel):
- With a pleasant atmosphere and excellent service, the IBEROSTAR Bouganville Playa hotel in Costa Adeje is a 4-star hotel that offers amazing accommodation for couples and families with children. At the Bouganville Playa hotel, fun goes without saying. Here children will make friends at the Miniclub where they'll have all kinds of adventures, games and activities under the supervision of our monitors. Plus, they'll also enjoy the children's playground, shows, pools... There's a bit of everything so they never stop having a good time. For their part, the adults have a special entertainment programme, delicious cuisine offered at two restaurants and three bars, a fitness room, a nearby golf course, free Wi-Fi and other services and facilities. Plus, the Bouganville Playa hotel also offers the Star Prestige service which includes access to the rooftop VIP zone, featuring a whirlpool bath and chill out terrace, sensations showers, an area with Balinese beds and sun loungers, daily press with coffee and snacks, late checkout and other services for distinguished guests. ... more less
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- Also Known As:
- Iberostar Bouganville Playa Hotel Costa Adeje
- Iberostar Hotel Bouganville Playa
- Iberostar Hotel Adeje
- Bouganville Playa Tenerife
- Iberostar Bouganville Playa Costa Adeje, Tenerife