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“Excellent Holiday”

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Be Live Experience La Nina
Ranked #27 of 57 Hotels in Costa Adeje
Glasgow, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Excellent Holiday”
Reviewed 24 April 2012

Stayed at Be Live La Nina from 13th to 20th April. The hotel is in an excellent position a few minutes walk from the Marina. We arrived at 2.30pm, the reception staff were welcoming and they suggested we go for lunch and check in afterwords as the restaurant was about to close.
Before travelling, we requested a sea view room, and we got an excellent sea view room on 9th floor. We stayed on all inclusive basis.

The food in the restaurant was good with a wide variety to choose from. With various nationalities visiting the hotel, it is difficult to provide a buffet to please everybody. Various snacks were also available at the pool during the day and at lunch time, burgers, hot dogs and other dishes were available if you do not want to use the restaurant for lunch. Toasties were also available in the afternoon. The dining experience was relaxed with a self service bar avoiding having to ask a waiter for drinks. Although the hotel was busy, there were always plenty of empty tables available.

The bedrooms were spotlessly clean and we had a very large double bed and a flat screen tv.
The rooms were cleaned daily with towels replaced on request.

The pool area was very busy the first few days with the usual rush of reserving sun beds and not returning till lunch time. After a few days, things quietened down and there were enough sun beds for everyone. The large pool bar was well equipped with serve yourself soft drinks, tea, coffee, ice cream and beer. Anything else could be got at the bar. We upgraded to the premium drinks package so cannot comment on the quality of the local drinks.

The hotel staff were mainly very friendly and helpful.

Regarding evening entertainment, we do not believe in using birds and animals for live shows, so unlike Jill J, we found the singer to be the best of the evening entertainment. The animation team worked hard to keep all ages entertained, and they were very good with the children. If you want a change of entertainment, there is a tribute act on every night at 11pm in Amanda's Bar, directly across the road.


My only negative observation is that disabled people may have problems getting in or out of the hotel. I could be wrong, but I could not see a ramp leading from the street to the hotel for wheelchair users. Also, the transfer coaches cannot stop at the hotel entrance, and you will be dropped off and picked up at the hotel next door. (Only a short walk).

We really enyoyed our holiday at La Nina and hope to return again later this year.

Room Tip: Upgrade to sea view room preferably on a higher floor.
See more room tips
  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank ibk63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dir_Hot, Gerente at Be Live Experience La Nina, responded to this review, 26 April 2012
Dear guest,

In first place, we would like to thank you for your stay in our Be Live La Nina Hotel. Thank you very much for your wonderful feedback. Comments like yours keeps motivating us to keep improving our exclusive and personal service, so our guest can enjoy a wonderful time in our hotel.

Thank you for highlighting out the personal service and friendliness of our staff as well our outstanding cuisine and varied gastronomy.

We will certainly take into our consideration your comments about disable people and we will do our utmost to improve this point.

We are improving our services and studying the possible renewal of the hotel. We assure you that we will continue working to improve your next experience with us and we will do our best to make your feel welcome.

Yours sincerely
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Traveller tips help you choose the right room.   Room tips (921)
Date | Rating
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English first
Norwich,
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 21 April 2012

Just back from a weeks break at Be Live Nina arrived late at night reception very good and we were able to go to the restuarant where a late meal was provided. We had booked for premium drinks with seaview which had on the 8th floor. We spent alot of the time on the new sun terrace which was very enjoyable. All staff very friendly and helpful. The food at all meal times was very good plently of choice and show cooking was cooked to your requirements by very happy staff. Hotel was very clean and well kept. No waiting for service for drinks at either bars, or tables for eating. As the outside pool area was busy we used the indoor spa pool. We had a great time and would definitely go back.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Peter C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dir_Hot, Gerente at Be Live Experience La Nina, responded to this review, 23 April 2012
Dear Peter,

Thank you for your kind review about Be Live La Nina Hotel, the head departments have been informed about your wonderful feedback so they can share your motivating words with our team.

Thank you for highlighting out the personal service and friendliness of our staff as well our outstanding cuisine and varied gastronomy.

Be Live La Nina staff will continue working to improve our services and facilities to make our guest feel welcome. We hope you will have an opportunity to return and enjoy our Hotel again in the future.

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rotherham, United Kingdom
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 20 April 2012

Went to La Nina 10th April for a week.Hotel good location near shops and short walk to beach but hotel not very picturesque.Rooms ok,clean,pool area good.Very poor evening entertainment,average daytime animation team.Kids enjoyed pool activities.Food average could have improved salad bar.Overall would go again if price ok

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank LINDSEY S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dir_Hot, Gerente at Be Live Experience La Nina, responded to this review, 23 April 2012
Dear Lindsey,

Thank you for writing your review from your recent stay among us at Be Live La Nina Hotel. It is a pleasure to hear that you enjoyed your stay with us.

We are improving our services and studying the possible renewal of the hotel. Feedback like yours is very important to us, so we know what we can improve to reach an even higher and more exclusive service for our guest. We will certainly take in our consideration and we will do our utmost to improve these points.

We are delighted that you enjoyed the cleanliness in your room and felt so well attended to by our staff.

Thank you for sharing your experiences. We are sure that future travelers will find your tips helpful.

Yours sincerely
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Muscat, Oman
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 19 April 2012

Stayed here for a week at Easter with my two children and friend and her two children. Lovely food in the restaurant although not too much choice for children if they are a bit fussy! Rooms were spacious and cleaned thoroughly on a daily basis. Nightly entertainment was good apart from some dreary singer that was on for two nights! Pool area a bit small for the size of the hotel. Maybe not as many sunbeds as there were guests (watch the lifeguards don't throw your towels in the bushes!) Helpful reception staff and very friendly restaurant staff. Would definitely stay here again

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Jill J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dir_Hot, Gerente at Be Live Experience La Nina, responded to this review, 20 April 2012
Dear Jill,

Firstly we would like to thank you for your kind review about the Be Live La Niña Hotel.

By another hand we would like to inform you that our head departments have been informed about your wonderful feedback so they can share your motivating words with our team.

Your positive Encourage words motivated us to keep on working with illusion and enthusiasms. We will certainly take into our consideration and we will do our utmost to improve these points.

Be Live Hotels will continue working to improve our services and facilities to make our guest feel welcome. We hope you will have an opportunity to return and enjoy our Hotel again in the future.

Kindest regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
St Helens, United Kingdom
Level Contributor
120 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 18 April 2012

Just returned from the La Nina having had a great weeks holiday in a very good quality hotel.
Staff were friendly and attentive, food was of good quality with enough variety to more than one suit every taste.
Hotel is well located for shops and the beach offerring good spa facilities and daily entertainment activities.
Only criticism is that the pool is small for the hotel size but there are sun beds available if you are up early enough.
I don't understand the bad comments made as the view my wife and 15 year old grandson have was shared by the majority of guests.
April 17th 2012.

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Keith M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dir_Hot, Gerente at Be Live Experience La Nina, responded to this review, 20 April 2012
Dear Keith,

We are delighted to read that you felt welcome in our Be Live La Nina Hotel.

Thank you for highlighting out the personal service and friendliness of our staff as well our outstanding cuisine and varied gastronomy. Those are very important aspects for us and the key to the success of our services and facilities.

We hope you will have an opportunity to return and enjoy our Hotel again in the future, and you can see our continuous improvements.

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
GOSPORT
Level Contributor
55 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 16 April 2012

Nice location near to beach. Rooms quite nice and kept very clean by good maid service. Staff quality varied a lot at reception, meals etc. and many staff had little knowledge of English. The food menus were more for European tastes. Watch out for bugs in the food - I found two in the salad and my stew contained a large insect on one occasion. It was whisked back to the kitchen and, despite taking my room number, no apology was received from any of the staff.
To summarise, mixed quality of service, just worth its 4 stars, redeemed by location - probably would not stay there again.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PETER W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dir_Hot, Gerente at Be Live Experience La Nina, responded to this review, 17 April 2012
Dear Guest,

We would like to thank you for having taken the time to send us your comments

As we are deeply committed to achieving our guests' total satisfaction, your opinion is of the utmost importance to us. We assure you that throughout our company; we have the commitment to provide a quality service beyond our guests' expectations, is for that, we are very sorry to learn that we did not come up to your expectation in this occasion.

We would like to emphasize that the Hotel Be Live La Nina follows the procedures outlined by the audit company CRISTAL, which controls the health and hygiene safety. Their reports are a reference for most of the national and international agencies, especially for associations of
tour operators, including the International Federation of Tour Operators (FDOO) or others as important as the British ABTA.

Once again we would like to thank you for your comments and we apologize for any
inconvenience you may have experienced.

We hope to give us another chance, could see you soon and show you our improvements and the fact that we take consideration of every comment or suggestion expresed by any way.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ingleby Barwick
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 April 2012

Stayed here for a week during Easter holidays 7th to 14th April 2012 with my two children 6 & 3. The all inclusive restaurant was good with plenty of variety each day. Staff were very helpful and attentive. The children's entertainment was hotel run and very good, the entertainers kept a good eye on the children when in the kids club and my two loved them.
The second form last night was my birthday and I was surprised to have complimentary chocolates sent to the room. Also I was presented with a birthday cake and a bottle of Champagne after my evening meal. Which was both a surprise and a very nice touch.
The only complaint I would have is the toilet closest to the pool could do with cleaning more regularly.

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank markInglebyBarwick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dir_Hot, Gerente at Be Live Experience La Nina, responded to this review, 17 April 2012
Dear Guests,

Thank you very much for this kind review and for sharing your experience with other travelers on TripAdvisor.

We are more than happy to read that you enjoyed your stay, and hope to welcome you again in the future.

Furthermore we will take care of your suggestion because is the only way to improve our services.

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Be Live Experience La Nina

Property: Be Live Experience La Nina
Address: Avenida de Espana, s/n, 38660 Costa Adeje, Adeje, Tenerife, Spain
Phone Number:
Region: Spain > Canary Islands > Tenerife > Adeje > Costa Adeje
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Top resorts Hotel in Costa Adeje
#18 On the Beach Hotel in Costa Adeje
#22 Romantic Hotel in Costa Adeje
#23 Family Hotel in Costa Adeje
#24 Luxury Hotel in Costa Adeje
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Be Live Experience La Nina 4*
Number of rooms: 226
Official Description (provided by the hotel):
Be Live Experience La Nina Hotels is an exclusive 4 star in Tenerife South. It offers luxurious facilities for the family enjoyment, with the recent award "Welcome Family" given by Tourism of Tenerife government, with areas ranging from Mini Club, the mini disco or special menus for children up to. Enjoy a perfect romantic stay with the SPA ($). Athletes could enjoy the gym, squash court, daily activities like water polo, table tennis, archery...and for businnes, the hotel has Wi-Fi area and meeting rooms. Located in Adeje Coast, near Los Cristianos Beach and next to Puerto Colon Marina, the hotel offers fun and the best atmosphere surrounded of recreational areas and shopping centers. This hotel has the ISO 14001 Certification, as a result of its effective environmental management system. ... more   less 
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Also Known As:
Be Live La Nina Hotel Costa Adeje
Oasis La Nina Costa Adeje
Oasis La Nina Hotel
h10 La Nina
Be Live Experience La Nina Costa Adeje, Tenerife

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