We stayed in this hotel for 10 nights in February. We were upgraded free to a suite which was fantastic, two rooms and the biggest bathroom I've ever seen with a massive jacuzzi bath! Room was cleaned spotlessly everyday and a turn down service every evening. My only problem was the balcony which was a big L shape had no sun at any time of the day which is a bit disappointing but saying that can't really complain when we got such a fantastic free upgrade ! Plus a free bottle of champagne on ice was sent to our room with some chocolates which was just so lovely of the hotel, we really apprappreciated these personal touches.
The hotel itself it in an ideal location, thats if you like to be away from from all bars and restaurants but close enough to walk. The beach is on your doorstep and in my opinon its the nicest beach on the island. It is a very up market area but saying that you're only a walk away from other areas (the coastal beach walk is lovely with all bars and restaurants along the way)
We were on a B&B basis and found the choice was plentifull and the staff were really lovely especially with our two little girls.
The Pools are exceptionally cold, probably the time of year, and lots of areas to sun yourself, some more private than others, then is you want a change of scene the beach is 2 minutes away!
My only slight complaint was being asked to pay in full on arrival. I have travelled all over the world and have never ever been asked this but the reception staff were quite convinced that this is the normal practice. I am so glad to hear other people staying here were asked to do the same because to be honest I really felt I was the only one being asked and that there was trust issues but I see now they ask everyone and this is how they do business. I really think they need to re-evaluate this point because first impression is everything and being asked to pay upfront before you even get the service isn't normal or proper practice! That said when I explained it would be a few days before the funds are in my account to pay, they were totally understandable and I was allowed a few days.
Our room had 2 massive flat screen TV's but no english channels, so we hired a dvd player for the kids and we also needed to hire a buggy inwhich the reception looked after this straight away and we got the dvd and buggy within an hour.
The bar has shows everynight, not a great atmosphere in the bar, they could really do with re-arranging the stage and seating and maybe all in all making the hotel more child friendly with more for them to do.
The Spa was amazing and we were given 2 free entries which was super.
I would totally recommend this hotel, so much so that we are returning this year and as loyal returning customers the hotel has offered us a brilliant price to return which we will be taking up.
Ideal quiter location with everything on your doorstep. Wonderful staff great selection of food and beautiful surroundings. Well done Gran Tacande.
- Official Description (provided by the hotel):
- The hotel is located in the exclusive Costa Adeje area, beside Playa del Duque, in a glorious setting overlooking the sea with a beautiful view of southern Tenerife and the Island of La Gomera. This magnificent Canary mansion offers a peaceful and intimate atmosphere, splendid gardens and swimming pools for relaxation and enjoyment - the perfect spot for an unforgettable break. The construction is divided in four colonial style blocks: Sansofe, San Sebastian, Malpais and Casa Fuerte. Gran Tacande · Wellness & Relax not only offers magnificent seaviews from its rooms and suites, but also top Canary, national and international cuisine in its exquisite and pleasantly discrete restaurants. Take in the relaxing atmosphere of the “Vitanova Spa” thalassotherapy centre, where you can benefit from the thermal waters and special treatments. ... more less
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- Also Known As:
- Dream Hotel Costa Adeje
- Dream Resort Costa Adeje
- Gran Tacande Tenerife
- Gran Tacande Wellness & Relax Costa Adeje Tenerife