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“Fabulous Hotel”

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Gran Tacande Wellness & Relax Costa Adeje
Ranked #13 of 58 Hotels in Costa Adeje
Certificate of Excellence
Maidstone, United Kingdom
Level 3 Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Fabulous Hotel”
Reviewed 5 July 2014

I stayed at this hotel in the May half term with my husband and 2 daughters (aged 7yrs and 11yrs), half board. Location is superb, with the beach on the doorstep where you could find lovely bars and promenade.
The hotel was fabulous and I can honestly say I have no complaints. The room was large, clean and equipped with an amazing bathroom with his and hers sinks, bath and separate shower and toilet. Every night the beds were turned down with a chocolate on the pillow which my girls loved!
The main strength of this hotel were the staff, particularly the restaurant staff, who were so friendly and accommodating, and made meals a special occasion for the children. Food was amazing with plenty of variety for all tastes. At breakfast there were at least 10 fruit juices available and freshly cooked waffles, pancakes and omelettes, and for dinner my girls particularly looked forward to the chocolate fountain.
The pools were lovely, particularly the heated ones but be aware that they are salt water pools. Day time entertainment was quite limited for my girls age group but they made plenty of friends which kept them happy. Would definitely recommend a trip to the local Siam Water Park ~ fabulous ~ a free bus from up the hill will take you there.
Evening entertainment was a bit cheesy but still enjoyable.
We would thoroughly recommend this hotel and we hope to go back next year.

Room Tip: Ask for a room on the higher floor levels with a sea view.
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  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
4 Thank loosesky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DreamplaceHotels, Director de Relaciones con Clientes at Gran Tacande Wellness & Relax Costa Adeje, responded to this review, 18 July 2014
Dear loosesky,
From the entire team of Dream Gran Tacande 5* we would like to thank you for your great comment on Tripadvisor.
The gorgeous Playa del Duque is only 2 min walking distance behind our hotel and various shopping centers within a few minutes walking distance. Our rooms offer enough space so our guests can spread out and relax on their holiday. We appreciate your comment about our friendly staff, they all do their absolute best for our guests to be left without wishes and completely happy. As you mentioned the food in our restaurant is first class at breakfast and also at dinner. With our three pools our guests can relax and enjoy the many sunny hours on Tenerife. During the day our animation team offers many different activities and at night they put on a great show so our guests can finish their day with a smile on their faces. Thank you very much for recommending us. We are very happy to hear that you would repeat your holidays with us. If you book your next stay directly with us, you will receive a special 5% discount for returners.
Best regards,
Miriam Pla
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Northampton, United Kingdom
Level 6 Contributor
119 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 4 July 2014

Very good hotel, good value for money, very nice pools, very nice food and Excellent staff. Pity about the twin beds and although the food was very good and accompanied by live music, it could have been changed more between days but I'm just being fussy to make 200 words for the review.

Room Tip: looking around when there I would find it difficult if not impossible to find a bad room.
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Richard C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DreamplaceHotels, Director de Relaciones con Clientes at Gran Tacande Wellness & Relax Costa Adeje, responded to this review, 18 July 2014
Dear Richard C,
Thank you very much for sharing your fantastic experience in our Dream Gran Tacande 5* with us on Tripadvisor.
We appreciate your good words about our heated pools and our friendly staff. We are so glad to know that the variety and quality of the food in our restaurant is a highlight for our guests. We hope you will stay with us again soon. If you book your next stay directly with us, you will receive a special 5% discount for loyal guests.
Best regards,
Miriam Pla
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
germany
Level 4 Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 4 July 2014

There is not much to criticize and a lot to praise, I'm sure there are hundreds of positive reviews similar to mine.

The room (standard double), while on first impression a bit old-fashioned, was clean, spacious and very comfortable, with a large bath with separate shower. It was on the third floor which we found had perfect views and little noise during the day and night. Only thing was, at 9 in the morning the cleaning staff would make a huge racket, loudly conversing and pushing furniture around. Oh well, at least that way we were sure not to miss breakfast. I slept perfectly in the large bed and so did my husband, the beds seemed a bit hard but our backs never felt better. Free wifi was limited to 500mb or something like that, we could have purchased unlimited for about €25 but ultimately didn't need it. The balcony was huge, by the way, complete with chairs and a padded lounger.

The pool area was nice, we always found loungers with a large parasol, the bedding on the loungers was soft and perfect for hanging around by the pool for hours. I think both pools were heated, one a little warmer than the other, made it very easy to get in and swim around for a bit. Bonus: The heated whirlpool that was almost always empty.

Reception staff was very helpful and courteous, they even made a local call for us to sort out some issue with our pre-booked transport. We forgot to hand in our towel cards at check-out and called from the airport, worried that they'd charge us whatever fee this incurred, but the lady said we should just bring them the next time we stayed with them, no worries. Very nice of them!

The best thing during our stay (besides the beautiful weater): The dinner buffet was an absolute dream. There were so many tasty international and local options that changed every day. A whole corner of the buffet was Asian foods - they even had delicious dim sum and sushi. The chefs were super-friendly, joked around with kids and other guests, they were so popular we saw them get asked to pose for pictures even.

A very relaxing, easy holiday all in all, I'd definitely go back.

Room Tip: A higher floor is always good.
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  • Stayed June 2014, travelled as a couple
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank melsoong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DreamplaceHotels, Director de Relaciones con Clientes at Gran Tacande Wellness & Relax Costa Adeje, responded to this review, 18 July 2014
Dear melsoong,
We would like to thank you for sharing your wonderful experience in our Dream Gran Tacande 5* with us on Tripadvisor.
Our rooms are designed to make the stay of our guests as pleasant as possible, we are glad to read your satisfaction with the comfort of your accommodation. It is a pity you did not report this issue to the reception from the first moment you felt that, so we could know and act immediately in your room or area to keep our 5 Stars Standards as high as our clients deserve. Like you said there are two salted water pools in our hotel and one of them is heated so during the winter months our guests can still go for a swim. You are telling how good our reception staff was, that is great for us, due to they always try to give the best service to our guests. We are proud to read that you found our food excellent, because only the best quality is accepted in our restaurant, where the guests can sample the best of the local and international cuisine. We are very happy to hear that you would repeat your holidays with us. On bookings of our loyal guests, which are made with us directly, we apply a special 5% discount.
Best regards,
Miriam Pla
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester
1 review
Reviewed 2 July 2014

I stayed here with my boyfriend in June for a week half board, and it really is a beautiful hotel. We were greeted with the choice of champagne or orange juice on arrival which was great, but we did have to wait 2 hours for our room which was a little inconvenient. Despite this, the rooms are large and the rooms are immaculate. The pool area is also clean and there is never any trouble finding sunbeds. Breakfast is amazing! I would recommend this hotel and I would definitely stay again. It's location is also brilliant minutes from the beach and close to shops and restaurants. Loved it.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RebekahC5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DreamplaceHotels, Director de Relaciones con Clientes at Gran Tacande Wellness & Relax Costa Adeje, responded to this review, 18 July 2014
Dear RebekahC5,
We truly appreciate your wonderful comment about our Dream Gran Tacande 5* on Tripadvisor.
We are happy to hear that you had a nice welcome to the hotel. We are sorry to hear that you had to wait a long time for your room, the quality and the professionalism of our entire team are very important factors to Dreamplace Hotels & Resorts. As you mentioned our rooms are very spacious and provide everything our guests need during their stay and we are glad that you found them very clean. We are glad to know that you enjoyed the variety of dishes and quality of the food we offer in the restaurant. The hotel is located next to the amazing Playa del Duque and various shopping centers within a few minutes walking distance. We hope you will return to our hotel soon and thank you for recommend our hotel too. We offer a special 5% discount to our loyal guests, who book their next stay directly with us.
Best regards,
Miriam Pla
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Amsterdam, The Netherlands
Level 5 Contributor
55 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 1 July 2014

Stayed here for a week by myself for business. The service at check in was really good. The staff was friendly and i received some sparkling wine while they were checking me in. Rooms are large, clean and comfortable. The location is great near shopping if you have a little extra cash on you;) The hotel is near the beach which you can access via a secured door that works with your room key card. The city of Playa de Las Americas is reachable via taxi for about 8-10 Euros. The Pool area is very big and luckily there weren't too many children. The water in the pools is salt water which i happened to like. I went to the buffet for one night and must say that i was surprised of the quality of the food. I must say that it was really good. Overall great stay and will visit again with my wife.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Serge R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
Level 5 Contributor
56 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 30 June 2014

We stayed a week in The Grand Tacande, which was recommended to us by friends. The hotel is fantastic. We booked a Senior Suite with a sea view. We found that the bedroom and sitting room were both very large and the bathroom was outstanding. The balconies were angled in such a way that those allowed a lot of privacy.
Previous reviews are true- the staff are great. Joanna at the reception and Andres are particularly worth mentioning but others were also very attentive.
The food: we originally booked on B&B basis, and I must say the breakfast was great and tailored to all tastes. After going out for dinner the first two nights we quickly realised that eating around Adeje is quite expensive- main course and desert with 2 drinks each can cost 70-100EUR, while in the hotel you can pay 30 PP for buffet dinner, where most of the food is cooked in front of you- such as fish and meat. I was very fond of the Asian stand in particular 
There was a heated pool as well as the regular pool .
Tips: the rooms seem to get cheaper closer to the booking date and I definitely recommend the HB option even thou it is not something I would’ve normally gone for.
Downsides: the staff already knew that the balcony door in our room was broken and well it wasn’t fixed before our arrival, we had notified the reception and they offered to fix it but it was near our departure time so we asked to fix it after we gone.
The entertainment- not all of it was bad, there was a guy playing piano and guitar who was great, and the 70s,80s,90s bad was good too, but other acts were below the 5* standard.
There is are two shopping centres both with supermarkets where you can supply yourself with water- cost of small bottle of water (0.5L) is 2.40EUR while in the supermarket it is about 0.80EUR for 1.5L.

Room Tip: If there is just two of you , junior suite would've been enough . Highly recommend HB
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Magdalena M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leeds, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 29 June 2014

We had a wonderful week at the Gran Tacande earlier this month and would highly recommend this hotel. My daughter and I are coeliacs and require a gluten free diet. We were pleasantly surprised by the choice of gluten free dishes available to us each night at the Restaurant Zurron. Staff were very helpful and always willing to check with kitchen staff if a dish was safe for us to eat. We particularly enjoyed the seafood soup and various rice dishes. Thank you to the lovely chef who was knowledgeable about gluten and served me the best sea food paella I have tasted in many years! It was reassuring to hear that chefs avoid using gluten containing products in their dishes whenever possible and that they are always happy to adapt any particular dish which is not gluten free. Upgrading to half board is definitely worth the money.

Room Tip: We had room 165 on level 1 which overlooked the pool area and had a sea view. Although we paid a li...
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Helen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Gran Tacande Wellness & Relax Costa Adeje

Property: Gran Tacande Wellness & Relax Costa Adeje
Address: Alcalde Walter Paetzmann s/n, 38670 Costa Adeje, Adeje, Tenerife, Spain (Formerly Dream Hotel Gran Tacande)
Phone Number:
Region: Spain > Canary Islands > Tenerife > Adeje > Costa Adeje
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Family Hotel in Costa Adeje
#4 Business Hotel in Costa Adeje
#5 Top resorts Hotel in Costa Adeje
#7 Romantic Hotel in Costa Adeje
#7 Spa Hotel in Costa Adeje
#8 On the Beach Hotel in Costa Adeje
#11 Luxury Hotel in Costa Adeje
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Gran Tacande Wellness & Relax Costa Adeje 5*
Number of rooms: 250
Official Description (provided by the hotel):
The hotel is located in the exclusive Costa Adeje area, beside Playa del Duque, in a glorious setting overlooking the sea with a beautiful view of southern Tenerife and the Island of La Gomera. This magnificent Canary mansion offers a peaceful and intimate atmosphere, splendid gardens and swimming pools for relaxation and enjoyment - the perfect spot for an unforgettable break. The construction is divided in four colonial style blocks: Sansofe, San Sebastian, Malpais and Casa Fuerte. Gran Tacande · Wellness & Relax not only offers magnificent seaviews from its rooms and suites, but also top Canary, national and international cuisine in its exquisite and pleasantly discrete restaurants. Take in the relaxing atmosphere of the “Vitanova Spa” thalassotherapy centre, where you can benefit from the thermal waters and special treatments. ... more   less 
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Also Known As:
Dream Hotel Costa Adeje
Dream Resort Costa Adeje
Gran Tacande Tenerife
Gran Tacande Wellness & Relax Costa Adeje Tenerife

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