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“Good hotel in nice position”

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Guayarmina Princess Hotel
Ranked #35 of 61 Hotels in Costa Adeje
Certificate of Excellence
Reviewed 19 November 2012

Our first impression of this hotel was very good as we were checked in very quickly and were sent to our room on the 3rd floor. However, when we got out of the lift there were mats and buckets everywhere soaking up the rain water which had leaked in. We had a side sea view and found the room to be very comforable with plenty of space. No complaints at all about the room. We then set off to find the dining room which was more easily said than done. We tried the stairs and got nowhere so we ended up re-tracing our steps and used the lift. It wasn't until 3 days later that we realised that the reception, dining room and pool were above us even though we were on the 3rd floor so we had to go UP the steps. This wasn't explained to us and we thought all guests should be given a hotel plan on arrival.. The pools were fine but the the price you pay for having sun beds to accommodate all the guests is lack of space between them. The sun umbrellas were fixed in position so you could not move them around with the sun. Also the tiled areas around the pool were extremely slippery so you needed to wear shoes at all times. The food was very much the same at all meals but there was plenty of variety so you could have something different. At busy times there were long queues to enter the dining room but, saying that, you didn't have to wait longer than 10 mins and the staff were always very friendly and helpful. The dining room staff worked extremely hard and always had a smile on their faces.
We didn't stay in for the evening entertainment so cannot comment on that. We found a couple of local bars with live music and tended to visit them on an evening expecially as a large beer was only 1Euro!
We weren't keen on Costa Adeje. We expected it to be much more upmarket than it was. The hotel was situated right on the front and if you walked towards La Caleta then it was fine. This area is being modernised and we enjoyed walking in this direction. If you like shopping then there are a couple of new and modern shopping centres just 10 mins. walk away. However, we found the area in front of the hotel and in the direction of Los Cristianos to be very run down and populated by derelict shops. We also didn't like being accosted by people standing outside cafes touting for custom. Costa Adeje is not somewhere we would visit again.

  • Stayed: November 2012, travelled as a couple
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1  Thank yorksramblingrose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 19 November 2012

Stayed here on 2 nd of October for 10 nights when we arrived it was late ish around 9/ 9.30 pm check in was quick I was first of the coach though as there were quite a lot of people getting off ? Obviously we couldn't get a late tea but wasn't,t really bothered anyhow? Got to our room it was fine and a pull out bed for our 4yr old it didn't really take much making up and our bed was big obviously 2pushed together which is allways tipi lie for Europe I guess?.. Breakfast in the morning was good very big dining room luckily I took variety packs for our boy as its good job as the cereal is allways rubbish surprised there is no bran either so I would take my own next time to? Hot breakfast is ok nothing to shout about though they certainly need a couple more toasting machines considering how busy the hotel was , a couple of pop up toasters is certainly needed? . The hotel certainly got busier as we were there and the group we were in there was 5 of us and we were allways shoved in the corners of the dining room which started to pee us off felt like we were sat in the naughty corner?
the pool was nice at the hotel and plenty of sunbeds but really surprised at how how busy it was ? And considering size of the hotel ,thought there might have been a nice jacuzzi ? Not that many children about either I mean it wasn't in school holidays but you get people just reading and stuff and older people don't like the sound of kids but I not bothered as we paid for our holiday to ? So if they don't like it they should go to an adults hotel ?
After stopping in our hotel a couple of days I realised I went up to our room after tea for a bag e.t.c and shut door when coming out and realised the door wasn't locking ? So I was like o.m.g so I went straight down to reception to report this they had someone come and check door out and change battery in lock but this wasn't the problem ? So took a bit longer but I just couldn't believe we had been out prior this without door being locked ? Just glad nothing major had happened or else there would have been uproar so anyone stopping please check your doors when you go out of room. The hotel is in a good location and would probably stop there again but food wasn't that brilliant the meat was good but choice for children absolutely rubbish ? Pizza was on every night but that is not really good ? I had to ask a few times for them to make some plain pasta for our boy ? He had to have McDonald,s a few times while we were away luckily it was only down the road ? Entairtainment wasn't that good either really but we are not ones just for sitting about hotel anyhow like to have a walk atnight and a nosy round other places ,& go to a few different bars? Views were good from the room to but I think the way the hotel is designed a lot of them have views so that's allways a bonus. If you are considering any water parks we did Siam and aqua land more to do ata aqualand for little uns you just have to be very aware of cracks on the floor needs a good look at everywhere our boy fell and banged his back and a girl had stubbed her toe walking up to a water slide so be aware. We also went to jungle park which our 4yr old loved it was pretty quite to . So would recommend if you haven't been but wouldn't,t go again ? So a good hotel in all just a few minor changes needed.

  • Stayed: October 2012, travelled with family
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1  Thank linzi c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 November 2012

We had stayed at this hotel in august 2011 and enjoyed it. so decided on a return visit.bad decision. The room we were given on the fourth floor was so noise y from the hotel next doors a/c we could not sleep so we moved rooms to the third floor , a much better room ,but when it rained the window leaked very badly and large wet patches appeared on the wall.No tea making facilities in room, fridge hire very expensive 4 euros a day as was the internet which you could not get in your room even when you paid 6 euros a day for it,
For the first week we had a couple of days of rain which i realize is unusual but surely a platinum hotel should not leak like a sieve there were drips every where witch the staff put little mats everywhere to soak up the water which looked dreadful and made the floors lethal.
The food was terrible very poor quality produce frozen fish .cheap cuts of meat and anything that had the title seafood on it was full of chopped crab sticks . At breakfast they always had a large variety of pastries such a shame they were stale and soggy obviously baked the day before. The worst night has to be the south american night the staff dressed up and here were dancers and a south american singer, shame they forgot to tell the kitchen the food was the worst we had over the two weeks somebody tipped a tin of beans into some mince and called it chili co carnies oh and chopped some jalapeno peppers in a bowl .Really felt perhaps the entertainment had been paid for out of the kitchen budget, And to cap it all you had queue for at least 10 minutes to get into the dinning room But.I have to say the staff were always very friendly and helpful and worked very hard,
But i think the very worst thing a bout this hotel is the on going battle they seem to have with cockroaches saw several large ones around the pool area and then was witness to guests on two separate occasions complaining that they had found cockroaches in there rooms one gentleman took the offending insect to reception and by the way it was dealt with it seemed like a regular occurrence?. Come on Thompson are these really the standards of a platinum hotel I don't think so. I haven't had these kind of problems when staying in hotels in Africa and Asia and these are considered third world countries

Room Tip: lower floors have less noise from a/c
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  • Stayed: November 2012, travelled as a couple
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2  Thank lizent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 November 2012

Me and my boyfriend came here in summer (june 2012) and it was amazing!
Staff were very friendly and took your bags up to the room for you.
The rooms were clean,modern and spacious! Very simple decoration which was great no tacky curtains and bed sheets!
The bathroom was small but had everything you need and was clean so no complaints there!
The pool area was large and had lots of sun beds so you didnt need to run down at 6am to put your towel down! The pool was freezing tho but doesnt really matter when the weather is so beautiful!
The reception was beautiful very clean and all marble, the seating areas and the entertainment areas were also very nice and simple!
Great selection of food, we were never the first ones down and we never had to queue, we had nice meals every night but the drinks were hugely over priced.
The cocktails and drinks at the bar were also very over priced so we drank wine which was alot cheaper but was still not bad! The cocktails were yummy tho!
At the end of it we had an amazing trip and would definitely stay again!

  • Stayed: December 2011, travelled as a couple
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Thank Alice B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 November 2012

We have just come back from a week at this hotel. Spotlessley clean, good bedrooms, friendly staff , good pools, hundreds of sun beds available and lots going on. Such a shame that the food, all buffet style was "very sameish", you knew more or less every night what would be available. The only different item every night was the roast meat carved by a chef. This hotel is big, 500+ rooms and it shows at meal times, the dining room is very busy, more like an airport departure lounge., Such a shame. We won't return I'm afraid.
Tim Carter

  • Stayed: November 2012, travelled as a couple
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Thank Timbo3765
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 November 2012

We stayed here for 4 days in November following a Canary Island Cruise. On the whole the hotel is lovely. Clean, comfortable, and the outside area's are stunning. The food was quite good, plenty of choice - no complaints here.
The slight downside for us was that our room was on the left hand side facing out to sea in the main block and right next to all these rooms is the plant room of the hotel next door which throws out an enormous amount of noise (the constant noise of huge fans from the cooling system). This meant we couldn't leave our patio door open and sitting on the balcony was hardly peaceful. There needs to be some kind of barrier to block the noise. Also, the semi-covered area between the hotel and the pool area is where all the smokers sit so you have to walk through the blue fug to get to the pool (alternatively you'd have to nip through the bar to get to the pool). If neither of those things would bother you then you'll absolutely love this hotel.

Room Tip: Avoid the left hand side of the hotel !!
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  • Stayed: November 2012, travelled as a couple
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1  Thank cgregs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 November 2012

Spent a week there in early November.Cant fault the hotel, very clean, good food, pleasant staff,
nice room with sea view (3012). Our only problems we came across were the restaurant can get very busy at peak times (avoid these and theres no queues), drinks are pricey,same drinks in
bars 50 m away half the cost. During HAPPY HOUR I got the feeling some of the bar staff were
on a go slow so dont leave it late for cheaper drinks. Some of the lower floor rooms next to the promenade may have problems with people passing by but never heard of any. Have stayed at
the Adeje Gran ,the Bahia next door, found this hotel better and would certainly go back.

Room Tip: Heard that room 4001 had great sea views ,spotless ,quiet ,what more could you want.
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  • Stayed: November 2012, travelled as a couple
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Thank WEAF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Guayarmina Princess Hotel

Address: C/ Londres 1, 38670 Costa Adeje, Adeje, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Adeje > Costa Adeje
Amenities:
Bar / Lounge Beach Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#23 Family Hotel in Costa Adeje
#24 On the Beach Hotel in Costa Adeje
#27 Romantic Hotel in Costa Adeje
#28 Luxury Hotel in Costa Adeje
Price Range: £94 - £286 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Guayarmina Princess Hotel 4*
Number of rooms: 513
Official Description (provided by the hotel):
The hotel in Costa Adeje features an extraordinary architecture. The Guayarmina Princess with its gigantic pillars is located directly at the boardwalk of Fanabe beach. Most of the balconies look out over the the beach, the sea or Costa Adeje; the popular resort in the south of Tenerife. The large outdoor pool with its turquoise waters and several beach entries is surrounded by various areas for sunbathing. One sun terrace is for adults only. Daily pool and sport activities are organized by the entertainment team and include aerobics, water aerobics, archery, darts and boules. Furthermore the hotel provides table tennis, multi-use court, billiard and squash court. For the little guests there’s a mini-club, mini-disco, children’s pool and a children's playground. The main restaurant Guayarmina with live-cooking offers buffet-style breakfast, lunch and dinner. Furthermore the Guayarmina Princess provides an A-la-carte-Restaurant La Palmera (Snacks & and a la carte meals) as well as 4 bars. The terraces of the Mojito Bar and Sunset Bar with their stylish, bright white furniture boast stunning sea views. ... more   less 
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Also Known As:
Guayarmina Princess Costa Adeje
Guayarmina Princess Tenerife
Guayarmina Princess Hotel Tenerife
Hotel Guayarmina Princess Tenerife
Guayarmina Hotel Tenerife
Guayarmina Princess Hotel Costa Adeje, Tenerife

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