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Royal Sunset Beach Club by Diamond Resorts
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Reviews (624)
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379 - 384 of 624 reviews
Reviewed 31 January 2014 via mobile

Love this place, can't fault it . Apartments fab, spotless and all updated recently. Been here every year since 2009 and look so forward to coming every Christmas & new year. Staff fantastic, thanks ruth and entertainment staff Claire & Alex

  • Stayed: December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank LisaMonG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
diamondresorts, Manager at Royal Sunset Beach Club by Diamond Resorts, responded to this reviewResponded 3 February 2014

Thank you for your lovely comments.
We are thrilled to read that you enjoy visiting us time after time and we hope this continues.
It is great for us to read that you were fully satisfied with all aspects of your stay.
We will look forward to seeing you again soon!
Anne Bennett
Resort Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 January 2014

We go to Tenerife the first 2 weeks in January every year for winter sun and normally stay in a hotel in adeje. We decided to buy a timeshare at the royal sunset beach club as it had the location we desired. On arrival,however, we were advised by the staff that we were not expected as the previous owner had apparently banked week 1 with r.c.i.
Rather than turn this into a crisis the lady said that her priority was to find us an apartment despite almost being fully occupied. This she did and housed us in apartment 133 which was nice but because of a tree in front did not get any sun at anytime of the day. Nevertheless we were grateful for somewhere to sleep. Next day we asked if they could find us an upper apartment, facing the pool and which would get some sunshine. This they were able to do at the end of the first week and we moved to apartment 216 which gave us everything we come to Tenerife for at that time of the year.
To review the resort after one visit is relatively easy. The staff and I mean everyone were superb from start to finish. So pleasant and helpful.
It is a very busy resort and yet the place was kept spotless and if you prefer the quieter adeje/fanabe location then you cannot do much better than the royal sunset beach club.
Looking forward to next year already.

Room Tip: Rooms numbered 215 - 239 would be a good choice upper floor overlooking the pool area.
  • Stayed: January 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Bill H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
diamondresorts, Manager at Royal Sunset Beach Club by Diamond Resorts, responded to this reviewResponded 4 February 2014

Delivering excellent customer care is paramount to us and we are delighted to learn that you were not disappointed. We will pass your compliments to the team - thank you. Please come back soon!

Anne Bennett
Resort Manager

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Reviewed 26 January 2014

Me and my family went to this hotel over 9 times and the service was brilliant would always go back and the kids club is amazing the names are Claire and Alex I have already booked up to go 5 times this year and I will go there to the day I die it is so good and is only a two minute walk to the beach and there is a restruant across from it called the haiwain there is a magician if you get a taxi from the hotel to the safari centre and the back end of there is a row of pubs and in the middle there is a pub called the hole in the wall and not to mechine the water parks called Siam park and aqua land and is so cheap

Stayed: January 2014, travelled with family
Thank Michael M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
diamondresorts, Manager at Royal Sunset Beach Club by Diamond Resorts, responded to this reviewResponded 30 January 2014

Thank you for your lovely comments, we are thrilled that you choose to visit our resort time after time.
It is great for us to read that you enjoy the resorts facilities and our team members are able to provide you with a good level of customer services.
We are glad that you have taken full advantage of the local area and the activities there is to do.
We will look forward to seeing you again soon.
Anne Bennett
Resort Manager

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Reviewed 17 January 2014

By far the best hotel we've stayed in. The whole place is spotless, and rooms fully equipped with everything you could ever need. Very clean, spacious, fully equipped, overall brilliant. Supermarket next door, restaurants and bars and beach 2 mins away.The only thing we would say is we were by far the youngest, majority were oaps.

  • Stayed: January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
5  Thank SarahnAdam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
diamondresorts, Manager at Royal Sunset Beach Club by Diamond Resorts, responded to this reviewResponded 21 January 2014

Thank you for your email. We pride ourselves on being welcoming towards all guests and we are glad to read that you found our resort well maintained and the apartments suitably equipped and spacious. We hope to be of service to you again in the future!

Anne Bennett
Resort Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 January 2014

Stayed here for the fifth time, from 3rd to 10th Jan.. The resort is maintained to an excellent standard, the rooms are always very clean, like the private rooftop terrace. There are always ample bed-chairs, with very comfy cushions, and the pool is heated, which you need in January. Special mention for Claire, who looked after our daughter in the kids club.
The only negative comment to make, was the constant loud talking and arguing we could hear from the taxi drivers outside, all through the night..
The location is excellent, only a short walk from the beach, and many restaurants and bars. We also walk around the corner to the left when reaching the beach, to go to the small beach in front of la piñta. There is also a good restaurant here called ' Odissea', and one that does a full breakfast including juice and coffee for only €2.90, called intercontinental..

Stayed: January 2014, travelled with family
2  Thank Louise P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
diamondresorts, Manager at Royal Sunset Beach Club by Diamond Resorts, responded to this reviewResponded 21 January 2014

We are delighted to read that you do not hesitate to come back to us year after year - thank you very much for your kind comments. We hope to see you again soon!

Anne Bennett
Resort Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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