Just back from a weeks stay at this hotel which has both positive and negative points. Negative points - On arriving we were allocated a room 3 floors below street level. We went back to reception to complain and were told that was all they had left and I had to laugh at the receptionist when she commented, ' I think you can see a little of the sea around the bend' ! . Even although we had paid extra for a 'Sea View' and this was clearly marked on our booking form they allocated us to this dungeon of a room. When we asked to speak to the Manager we were told that wasn't allowed, when we asked for his name so we could contact him we were told this wasn't allowed. My partner threatened to sleep in the foyer and I had to persuade him to leave it till the next morning when we would move hotels. However the receptionist then told us that we could be moved to level 7 with sea view but we would have to wait 3 days. The dungeon of a room below street level was cold due to lack of sunlight, large over hanging trees shaded the windows and as a result it was freezing , dull and dreary. The balcony faced a graffiti filled wall onto a pathway with a wrought iron fence and my 'sea view' was a work yard with machinery. Worse to come was when we opened the bedroom curtain, it faced directly onto the corridors so there was no opportunity of leaving the curtains open for daylight to get in through the small opening above. People walking back and forth to their rooms was pretty disturbing at night but it wasnt their fault I suspect others thought the same about us !
To be honest I couldnt have stayed another day in that room, it was depressing and having a real affect on our moods. However on the 3rd day we were moved and the room was fine, the view was lovely. In terms of the food it was simply dreadful, cold and unappetising. We ate once in it and we wouldnt eat there again, we ate out the rest of the time. We paid for all inclusive and took the wrist band off on the 2nd day as we knew by then we could not eat what was on offer. Paying for padded sun loungers may not seem much at 1:50 per person per day but over a longer period this would prove costly as would paying for the standard TV stations. Positive points - the staff were really nice and helpful, the rooms were cleaned almost every day with fresh bed linen and towels almost everyday. The 'Sea View' rooms have a lovely view and worth paying the extra to have one. Its very central without being too noisy.
All in all it is a low budget hotel and you do only get what you pay for but in this case we didnt get what we paid for - a sea view -instead we stayed half the time in a dungeon. Having said that it is an ok base for a holiday, its central and clean but its only ok as long as you get a room above street level and dont eat the food !
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- Also Known As:
- Hotel De Adeje Beach
- De Adeje Beach Costa
- Hotel Villa De Adeje Beach Costa Adeje, Tenerife