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“Great view”

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PortoBello Boutique Hotel
Ranked #17 of 82 Hotels in Mykonos Town
Certificate of Excellence
New York City, New York
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Great view”
Reviewed 12 August 2014

Great service, modern rooms, good breakfast as well as advice from staff. Is on the main road so although it is on outer part of town, if you are lucky or smart enough to get a taxi you will not have to lug your belongings far.

Paranga beach is excellent!

  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank manOFmanhattan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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309 reviews from our community

Traveller rating
    251
    47
    8
    2
    1
See reviews for
32
164
19
2
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (64)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Washington DC, District of Columbia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 10 August 2014

This is a review of our 3-night stay at the Portobello. While the hotel was adequate, we would not stay here again nor would we recommend it to others.

The hotel’s pre-check-in email suggests that while taxis are scarce, it is possible to find one. Being our first time in Mykonos, we were unaware that we would waste hours upon arrival trying to find a taxi for the short drive to the hotel. The Portobello should have been much clearer in its pre-check-in email urging guests to use its shuttle instead. Originally we were dissuaded from using the shuttle due to its high cost (20 euros per room for a one-way- trip) but unfortunately, one must submit to the scam or else walk 4km uphill next to high-speed traffic.

While most of the staff were very friendly and helpful in suggesting local restaurants and nightlife, our overall impression of the hotel was tainted by one receptionist’s consistently negative attitude. For reference, she is a woman with short-cropped blond hair who we suggest avoiding at all costs.

First, after we remarked that it took 2 hours to get a taxi, this receptionist did not seem to care; in fact, she became combative and blamed us for not obeying the hotel’s email to book its overpriced shuttle.

Next, after we were in our room for all of 5 minutes and saw that a window would not close properly, the same woman arrived to our room — clearly irritated that we had dared to ask for help — and blamed us for breaking the window. I believe her exact words were, “It’s not broken, it’s just not working properly.” Huh?? Thankfully, the issue was fixed the next morning.

The hotel also seems to have questionable relationships with tourist companies in Mykonos. The receptionist offered to book an ATV rental for us (a must if you want to explore the island), and then arranged a sketchy guy, from a company called George’s, who tried to scam us. He said that the hotel had promised that we would pay a particular rate which we had not agreed to (nor even heard about).

As for the hotel’s amenities and decor: very nicely appointed overall, and in line with the high nightly rate. Nice rainforest shower in the bathroom and beautiful outdoor common area and cafe overlooking the the town and sea. Great for watching the sunset. Our room was small but adequate for our needs. Unfortunately the bed was uncomfortable. The mattress was hard and the sheets had a weird, indescribably off-putting texture. Free WiFi was promised for every room but usually did not work (or was very slow when it did) even though our room was on the first floor next to the lobby.

  • Stayed August 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
5 Thank Scott M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 9 August 2014

Excellent stay, the hotel is really recent and the service was great. Room is clean and the reception was really nice. Ideally located in Mykonos, you can access by foot (5 min walk) to the shops and restaurants in the center. They have a parking to park the car in the hotel, and a luggage valet is helping you with the luggages. Really nice view from the restaurant (place where you take the breakfast), especially at sunset.
They also help me the rent a car which pick me at the airport and drop me at the port. This was perfect.

  • Stayed July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
Thank Ade15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Istanbul, Turkey
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 7 August 2014

Hotel is located very high with great views of Mykonos. Especially sunset is really stunning at this hotel. You can easily reach the shopping areas and restaurants by walking in 5 minutes.Rooms are very clean and functional. However beds aren't comfortable and narrow. Breakfast is nice .I want to say " Thank you so much " to Mrs.Eva because she was very nice and helpful , she was like a shining star in this hotel for trying to make everybody feel comfortable and has very helpful recommendations for beaches , restaurants and kids activities. But Mrs.Anna at reception isn't nice and she screamed to my young boy when he was asking something. This kind of persons shouldn't be at hotel jobs where is kindness and being helpful very important in today's high competitions hotel's industry. Other than this bad experience with Anna , everything was nice with this boutique hotel .

  • Stayed June 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
1 Thank Sunwatcher3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 August 2014

My husband and I stayed at this boutique hotel while in Mykonos during the month of June and we absolutely loved our two story suite with access to the pool which was shared with another suite so had wonderful privacy. The view was beautiful and the hotel staff was very pleasant and responsive to all of our needs. The breakfast was very nice each day with a stunning view over the town. It particularly looked beautiful at dusk. Easy access to the town. On foot it can be challenging as there are many steps to climb down and then back up at the end of the day.

  • Stayed June 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Review collected in partnership with this hotel

Helpful?
Thank margaret c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 26 July 2014

I loved this hotel! It was absolutely spotless & in a perfect location. The rooms were very clean and updated. The staff was so so nice & helpful. Each day they provided directions and excellent recommendations for us. At sunset, the hotel provides the most magnificent views above Myknonos town of the sunset. While the hotel does have hairdryers in each room, they are very weak so if this is something someone cares about, bring your own. Also it was my impression that the hotel has a pool but the pool is part of a private villa. Other than that - it was absolutely perfect & I'd highly recommend it for others!

  • Stayed July 2014, travelled with friends
    • Value
    • Location
    • Service
Helpful?
1 Thank Michellenyc8b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helsinki, Finland
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 25 July 2014

This hotel has everything going for it. The views are breathtaking, the decor is in tune with the surroundings, the rooms are comfortable. the property is well maintained, breakfasts are hearty, staff is friendly, location is convenient, prices are reasonable. Highly recommended, stay here if you can.

  • Stayed April 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Bhavna0802
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about PortoBello Boutique Hotel

Property: PortoBello Boutique Hotel
Address: Kaminaki, Mykonos Town 846 00, Greece
Region: Greece > South Aegean > Cyclades > Mykonos > Mykonos Town
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites
Hotel Style:
#8 Romantic Hotel in Mykonos Town
#10 Family Hotel in Mykonos Town
Price Range (Based on Average Rates): ££
Hotel Class:3 star — PortoBello Boutique Hotel 3*
Number of rooms: 17
Official Description (provided by the hotel):
Resting on Mykonos sunset point, only 3 minute walking distance from the Old Port and 10-20 minute drive from all the beautiful beaches on the island, stands the Portobello Boutique Hotel facing breathtaking, romantic sunsets over the Aegean Sea. A particularly intimate hotel with a unique atmosphere, offering you every pampering opportunity, the Portobello will turn your vacation into a special event that will be remembered for years to come.The hotel offers free WiFi in all the public areas and in the rooms and also free parking(limited space). ... more   less 
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Also Known As:
PortoBello Boutique Hotel Mykonos, Greece

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