I wanted to write my experience of my stay in this hotel in order to prevent others from being victims.
Vasilaras hotel is really beautiful - as the most of the hotels-apartments in Agistri. (The competition is really hard). Unfortunatelly we have to deal with a chain of problems, some of them big and others smaller.
First of all, although the owner (Maria) of the hotel had ensured us (via e-mail) that the room will have sea view, the view was not like that. The room was on the back of the building and its view was another house.
The second one was that the bed was full of ants. When we informed the owner, she just sent a man to change the sheets and spray. (They didn't even tell us an apology or ask if we would like to change room!!!).
Unnecessary to mention that we stayed there for three days and nobody changed the towels!!!Hotel's restaurant (tavern) is very expensive relatively to the other restaurants.The pool is small but good enough if you have children.
The motions are contradictory. Although the stuff tried to serve us, the way was wrong on the majority of the cases. My opinion is that the problem is the management. The lady that manages the hotel is alone and the rooms are so many. She has many responsibilities and she can't go through.
A good proof of the above is that after receiving her mail where she confirmed the availability I wrote back in order to proceed with the reservation. I never got an answer so, after some days I wrote again and then she called giving me a back account. On the telephone I asked her to let me know whether she received the money. I payed the first night and wrote her again, but still I got no answer. One day before the trip I had to call her again and she said yes, sure, it's no problem, don't worry about the money. I understand she is a very cool and relaxed person but one wants to be sure everything is in order before they go on holiday.
- Official Description (provided by the hotel):
- The Vasilaras Hotel, just 30m from the port of Skala, on Agistri island, has 24 rooms fully equipped with AC, kitchen facilities and TV. With stunning sea views across the sea or over the hotel's gardens, the rooms are decorated in a traditional luxury style with a modern twist. ... more less
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- Also Known As:
- Vasilaras Hotel Agistri
- Vasilaras Hotel Greece/Angistri