. What can I say, this is a fantastic hotel having a real wow factor. Not only that but when we stayed (myself, husband and 2 children) my young son had a fall and needed hospital attention. The staff were amazing Turgay was immediately to hand contacting the doctor organising a taxi and we were whisked off to hospital.
I was never left alone for a second,the hotel doctor,Ugur, and nurse Semra were out of this world explaining everything that was happening at all times, such kind and understanding people. This was a very upsetting and stressful time but I can honestly say these people made everything go smoothly and dealt with all the little details.
I felt I needed to write this review because as a mother I always worry about accidents etc when travelling with children abroad but my goodness if you were unfortunate enough to need medical attention this hotel has the most professional, understanding and thoughtful people ready to leap into action.
I will return to this hotel I can't rate it highly enough. Lovely grounds, rooms beautifully carpeted modern mini bar restocked daily along with quality toiletries in bathroom all Crabtree and Evelyn La source. Nice touch.
All bars and restaurants don't feel all inclusive not a plastic cup/beaker in sight. Excellent food throughout.
The service in this hotel goes above and beyond. I have often been asked/ ask in the work/ training environment "Can you think of a time when you've had an exceptionally memorable service" Without a shadow of a doubt it was here in this hotel.
I was so blown away by the hotel and staff I contacted llke guest relations manager and when I returned to Turkey he arranged for me to personally thank Semra, Ugur and Turgay for everything.
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- Also Known As:
- Hilton Dalaman Hotel Sarigerme
- Hilton Dalaman Resort And Spa
- Hilton Dalaman Sarigerme Resort & Spa Turkey