This has the potential to be an amazing hotel. Everything that you really need is in place but the hotel is let down by a small number of things.
Firstly the standard of guests is really strange. There were a minority of yobs who seemed to think that they and their children own the hotel and can do anything they want. To see the 2 main pools closed because a child used the pool as a bathroom is not ok. And this happened on more than one occasion on our stay. The same guests are rude to the staff and generally behave as obnoxiously as possible. They really take away from the atmosphere of the hotel.
Secondly the things the hotel could improve on: the biggest let down was the room cleaning. Our room was very rarely cleaned because they called at the exact time that we went up for a nap before dinner. Cleaning a room in a hotel at 4pm is not really okay in my opinion. Also the hotel really need to sort out the staff in the Spa. We enjoyed a lovely treatment here and came out to be told we needed x,y and z done during our stay. We politely declined and left it at that, but the relaxed feeling had definitely been ruined. Then every day they approach you around the pools pushing treatments on you. My problem is I expect that at the market or in the town but not when I'm relaxing at the pool. These seem like small gripes but they really take away from the experience of the hotel.
The good parts though far outweigh the bad. The staff are lovely, be it the Turkish staff or the kids club staff. Josh from the kids club was great with my eldest and she was sad to have to say good bye! The food was a little up and down but all in all was a good standard and selection buffet. If you want a relaxing ffamily holiday with plenty to do this is for you.
- Also Known As:
- Holiday Village Turkey Sarigerme Hotel Sarigerme
- Holiday Village Turkey Hotel Sarigerme
- Sarigerme Holiday Village Turkey