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“You will never find anywhere perfect.”

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Ambar Beach Resort & Spa
Ranked #31 of 74 Hotels in Jandia Peninsula
Kent
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“You will never find anywhere perfect.”
Reviewed 11 January 2013

Let me start out by saying that you will never find anything perfect. Never. Also, bearing in mind that most people only write reviews to make complaints about things, I am trying to be as balanced as I can. I stayed here between 19th December 2012 and 3rd January 2013, in a party of 6 (5 adults and one child)

The location is in the quiet area of the island as far as the English population is concerned. Most here are German or Italian which isn't a problem as they are generally very friendly but you always get one idiot - so its no different from the English really. We even had an England vs Germany football match on the roof that ended 8-8 - which was one of the best laughs I can say I have had on holiday.

The hotel is kept very clean and tidy, as is the pool area. There are people that reserve sunbeds with their towels but to be fair it was mostly the English doing this, but there were always plenty of sunbeds about, and once someone found one, you generally got to keep it for the holiday without any problems.

The bars all ave a great selection of drinks, although you can occasionally end up with the wrong one. But when you only have 2 bar tenders serving for 200+ people, that will happen as they were constantly rushed off their feet. Those two were not just serving, but also had to do the cleaning up, collect the glasses, wash them up, etc so sometimes there were few glasses about and only one person serving while the other went and got them. Some nights there was only one person on and the manager had to some down and work.

The restaurant was good, but nothing spectacular. The hot food was rarely hot though - chips and potatoes were sometimes raw in fact, but that depends on how lucky you are to what time the food it put out. I was always at breakfast when it opened at 7.00am, and the food was always very hot then. My only issue was that neither the eggs or pancakes had been done by then. Lunches and dinner were the same, the hot foot was often cold, but it never really affected me too much. There was always plenty of meat, pasta and rice available at all meals. The only downside was the constantly cold chips, and lock of cold meat (ham, etc) to make a roll with in the evening. The gala meals were very good though.

Also, there were never enough tables. We were told by the manager to go to reception and reserve ours as we needed one for 6 people, which they did after te 4th day, and we had it for the entire stay. But many people were being told off for sitting in a closed area, even though there were no tables available. On the second day, a waitress cam up to my dad and just picked his plate up while he was eating. It was disgraceful. You couldn't complain as none of the staff there spoke English. On the 30th, there were queues out the door for people wanting to get in but couldn't, even though a third of the tables were empty - but the hotel staff wanted to save on cleaning them. After a while people just went in and sat at them, but the staff got very upset with them. This needs to be sorted. Also on the gala nights when tables were supposed to be reserved, many people just sat down as what ever table they wanted, and refused to move. The hotel just let them get away with it.

The entertainment staff were a mixed bag. There was one German girl who was friendly and brilliant, an Italian girl who was much the same, but the Spanish guy who I think run things was terrible. One night (New Years Eve) they had a competition on stage, and it was only the English who would go up, but this guy wanted to do the hosting and he was the only one who couldn't speak English. He also spent most days going round the hotel doing things he thought were funny, but he was just stupid. Maybe its just my sense of humour that didn't work with him. The entertainment in the evening wasn't up to much, but when you only have 3 people, and no funding, there is not a lot you can do. 3 of the 14 nights we stayed were audience participation nights (four if you count new years eve). The reception staff were great, very helpful and happy to sort out any problems quickly.

We never went down to the beach so I can't talk about that. We were here two years ago, and it was a dangerous walk and I slipped on the gravel and ended up with a big cut all the way up my leg. From what I have heard it has not changed much.

The rooms are basic, but that's the same with everywhere you go. The pillows were terrible though, and I ended up getting the blanket for the wardrobe and using that as a pillow. The tv could only get CNN in English and that didn't work for a week. Eurosport is also in English, but that have dubbed German talking over the top. It didn't bother me as I never watched it, but the older people in our group found it hard to catch up on the news back home. I found it easier just to you by phones internet to read the news.

There is an indoor swimming pool which is nice to use, but if your English, you can't play ball games as it's a relaxation area. The management (well the cleaner really) told us off, but didn't seem to mind letting the Spanish doing them same thing. There are sauna's and steam rooms, but despite the signs, many people still used these naked. Not too much of an issue, but they would walk around the whole swimming pool area like it too. The outdoor pools were ruddy freezing, but that didn't stop some people using them at 6.00am every morning. brrr....

As for being in the middle of no-where, there is a town (Mable Jable) a short bus ride away (cost 1.4 euro's each way). There is nothing in walking distance, but in this day and age, you can check this before you book, and if you haven't - then that's your problem. You can not blame that on the hotel.

Would I stay again? It depends. If we could get into an Iberostar which Thomas Cook seem to have stopped offering in the UK, then no. But if none of them were available, then yes I probably would. If they could make to food warmer, and spend a little more on the entertainment budget, they would have a cracking resort on their hands, but for me, it still needs a little work to make it a must-go place.

Room Tip: Try to get a room number starting with 6. These are closest to the hotel and pool area, and don'...
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  • Stayed December 2012, travelled with family
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5 Thank AlmostFamous24
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  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Japanese first
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English first
Buckley, United Kingdom
Level Contributor
27 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 30 December 2012

Just got back, visited from the 19th - 29th December.

Hotel itself is very clean, and well presented - some areas are tired looking and could do with a new lick of paint, especially in the rooms.

Check in was very easy, staff were able to speak English and able to answer any questions I had.

Despite what people say, the food was to a good standard. Always plenty of meat, rice, pasta, salad and puddings available. If you like your food hot, there is also a microwave to use if you wish.

Rooms I found very basic, I was in 6111 which had a partial view of the sea but had a pretty little garden too. I actually realised it was in the best location because I didn't have to walk very far to get to the pools etc! So ideally that's where you want to be.

The beach gate is at the bottom of all the rooms, the walk was not bad at all, I made it back up within 10 minutes and am about average fitness. *if you ask at reception for a picnic, they will make one up for you. They give you one slip to take to the restaurant, when you hand it in they give you the picnic, then another slip to give in at the shop, this is for a bottle of water* granted the picnic is a sandwich and two pieces of fruit but it's handy to know. You may also wish to consider making your own sandwich from the food available at lunch and taking that down too? I did :)

Breakfast was 8-10, lunch 1-2:30, snack bar (served burgers, chips, cakes etc) 4-5 and dinner 7-9:30.

Bar was brilliant, all inclusive cocktails were good although there were others which you could buy - reasonably priced, all around 2euros.

Despite what anyone says on here, I had absolutely no problems with any other guests who were there. There was a vibrant mixture of German, Italian and Spanish, quite frankly it was lovely to see. I and other guests had such a giggle trying to guess what other people were talking about at times! Everybody was friendly and even guests I hadn't spoke too would show a smile say hello as they were passing, such a great atmosphere.

The transfer was around an hour and it was away from the more 'common' side of the island. Generally speaking, everybody at the hotel was, well, normal! No drunken tom foolery and the few children which were there were well behaved and quiet.

My only issue was that I did sometimes have trouble ordering drinks with the staff, it may be a good idea to look up in Spanish what you drink and being prepared to ask for it when you get there, just incase! I also found that despite the staff being helpful when asked, there was no pro active attempt to go above and beyond, which is something I'd expect from a 4*. This along with the sometimes tired looking decor were the only things which let the place down for me.

Other than that it's a little gem. A few of the families and couples I got to know during my time had actually visited before, some more than 3 times - that in itself speaks volumes if you ask me.

I did travel solo (female) but felt very safe during my entire stay.

Despite the downfalls I would stay here again, as mentioned, it is a little gem of the Island and that beach...well....wow!

  • Stayed December 2012, travelled solo
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Helpful?
6 Thank bumblebee89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madrid, Spain
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 25 December 2012

very bad hotel service and localization. the people working in hotel are not sympatic. the food is very bad and the kitchen note cleaning all days. very bad :S. I don t understand why the hotel have 4 star wheb can 2 star. and the buffet closed anytime

  • Stayed July 2012, travelled with friends
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Helpful?
4 Thank jose a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Jandia Peninsula hotels

Hamburg, Germany
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 5 December 2012

The buildings are nice and clean. The animation program and food are lacking in variety.
After 4 days we got bored of the (typical spanish - oily, salty, fishy and beefy) buffet. Doesn't matter how pretty the complex may seem, the location is one of the worst. Without a rented car, you'll have to pay a lot for transport or just hang around, serve time.
Unfortunately there aren't any interesting places around, which you might be able to reach within walking distance. (Without sweating like a horse and getting sunburned.)
The best part about this hotel is the beach nearby. You'll only reach that beach by taking a walk for roughly 10 min (if you're fit). The way up the hill is more strenuous in the heat.

  • Stayed July 2012, travelled with friends
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Helpful?
1 Thank Carolina W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham, United Kingdom
2 reviews
Reviewed 30 November 2012

just got back from ambar beach resort very nice hotel clean staff are very freindly was a bit afraid before i went after reading some of the reviews but no need to worrie it was nothing like what some people have said dont no what they want for there money 10 stars i think the food was great different lunch and dinner everyday although only warm but there is a microwave there if you like your food hot as i do but no hardship my only 2 moans are there are no tea/coffee in your room itsjust nice to get a drink when you 1st wake up but i am a tea bellie and the other moan is the entertainment sorry it was just so rubbish i will go back the staff can not do enough for you 28.11.12

Room Tip: seaview are very good
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  • Stayed November 2012, travelled as a couple
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Helpful?
Thank colin n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bath, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 17 October 2012

It was my first visit to Fuerteventura, as well as the first time I had stayed at an all-inclusive hotel, and on both counts I was very pleased with my choice.

My week at Ambar Beach Hotel was the first of two weeks on the island, the first being in the south and the second in the north. I had specifically chosen the location as I wanted to be close to the beach but away from the busier tourist areas.

On arriving at the airport, I collected my hire car and, not much more than an hour later, I arrived at the hotel. I received a very warm welcome at Reception, checked in, and went to find my room. From Reception, you go down the stairs to the back of the hotel where a path meanders down the slope towards the beach; the accommodation is in blocks on either side of the path. The rooms upstairs have sea views but I was on the ground floor with a garden view.

My room was spacious with twin beds, a sofa, a desk and another small table; there was plenty of wardrobe space. The bathroom had a large basin, toilet, and a bath with a shower as well as a walk-in shower. The room was equipped with a television which could be controlled manually or a remote control could be hired from Reception for 10€ deposit. There was a safe for which a code could be purchased from Reception for 2€ per day. The room had air conditioning, a small fridge, and there was a hairdryer in the bathroom. The ‘garden view’ provided a patio with a table, chairs and a clothes-dryer. The room was immaculate and cleaned on five days out of seven.

On entering the room, the key card is used to activate the electrics. Initially this didn’t work as expected so I reported it to Reception. By the time I’d collected my bag from the car and returned to my room, the engineer was there to fix it and a few minutes later it was working properly. I was impressed with the response and generally found the staff to be very helpful throughout my stay.

Having settled into my room, I headed down the slope and five minutes later I was on the beach. To the right, you can walk to Morro Jable in about an hour; to the left you can walk to the magnificent Risco del Paso beach in about an hour, and beyond that to Costa Calma although I didn’t venture quite that far. Risco del Paso is a vast beach with a huge sand bar and a great view from the cliff-top. I walked there but later found I could drive and park the car right by the beach. The coastline is a mixture of sandy beaches and some rocky patches so some footwear is advisable in places but it’s a pleasant walk in both directions and there are a few places to eat and drink along the way. The beach by the hotel is sandy and there are sunbeds and parasols for hire if you don’t want to venture further. At various points there are toilets, showers and changing cubicles. The walk back up to the hotel requires a bit of effort; for me it was five minutes but only about ten at a more leisurely pace.

Hotel meals are all self-service and there’s a wide selection to suit all tastes. When they’re catering for many hundreds of guests I wasn’t expecting ‘haute cuisine’ but I was more than happy with the range and quality of food on offer. For breakfast there was a selection of cereals, fruit juices, cold meats, hot food and pastries; lunch and dinner comprised a range of salads for starters, about a dozen hot dishes for the main course, and various cakes, jellies, ice creams and fruit for dessert. Drinks included wine, beer and soft drinks on tap as well as hot drinks if required. There was always plenty of food, even towards the end of service, and I didn’t find a problem with the food temperature. My only problem, in fact, was the efficiency of the staff in clearing tables as I sometimes found that when I went for the next course, my table had been cleared and someone else had taken my ‘empty’ table! I could have made it more obvious that the table was occupied but I didn’t mind the occasional change of scenery.

The main bar is next to Reception and has a terrace overlooking the pools with a view towards the sea. I discovered that this was a good place to relax with a glass of wine before dinner, on the assumption that many people would head to dinner first; I went down to dinner later, after the initial rush. The bar provides entertainment later in the evening but I usually preferred to relax elsewhere.

The hotel provides a couple of outdoor pools, one with bubble jets, which were an ideal temperature. They were well-maintained and I saw the water being checked on several occasions. Surrounding the pools are sunbeds where many people seemed to spend their days. There is also an indoor pool, gym, games tables and a small shop but I didn’t make use of these. Internet access is provided via wifi and there are some computers, all of which are subject to extra charge.

Away from the hotel, the nearby town of Morro Jable is worth a visit, and if you have a car then I can recommend a drive to the end of the Jandia peninsula where there’s a lighthouse as well as a rocky coastline to explore. The drive takes about an hour along a dirt road beyond Morro Jable but it’s straightforward if you take it steadily and an ordinary car is sufficient. For the more adventurous, I can also recommend the walk to Pico de la Zarza, the highest point on Fuerteventura at 807m above sea level. Start from Morro Jable and follow the well-marked path to the top. It’s a 10 mile round trip with a typical walk time of about 5 hours, although it took me about an hour less including stops. The view at the top is well worth the effort because you have a magnificent view of the Cofete coastline, as well as a view back to Morro Jable. I set off at about 8am so that I completed the climb up before it got too hot as there’s no shade, whereas people I passed on my way down seemed to be struggling with the heat.

I had heard that the Jandia region is German-oriented but I need not have worried as the hotel staff and others around the town all spoke very good English. Maybe it was the time year but while there were a number of Germans, I felt the majority were Spanish and Italian with a handful of British. Hence, language wasn’t a problem although it does no harm to learn a bit of Spanish!

I very much enjoyed my week and I would definitely return to the area and the Ambar Beach Hotel as I’ve realised there’s a lot more to explore.

Room Tip: Ground floor rooms have garden views although some are next to the path down that meanders between t...
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  • Stayed September 2012, travelled solo
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Helpful?
2 Thank TheTravellingThinker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nottingham, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 October 2012

We arrived at hotel @ 1:30am. Greeted by a very friendly receptionist whom we followed to the dining room for an prepared meal of carrot, ham, cheese, bread roll, fruit etc (very much appreciated). Afterwards clear instructions were given on how to get to our room.

Our room was on ground level and the terraced faced a small garden. Later on we went to reception and hired the room safe. Only 2 euro a day and no deposit required as the safes are electronic, so no key to return. The safes are large. The rooms are airconditioned. You cannot set the air temperature but you can adjust the air flow speed. The large patio door has an sensor on it to turn the aircon off if you open it (so you don't damage the air conditioning).

There are plenty of draws, hangers and cupboard space. The mattresses are hard but we slept ok. There is an bath with shower and seperate shower in each room. The fridge is big enough to hold our drinks in. We had fresh towels every other day and they were shaped into various animals by the maids. The rooms are not cleaned on Sundays (day off). We decided to upgrade to the room above as you get an sea view. There was nothing wrong with the room or view we had though, we just preffered to see the sea every day. There was an extra 10 euro a day charge to upgrade the room (very reasonable).

Pool and beach towels are available with an 10 euro deposit and 1 euro to clean/change the towel. You do not need to reserve a sunbed. There was no mad rush to grab sun beds while we were there. Very easy to get one if you wanted, although we were on the beach every day. Sun beds can be rented for your terrace for 2 euro a day each. There is an table and 2 chairs on the terrace already.

Breakfast is from 8am to 10am. There was plenty of seating inside and a few seats outside on a terrace next to the pool, overlooking an volcano and sea view (will never forget that view). We got to breakfast 8am every day and the seats outside got taken up fairly quickly. Huge variety of breakfasts. Bacon was very thin, looked like bacon but neither smelt or tasted like bacon. No sausages but mini hot dogs instead. Four differently cooked eggs. Waffles with chocolate sauce were very nice. Tried cereal once but did not like taste of milk. Toaster was very slow and hit or miss how dark toast came out as guests vary the toaster settings. Overall breakfast was nice.

Lunch is 1pm to 2:30. Lunch was very nice. An large buffet style selection. Food can get cold fairly quickly once you have left the counter but i am a fast eater! We only had luch twice as we were on the beach every day and the walk back in the heat would be too much every day. Instead we made rolls @ our breakfast table everyday and took these with us to the beach as we were not having lunch.

Snacks are from 4pm to 5pm. Cannot comment on these as we never got back in time to try them. Would like to have seen a longer length of time to get snacks (possible all day?).

Pool bar is open from 10am to 6pm. Salon bar open from 6pm to 1am. Coffee is 1 euro. An voucher has to be obtained from the reception first though. The coffee at breakfast is free and very nice ( good selection).

The entertainment for the children at night is virtually the same every night as mentioned in an previous review but the kids did seem to enjoy it. The songs are still going over in my head now aggh! We started to get to the salon bar later so we did not hear the same songs every night. Some of the entertainment was good but a few acts bought in were not so good (a few people got up and left). You queue for drinks at the bar and can take 2 at a time. Drinks in the salon are served in glass and drinks at pool are served in plastic. Drinks in the restaurant are all on tap (self serve) and you just grab a glass off the counter. Tip the beer and wine run out fairly quickly at dinner so get there early. We had coke or orange juice most nights as we got there a bit late.

The spa and gym are spacious and reasonably equipped. Took my gym gear but too warm to work out. The temperature gauges dotted around various roads read between 32 and a whopping 42 degrees during our 2 week stay. It was usually 36 degrees by 10am. There is an squash court, football pitch (on roof), dance studio, table tennis (in basement), pool, jacuzzi, steam room, showers/changing room/ toilets and 2 saunas. Sauna 1 is clearly marked nude (although i did'nt read sign until after i came out in my trunks, oops!), no one was in there though. Sauna 2 is clearly marked not nude. Steam room is also not nude and signs are up clearly saying do not walk around naked.

We never saw anyone around hotel nude as stated in previous reviews and we never saw anyone get too merry or drunk. Everyone just had a very good time there. There were around 6 nationalities staying at the hotel. There were only us and another English couple on our first week there. On the second week, i heard another English couple at breakfast (never saw them again). The rest of the mix was German,Spanish,Italian,French,Polish. Every nationality were very friendly to us and it was very enjoyable not to hear English voices for 2 whole weeks.

There is an bus stop outside the hotel but beware some construction was started on land opposite hotel around 2006 and the footings are fairly deep, you need to negotiate these as the bus stop is the other side. The bus stop to Costa Calma is the other side of the road (with no crossing), costs 2.6 euros each to get there. The bus stop to Morro Jable is just above the footings, right opposite the bus shelter to Costa Calma. The sign has fallen down into the footings though. Costs 1.3 euro to get to Morro Jable each. The buses do get full as they are few and far between. There are various other bus stops about around the island but all have "bus service temporarily suspended" written on them (probably spanish economy).

The receptionist will call you a taxi if you like. They turn up very quickly (no waiting). Costs 7 euros to Morro Jable and 11.25 euros to the port at Morro Jable. The taxi to the airport is 88 euro plus extra to take luggage. Prices are in reception. It is an 2 hour coach journey to Ambar beach from the airport although in reality ours was 5 hours (just don't ask. No fault of the hotel. It was the seperate bus company we booked with). Tip, get the taxi!

The staff make Ambar beach an excellent holiday destination. The receptionists are brilliant (all of them. Very good English spoken and nothing was too difficult for them. The bar staff work so hard. I have never seen drinks poured so quickly and every time with a smile or joke, very impressed (watch out the alcohol is fairly strong, beer was lovely!). The staff in the dining rooms clear the tables amazingly quickly and are very polite and friendly. Saw a few people get told off by the chef though for picking sea food out of prepared dishes, so don't annoy him, (although i found this funny). The pools are cleaned regularly by the staff who discretely work their way round. The gardens are well maintained by the gardeners. The maids keep Ambar beach absolutely spotless. Like a small army, they start at reception every morning, cleaning everywhere, all round the pool and eventually the rooms. The place was spotless, probably why we saw very few cockroaches about, ok we saw 3 but these are probably due to guests leaving food about. There are signs telling us all not to take food/drink to rooms but everyone did. Not forgetting the animation team who clearly work very hard and have to say everything in about 5 languages, good job girls!

The beach can be accessed at the bottom of the hotel premises by your room card. It takes 10 minutes to walk down and about 15 back up. We are in our fourties and are fairly active and found the walk no problem at all. We saw chipmunks, hedgehogs, gekos, canaries, donkeys, goats all along the way. When you get to the beach there are new vandal proof toilet/ open air shower facilities. If you walk right you can sit on sunloungers for 3 euros a day each, although this went up to 4 euros each in the second week. So for 2 sun loungers plus an umbrella it was 12 euro a day in week 2 and you can only use them until 5pm now. Most people are in swimsuits although there are a few nudists about. Walk a little further and there are mainly nudists. If you walk left instead, you will see the water sports centre, just past this is Amelios beach restaurant, very lovely, (i never got tired of asking for 2 big beers!). Walk past Amelios and nearly everyone for quite some distance are nudists.

Departure at Ambar beach is at noon but you can extend your room use for 15 euros.

You have to check out the view from the upper floor of reception, looking out of the huge glass windows across the pools and out to sea, wow!!!

A huge thank you to all the staff working at Ambar beach, you made our holiday very memorable and would definately return!

Room Tip: Balcony rooms just below pool can be looked into from above by pool users.
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  • Stayed September 2012, travelled as a couple
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Helpful?
2 Thank Stewart186356
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ambar Beach Resort & Spa

Property: Ambar Beach Resort & Spa
Address: Calle Gran Canaria 3 | Butihondo esquinzo, 35626, Fuerteventura, Spain
Region: Spain > Canary Islands > Fuerteventura > Jandia Peninsula
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Spa Hotel in Jandia Peninsula
#24 Luxury Hotel in Jandia Peninsula
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Ambar Beach Resort & Spa 4*
Number of rooms: 244
Reservation Options:
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Also Known As:
Ambar Beach Hotel Jandia Peninsula
Ambar Beach Resort And Spa
Hotel Ambar Beach
Ambar Beach Resort & Spa Fuerteventura, Spain

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