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“another great vacation with Iberostar”

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Iberostar Hacienda Dominicus
Ranked #1 of 16 Hotels in Bayahibe
Certificate of Excellence
GreenLeadersPlatinum level
Brooklyn, New York
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“another great vacation with Iberostar”
Reviewed 11 May 2014

We visited Iberostar this past April, and as usual enjoyed the resort so much.
When the time comes to book our next vacation, we do not even consider any other resort.
Iberostar Hacienda Dominicus has truly become our second home! Our origins are from Russia and because of it we started to call Hacienda "DACHA". In Russian language it means a lovely vocational home.
It was our fifth time at this resort. Typically, we are not the type of couple who likes to see the same movie twice or visit the same place twice. However, this particular mindset does not apply to this particular resort.
Upon our arrival we were brought to the reception area and warmly welcomed with a glass of champagne. Our luggage was brought to the room by Sasha who was very kind and helpful. This Dominican's guy is very talented. He is multilingual. He speaks Russian very well.
We had a beautiful and quiet room; room service was great. As always we had a steady supply of drinks, towels, toiletries and etc.
The customer service at this hotel does an outstanding job.
Our special THANK YOU to Mr. Rodolfo Santana, Guest Service Assistance Manager. He was our real guardian angel. He was attentive to our every need and desire, timely and responsive to all of our advanced inquiries.
The entertainment team is amazing. They surprised us with new show - "Iberostar Gala".
I am writing my third review of Iberostar Hacienda Dominicus , it seems that I’ve already said everything in the previous reviews so I will not repeat myself. However, there is one new thing – a special party for returning guests. It was a very unexpected warm reception. We enjoyed it so much. Now that's true customer service and respect for the clients.
Our warmers wishes to the entire Iberostar team. We cannot wait til our next vacation.

  • Stayed April 2014, travelled as a couple
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Helpful?
3 Thank natana p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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English first
Bayahibe
1 review
Reviewed 11 May 2014

This was our third stay at an Iberostar resort and we continue to be most impressed with how the chain approaches the entire concept of the all-inclusive resort. While you know intuitively that there are a large number of guests at the resort, you never seem to see them all. There are never waiting lines for anything and the facilities never appear crowded. As always, the staff is their greatest asset. Everyone, without exception, was pleasant, friendly and always willing to help with any request or question. Just to mention a few folks by name, Astencio at the front desk seems to keep the whole place running by himself (thanks for everything, Hermano) and apparently never sleeps! Riordan at the concierge desk is one of the warmest, most friendly people we have ever met and Yan, Apparito and all the other bartenders were great and always ready with a smile, a laugh and a bit of a flourish as they prepared people's drinks. The wait staff at the buffet is also super and very hard-working, as are the folks who present the nightly shows. The staff at the a la carte restaurants is also outstanding. Everyone at the resort makes it clear that they take their job seriously and go out of their way to do their best. Finally as to staff, all of the folks at Dressel Dive Center, the on-site water sports facility, were great. These people are thoroughly professional in every way and at the same time are kind, warm and friendly. I cannot recall ever feeling more welcome in a place.

As is the case at all Iberostar resorts we have seen, the grounds and physical plant are always kept in tip-top condition, and the maintenance staff is always at work tidying up and caring for the plants, trees and resident animals. Speaking of the resident animals, they are always a wonder and really enhance the feeling that one is in paradise! Also, one of my favorite features of this particular resort is the lighthouse bar on the ocean. Sitting on the deck, sipping a cool drink and gazing out at the ocean...it don't get much better than that! We enjoyed ourselves so much that we extended our stay for four additional days!

The Iberostar Hacienda Dominicus comes with our highest recommendation, and we will absolutely be returning there on a future vacation. Try it for yourself-you won't be disappointed!!

  • Stayed May 2014, travelled as a couple
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Review collected in partnership with this hotel

Helpful?
Thank Joseph G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salt Lake City, Utah
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 May 2014

We loved our stay. The beach was amazing and exactly what the photos of the Caribbean would look like. We've stayed at other all-inclusive resorts and this one is best as far as great food, beach, pools, and grounds. Large Resort! So nice that you don't feel like there are a ton of people there. Free wi-fi in lobby, ask at desk for user name and password. One suggestion would be that the nightly entertainment started around 8:30-9 instead of 9:45. Stayed in building 7, which was great. Now that I've been there, I would only stay in 7 or request building 4 with an ocean view. Next time! Loved this place, would go back. The guy who helped with at excursion desk with hotel was much better than the 3rd party guys selling their excursions (wouldn't recommend).

  • Stayed May 2014, travelled with friends
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Helpful?
Thank Karen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 6 May 2014

The ambiance is pleasant, the landscape is very well maintained ;) the rooms are cheaply built with very uncomfortable beds/mattresses. The food is okay (buffet), the restaurants are not worth the reservation and effort.
They have plenty of room for improvement but since they are fully booked all the time, it is not going to happen :(

  • Stayed November 2013, travelled with family
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Helpful?
4 Thank DianNYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 1 May 2014

Went here in 2007 for our honeymoon & it was amazing. Spotlessly clean, we even came out of the nightclub at 2am & a lady was sweeping the walkways.
The pool area was excellent & clean, right on the beach were they did a massive paella which was out of this world.
All the restaurants were fantastic & you could get something to eat or drink 24hrs a day, proper all inclusive.
The rooms were cleaned daily & were very spacious.
All in all my best hotel/holiday..

  • Stayed October 2013, travelled as a couple
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Helpful?
2 Thank Bubbles1403
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brooklyn, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 April 2014

That is the place you want to come more and more. We were staying in hotel April 19 - April 26, 2014. Beutiful weather, nice beach. Owesome service. Staff, managers, everybody are friendly. No problem at all. We did not go to restaurants with reservar\tions this time, but from last years visiting hotel we do not have any complains. Hope to be in this hotel more and more.

Mark, Brooklyn, NY

  • Stayed April 2014, travelled with family
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    • Cleanliness
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Helpful?
2 Thank Mark Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OnlineReputationMngr, Quality Manager at Iberostar Hacienda Dominicus, responded to this review, 1 May 2014
Dear guest,
We thank you for your loyalty when choosing IBEROSTAR Hacienda Dominicus for your holidays. In the name of Mr. Amando Pozo, hotel Manager, we also thank you for posting a review about your experience.
We are very pleased to acknowledge your positive valuation about the beauty of our premises and the excellent service of our friendly staff. In IBEROSTAR we aim to ensure memorable experiences to our valuable costumers.
We are looking forward to welcome you back and remain at your entire disposition for any assistance prior your next visit.
Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
West Haven, Connecticut
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 28 April 2014

Iberostar is a beautiful hotel located minutes from the airport. The food is much better than you would expect from an all inclusive. The buffet is very good and the service is impeccable. As for the specialty restaurants, the only one we ate at was El Colonial, where we all thought our meals were excellent. Surprisingly, the steak here is much different than any other places we have eaten in the DR, so good that it could compare with any steak house in the US. I have to throw a shout out to our terrific waitress in the buffet area, Novarius! She made everyone feel at home and her service was impeccable!
The lobby is quite elegant with the huge statues of horses and bulls, a reminder that the resort is of Spanish origin.
Another great feature is the canal and nature islands that run down the center of the resort to the pool area. What a novel idea! The birds, ducks, geese, flamingos, native fowl and peacocks provide a multitude of sounds and howls that make you feel as though you are in the jungle, while still by the shore!
The pool area was less crowded than I would have expected, it seems most people prefer the ocean. The pool is spectacular and also has an area that allows you to wade into it as though you were at the beach....what a wonderful feature!
The beach is the jewel of the resort, my only complaint is the drop off as you enter the water. It's not bad getting in the water, but trying to get out can sometimes be quite challenging. More than once I've seen older individuals struggle and fall trying to navigate the step up and out on to the beach. If the resort can only remedy this problem, they would be 5 stars in my opinion!
The drinks are good, the staff is pleasant and attentive and most do speak English contrary to what you might think. The clientele is mostly European, with very few North Americans. Tipping doesn't seem to be the norm here, so when you do tip, the people are most appreciative!
The night life could use some work, maybe by bringing in the circus as other resorts have, but then again, after spending all day at the beach in that warm Caribbean water, most of us are too tired to stay up past 10pm! All in all, Ibersostar is an excellent choice for everyone!

Room Tip: There are three floors to each building and no elevators. The property is set up with two rows of bu...
See more room tips
  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Alnello
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OnlineReputationMngr, Quality Manager at Iberostar Hacienda Dominicus, responded to this review, 1 May 2014
Dear Guest,
On behalf of the Hotel Manager, Mr. Amando Pozo, we thank you for choosing IBEROSTAR Hacienda Dominicus for your vacations and for taking the time to write a review about your stay among us.
We are very pleased to read that you had experienced an unforgettable holiday due to the friendliness of our staff and our exquisite cuisine. In IBEROSTAR two of our guiding principles are to provide the best service and the best gastronomical experience to our valuable costumers. We have congratulated Novarius for making your feel as a “Star” at the buffet.
We are looking forward to welcoming you again; please contact us before as usual to help you to enjoy your next vacation with us.
Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Iberostar Hacienda Dominicus

Property: Iberostar Hacienda Dominicus
Address: Playa Bayahibe, Bayahibe, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Bayahibe
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Bayahibe
#1 Family Hotel in Bayahibe
#1 Top resorts Hotel in Bayahibe
#1 Spa Hotel in Bayahibe
#1 Romantic Hotel in Bayahibe
#1 On the Beach Hotel in Bayahibe
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Iberostar Hacienda Dominicus 3.5*
Number of rooms: 504
Official Description (provided by the hotel):
Directly on a fantastically beautiful, fine sandy beach. Around 5 km from the finish village of Bayahibe. Top 5-star luxury. Tropical gardens. Varied gastronomy. Water sports galore. Spa & Health Centre. ... more   less 
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Also Known As:
Iberostar Hacienda Dominicus Hotel Bayahibe
Iberostar Hotel Bayahibe
Iberostar Hotel Hacienda Dominicus
Iberostar La Romana
Iberostar Hacienda Dominicus Dominican Republic/Bayahibe

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