This place is HUGE, so be prepared to get your exercise to'ing and fro'ing lobby/beach/room. No place to get a cup of coffee unless you make it in your room or wait until restaurants open at 9am. Don't misplace your towel at the pool, or you will be charged $25. No food at the pool. Internet is free in lobby, $10/day for open access that was hit or miss. Food was hit or miss and other than the French restaurant, was largely buffet style. Excelletn meal at teh French restaurant. Pool staff and pool was good. Check-in staff was borderline rude. Was given ride to where our rooms were, but we had to wrestle our bags up 2-3 flights of stairs. Booking dinner was a pain in the .... We booked dinners before we got here and they had no record, so we got 9 pm meals every night and when tried to change was told everything was booked, yet never saw a restaurant more than 50% full. Septic system overflowed for two days making a 2 building corridor smell horrid and when asked about moving, they said the hotel was full (lie) and they were working on fixing it. Beach is not kite friendly as were were told that flying was not allowed (lie - its a public beach). Beds are extremely hard. This is our 5th "all-inclusive" Riviera Maya trip and the 3 times we did not go to a DREAMS resort have left wishing we had.
- Official Description (provided by the hotel):
- Located directly on the beautiful beach of "Playa Paraiso" (Mexico). With the only wave pool on the Riviera Maya. 16 restaurants, 11 of them a-la-carte. 18-hole golf course and convention center. ... more less
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- Also Known As:
- Iberostar Paraiso Lindo Hotel Playa Paraiso
- Iberostar Playa Paraiso
- Iberostar Hotel Paraiso Lindo