I visited the Lindo for a week in December and stayed during Christmas day. The aim of the stay was to have a relaxing time as a family (myself, 20, my brother, 13 and my Mum). I didn't have any input into the booking process as my Mum handled this. I'd never been to Mexico or anywhere outside the UK, Northern America and Europe so I was interested to see what the standard of the hotel was (I've found American and British hotels tend to be better than anywhere else).
Nothing to do with the hotel but we had a very long journey to Mexico with problems at the airport in London so when we arrived we wanted everything to go perfectly. My only problem with our whole stay occurred when we got there which was a bit unfortunate! We had booked a standard family room with what we were told had two double beds - fine. When we arrived reception said that they only had double rooms and a sofa which wasn't supposed to be used as a bed. So we asked if we could have a suite (we had no problem paying extra) and they didn't have any. Myself and my Mum were furious they expected one of us to basically just sleep on a sofa so a lot of arguing went on until the receptionist explained this would be for one night and then a bed would be put in the room in the morning. So we just had to make do - it turned out the sofa was actually quite big and comfy but it was the principle. So once that was dealt with we realised how rude the porters were - basically they were just lazy and instead of waiting around for them to take our bags (we waited half an hour) we found our room ourselves. The bed was put in our room without any fuss the next day.
Other than that I can't really fault the hotel at all. The rooms are spacious, well kept and clean. Each block of rooms has it's own conceige which is helpful. The maids do a great job every evening.
The hotel as a whole is stunning and very well maintained. The beach is literally a stone's throw away and beautiful. The pool area is big although we had some problems sometimes finding beds in the sun. It's lovely having a couple of bars round the pool and the waitress service is a bonus.
On the topic of drinks, for an all inclusive resort, there's a massive choice which is great but I'm fairly sure some of the drinks are watered down. Only the spirits I think though.
The entertainment for children (and adults) is very good and the staff are lovely. My little brother always had something to do. My Mum and I thought the evening entertainment was good and although it wasn't West End standard, it was good for a hotel.
As I said, I'm 20 and I found the nightclub on the resort very good at night time. There is a nightclub for children under 18 next door which I thought was a great idea.
I've read some people complaining about the food. The breakfast buffet was excellent - the choice was outstanding and the quality high. I think the buffet lunch on offer could have been a little better in terms of quality but again the choice was wide. We ate in the specialist restaurants each night and although the choice could be a little limited I really don't understand why people are complaining about the standard? It wasn't outstanding but we had no problems and would say it was always very good, especially the steak house.
One thing I really want to point out - everyone seems to have said the pools were too cold? You're on holiday in a hot climate, do you want bath water in the pool? No, you want it to be cool and that's what I found, the pools were cool, not cold or freezing. I can't comment on he hot tubs, I didn't go in.
- Official Description (provided by the hotel):
- Located directly on the beautiful beach of "Playa Paraiso" (Mexico). With the only wave pool on the Riviera Maya. 16 restaurants, 11 of them a-la-carte. 18-hole golf course and convention center. ... more less
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- Also Known As:
- Iberostar Paraiso Lindo Hotel Playa Paraiso
- Iberostar Playa Paraiso
- Iberostar Hotel Paraiso Lindo