We had a wonderful vacation and that had nothing to do with this resort!!
The place needs serious cleaning! The bathrooms and balcony should be soaked in bleach and disinfectant. They were filthy dirty.
Their swimming pool is the worst part. The water was sticky, slimy and HOT!!! The water is full of human hair floating and the bottom and sides/walls of the pool are covered in slime! (Yuck)
They must get their buffet restaurants and seating areas air conditioned. How can they justify their 'speciality restaurants' NOT air conditioned??? Their steak house restaurant and the Italian restaurant both don't have AC. It was hot humid, mosquito loaded and impossible for normal people to sit and enjoy their dinner in the closed shack without an AC, with BBQ pit cooking your steak - the temperature rising 15 deg F more than outside!!
Management was terrible. They either had no clue on the events of the hotel (like the 'train' had broke down the day we checked in and yet upon checking in we were told to wait for this train at its stop!!! Until 30 mins later a passer by educated us!)
Try some other all-inclusive. This isn't worth it!!!!
- Official Description (provided by the hotel):
- Directly on the beach of "Playa Paraíso" (Mexico). High standard of comfort. Wide gastronomic variety. 18-hole golf course. PAD/SSI – diving school, massage at the beach and the pool. Spa. ... more less
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- Also Known As:
- Iberostar Paraiso Del Mar Hotel Playa Paraiso
- Iberostar Playa Paraiso
- Iberostar Hotel Playa Paraiso
- Iberostar Paraiso Del Mar Mexico