This was my sixth trip to this wonderful complex, over the last 4 years. The first three visits were to the sister resort of Iberostar Paraiso Lindo with the next two being the Maya. These two resorts were similar in regards to privileges until about a year ago . As a result, the Maya is worth upgrading to.
When writing a review it’s always important to know a person’s experience and background. Personally, I travel 5-7 times a year to the Caribbean and Mexico (both coasts) usually to 4.5 and 5 star resorts. Higher end chains like Iberostar, RIU, Barceló, Gran Bahia, Melia and Sandals to name a few.
Below are a few comments on all areas of the resort.
Even though we spent little time in the room itself, it was wonderful. Rooms are very large with all the comforts of home. Not only was the room and the sitting area large but they were very well decorated and maintained. In addition the bar fridge was full upon arrival and refilled with beverages on a daily basis. It contained a wide selection of beverages.
The room also had a decent size flatscreen tv (dvd player attached) with a decent selection of channels including CNN International, BBC World News, TNT. In addition, we also had a clock radio with a built in cd player.
The room had very large closets(2), with plenty of hangers and a nice size safe. Closet also contained an umbrella and a iron. Coffee maker with supplies was also available.
The bathroom was very large with a nice size walk-in shower and a very large tub with a built-in whirlpool.
Towels were plentiful and replaced daily.
Maid service was done early each morning, usually by 9am.
Each building has its own concierge desk which is mainly used for booking dinners but they can and will assist you with any questions and concerns.
In addition each building has a unique outdoor lobby that you simply can`t walk through without staring in amazement.
Unlike the Lindo, the Maya has elevators in each building.
Perhaps the most famous bar in the Mayan Riviera, the famous snake bar.
This famous bar is inside a replica of the Mayan Pyramid of Kukulkan, the pyramid that`s found at Chichen Itza.
The entire lobby area is nothing short of amazing. It`s basically like walking thru a museum.
In the general area of the bar is a cigar lounge, café and plenty of shops.
Even the pickiest eater can find something to eat.
The main indoor buffet is in the lobby area of the neighbouring Lindo. The buffet is split into two adjoining seating areas though one side is usually closed during off-season.
In addition to the main buffet, you have the option of two restauranst near the main pool area(one reserved for Maya guests) as well as the outdoor restaurant in the neighbouring Iberostar Paraiso Beach.
À LA CARTES
Even though the buffet would satisfy most people, it`s always nice to be pampered at one of the wonderful a la cartes. Be warned that seating is limited and not all restaurants are opened every night. Several seating’s are available each night.
The Steak House, Japanese and Cajun were my favourite three restaurants though I really enjoyed all the selections available.
Unlike many resorts you can go every night to one of these specialty restaurants.
Book early at your concierge desk.
The complex has a countless number of pools in the 4 resorts that you are allowed to visit and enjoy. All pools are very large with a unique design.
In addition, several pools have a swim up bar. Pool activities usually end around lunch time. This can be very loud so it`s always a good idea to visit the beach in the morning and one of the pools in the afternoon.
Pools are well maintained but are not heated.
Attached to the main Lindo pool is the wave action pool that is mainly for children. A short walk away is the lazy river that is very lazy, suited for younger children.
Wow. A large and wide beach with plenty of shade. The water can be very rough with a red flag being the norm depending on season. This trip the water was calmer with a daily yellow flag.
The beach is well maintained with a life guard tower that isn`t always manned.
The water can be very refreshing with few, if any rocks.
In addition to the great sand and water and shade you also have a very convenient beach bar and bbq area with burgers, fries, tacos, etc. and a second area with desserts.
In this area is also some of the activities including archery. Walk along the beach and you`re quickly in the beach area of the Iberostar Beach and Del Mar which has its own bar and bbq area. Since it has a different selection of food, it`s worth the small walk.
The grounds are nothing short of amazing. This complex is a combo between a museum and high end beach resort.
It is well maintained. Since this is a very large complex, it`s easy to get lost and confused but it will never be boring.
The complex has a well-stocked gym for burning off those excessive calories that can easily be consumed throughout the day. In addition, bicycle tours are available to enjoy and become familiar with this large complex.
The resort is well staffed with plenty of people throughout. They are very fluent in English and very helpful and friendly.
Year over year the entertainment hasn’t changed much but I always thought it was well done with a wide selection of performances. The theater is very large so even during peak season you should find seating.
Free to visitors of the Maya and Lindo resorts. Wi-Fi is now throughout the resort, including the beach area.
Mainly English speaking tourists from Canada and the United States.
In addition to the shops that are within all lobbies, there is also a shopping complex that is shared by all resorts in this complex. It is across from the Lindo lobby.
In addition to shops, you also have more free food options which includes hamburger, taco and crêpes restaurants. All indoors. A new bar is also available.
Local vendors will be near the lobbies of the Maya and Lindo but to a lesser extent than prior visits.
UPGRADES FROM LAST VISIT
My last visit was roughly 18 months ago. Mainly changes since them. These include: Free wi-fi throughout complex, including beach. Second BBQ area added on beach. Towel Hut on beach. The “islands” in the main pools now have sand with newly planted trees. New café in the Maya lobby with outdoor seating. Exclusive pool area restaurant for breakfast/lunch. New bar in shopping plaza. Free wi-fi in shopping plaza. Wicker beach chairs around pool with cushions (plastic chairs on Lindo side still).
Most people ask two major questions of any resort. Would you recommend it and would you go back. Easy answer is a big YES to both questions.
This is a very large complex and you have access to four resorts, all offer something to do during the day and night. Take advantage of the entire complex and not just your section of the complex.
- Official Description (provided by the hotel):
- Located directly on the beautiful beach of Playa Paraiso (Mexico). All junior suites with Jacuzzi, DVD player, upgraded amenities. Exclusive dining plus dine around privileges at over 16 restaurants, 17 full service bars. ... more less
- Reservation Options:
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- Also Known As:
- Iberostar Paraiso Maya Hotel Playa Paraiso
- Iberostar Playa Paraiso
- Iberostar Riviera Maya
- Iberostar Hotel Paraiso Maya
- Iberostar Maya
- Iberostar Grand Paraiso