I would like to congratulate management on spectacular staff and for the well run hotel with superb amenities.
This hotel is perfect for families. Accommadation is excellent, and very spacious, we had a plunge pool on our verandah, which was actually to cold to use.
The food is very good, however one is captive to the resort as the nearest restaurants are far from the hotel, and a twenty five dollar cab ride each way.
We did go into Playa del Carmen a couple of times. That being said there are a lot of options for excellent eating facilities in the hotel.
Mr Antonnio Perez, you are such a wonderful compliment to the Grand Mayan and always go out of your way for your guests, how fortunate the Mayan Palace is to have somebody like you on their managing staff.More