I agree with the majority of previous comments. The place is far from town, but taxi service is plenty (M$230 for 4 people) or take the resort shuttle if only 2 of you cause it costs less. Weigh your options of getting a car rental versus taxi service and using private tours. We broke even for 4 adults.
Food: First day was grocery shopping at MegaMart. Stock up here for duration of stay cause restaurant prices at resort is high. We got our drinks from MegaMart and drank them poolside.
We did dine at the resort restaurants a couple of times. We prepared most of our meals indoors, when we were not touring the area ruins or visiting Playa del Carmen. Resort also has the Jade shop/ boutique for sundries and extra grocery at high prices.
Beach: Place is rocky so bring your water shoes. There is a sandy area further in about 3.5 ft where you can enjoy the waves. And snorkeling is doable among the rocky parts. Water temp is devine and we did spend long afternoons on the beach just soaking up the sun.
Pools: Like what everyone says, multiple pools abound. There was plenty of room for privacy, it did not feel crowded. Although, we were told that June is low season.
Resort layout: HUGH ! We got lost our first day ! This place is sprawling, but the staff/golfcarts transport people around from point to point, and this helps to get around quicker. Yes, do ask for a unit in bldgs.1 or 2 or 3 or 4. We were in 3, so it made our stroll to the pool shorter. Also ask for 3rd floor so it's quieter since no one is on the floor above. The resort also has a flamingo pen and a crocodile pen. And many iguanas!!
Service: A great team of workers really go the extra mile to make you feel at home ! From housekeeping, to pool towel folks, to restaurant staff. Very friendly crew.
Front Desk: When you check in, you will be asked to attend a timeshare presentation. Just say no. We came on a RCI reservation, and a staff person (Ivan)attempted to get us to attend a RCI update. I really had to brush him off. And the next morning, you will be asked again if you were offered to listen to a presentation. Check-in and check-out was quick and prompt.
Tours: We visited Tulum Ruins and beach via taxi. We got lucky with Monica R. Rivas taxi#1705 , who really has a command of good English ( She lived in Chicago briefly ).
Next time we'll do her Akumal Snorkeling trip.
We also pre-booked with www.mayans-explorers.com , which was the all-day tour of Chichen Itka, cenote dip, buffet lunch, Ek Balam ruins, Valladolid, and Tres Tonos tequila distillery.
If you book them, ask for Diego (driver) and Merux (proguide). Highly recommended private tour.
Conclusion: Will we stay there again? YUP !!! Maybe by then they'll get more sand over the rocky areas on the beach.
- Official Description (provided by the hotel):
- I am offering suites at The Vidanta Grand Mayan Riviera Maya resort, located on the Yucatan Peninsula. This resort has everything you could ever need to experience true happiness: JOYA, a resident Cirque du Soleil show; five luxury resort hotels; world-class restaurants; spectacular pools; shopping boutiques; a Jack Nicklaus golf course; indulgent spas and the most attentive staff in Mexico. ... more less
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- Also Known As:
- The Grand Mayan Riviera Maya Hotel Playa Del Carmen
- Grand Mayan Riviera Maya
- Wyndham Playa Del Carmen
- Playa Del Carmen Wyndham
- Grand Mayan Cancun
- Grand Mayan Playa Del Carmen