This was our first trip to The Iberostar Grand, our first trip to Riviera Maya, and our first trip to Mexico. Another couple we met here the first day said we started at the top. They were correct. This place is nothing short of amazing. The Grand Hotel itself is breathtaking. We were upgraded to an oceanfront room that was exceptional...a suite with comfy beds, spacious bathroom ( that we wish we had) and a balcony that had an exceptional view of the Caribbean and beach...a photographer's dream. Rooms were cleaned twice daily with turn down service each evening, along with a few pleasant surprises along the way. Our room refrigerator was stocked constantly with personal favorites.
The all inclusive cuisine was top notch. We ate at Toni's ( three times). The view overlooking the complex from this restaurant is so beautiful, especially at sunset. We also tried the French and Italian restaurants. All were outstanding. The breakfast and lunch buffets were so extensive...choose your steak or lobster and it was grilled as you perused the other fruit, salad, seafood, meat and cheese, Mexican, dessert, etc. , etc. etc. bars. We were never really hungry because there was so much food everywhere you looked.
The pools are huge, with many activities if you choosed to join in. We chose the pool with the swim up bar because we enjoyed the lively crowd. The beach was pristine...we watched the sand being raked each morning from our balcony. There were so many places to pick your lounging spot and claim it as yours for the day...be it beach or poolside. Your beverage of choice was within your grasp at a moment's notice, as the waiters and waitresses are ever present.
We took advantage of the spa facilities that were included. It's such a peaceful place if you choose to totally relax. Definitely get in the heated pool and try the waterfall back massages. Then choose a fruit and vegetable beverage from the health bar.
There was nightly entertainment, which we bypassed the first few nights because we were so tied from the sun and the food! Four days into our trip, we took advantage of this as well. Our suggestion is to take a nap in the afternoon, so you can experience the nightly shows. The highlight of our trip came on the last night...it was Mexican night around the pool.. two live bands, dancing, beautifully lit tables and surroundings...a perfect way to conclude our week's stay. The entertainment staff walked around to every table to chat about the experiences of everyone's week.
With all the beauty of the hotel itself and the surrounding grounds, we think the staff at the Iberostar Grand was what we were most impressed. Not only did they meet our every need , but they were genuine. Never did we go past a staff member without a greeting and a smile.
If you are old enough to remember the show 'Fantasy Island', that is how we felt as we were taken to this little slice of heaven. The Iberostar Grand is an experience like no other. It is hard to believe that anyone would come here and complain about ANYTHING. If your budget allows you to indulge in a special trip, this is certainly the place we would recommend.
- Official Description (provided by the hotel):
- Directly on the long, fine, sandy beach of Playa Paraiso in Mexico's Riviera Maya. Top 5-star luxury. Quiet and relaxing. Personal butler and concierge service. 24 hour all inclusive service. 4 a la carte restaurants. ... more less
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- Also Known As:
- Iberostar Playa Paraiso
- Playa Paraiso Iberostar