Just back from coordinating a wedding at the Iberostar Grand Paraiso and am still floored at the quality of the full experience. From Wednesday to Saturday, I was WELL taken care of.
First, if you missed a trip because of the "swine" concerns...it's time to reschedule your trip and get there! TODAY!! There were no mask wearers and coughing, flu-like guests in the Cancun airport, on the ride to the hotel, or at any of the properties in the Iberostar complex.
Secondly, the property, suites, service, and staff were exceptionally gracious and attentive. EVERYONE knows your name! I worked closely with MARTA RIVAS, the Grand's wedding coordinator, for 8 months to coordinate a wedding and a weekend experience for a party of 80 people. From the beginning to end, she was absolutely PHENOMENAL! She worked with us to personalize the wedding and make every guest feel important. Whether you are planning a small or large event, work directly with Marta...it will be great!
The rooms were large and clean. Bathroooms were spacious and set up for 2 people to share quite comfortably. Since each room is a suite, you could really spread out and enjoy the room. Your personal butler will provide what you request immediately and follow up to make sure you arehappy with the results. They will check with you often and supply your room with anything that you could want. Drinks, snacks are replinished frequently. The mini bar is included, so it stays stocked. All the staff make it a point to be helpful and direct you in the right direction.
The ride from the airport was brief and pleasant. Get your agent to book transportation and tours through LOMAS TRAVEL. They have been around for 25+ years and provide exceptional service. I traveled alone, but never felt unsure of where I should be and when. They communicate everything to you and will assist beyond what they are responsible for. When you get to the hotel, they will schedule excursions/tours and make sure you and/or your group are well taken care of. We worked with Danae at the airport and Diego and Tony at the hotel, but everyone we met in the Lomas "white pants and turquoise shirts" was great.
I rarely consider visiting a place again...because there are so many places to visit, but I will make it a point to be back with my husband in the next year...and a few after that! Please rest assured that whether travelling alone, with family, young or seasoned, you will be pleased with your stay!! You just have to visit...sooner than later!
- Official Description (provided by the hotel):
- Directly on the long, fine, sandy beach of Playa Paraiso in Mexico's Riviera Maya. Top 5-star luxury. Quiet and relaxing. Personal butler and concierge service. 24 hour all inclusive service. 4 a la carte restaurants. ... more less
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- Also Known As:
- Iberostar Playa Paraiso
- Playa Paraiso Iberostar