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Kipriotis Village Resort
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Reviews (2,138)
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848 - 853 of 2,138 reviews
Reviewed 9 June 2013

We stayed at the Kipriotis Village in Kos for a week from the 23rd of May 2013. We usually travel with Thomson/First Choice and this was the first time we had travelled with Thomas Cook. The holiday cost a bit less for an all inclusive week than we were used to and for both of these reasons we weren’t quite sure what to expect.

On arrival – first impressions were good. Our sea view room was on the outer edge of the complex and we were taken there by golf buggy. The complex is very well kept, but Psalidi beach is composed of shingle and we weren’t tempted to either sun bath or swim there. The rooms are OK but there is only a single sliding door to the balcony which partially obscures the sea view and makes the room feel slightly dark. Bathrooms are clean but really need updating as they are very basic. The door handle came off in our hand when we arrived. The fridge never got cold and you have to buy your own water. It cost 49 euros for Wi Fi for the week, but the safe was free.

Air con was not on offer routinely as it was too early in the season despite the temperature. We tried to arrange for air con at reception but the first person we spoke to said that it wasn’t available. When we approached a different receptionist we were able to pay 35 euros for it without any fuss and given the remote to operate it. When we got back to our room – it didn’t work. But both air con and door handle fixed immediately by a cheerful handyman.

The complex looks great – fantastic range of pools, nice terrace area outside of the main bar area and it is clean and well maintained. It has the basic ingredients needed to be excellent but it isn’t. The main bar is well staffed but the staff busy themselves with things like tidying the cupboards when there is a queue of people waiting to be served. But - the main let down is the dining experience. They just haven’t got it right – and this would be the crucial factor that would stop us returning. It was chaos – not an enjoyable experience.

The main buffet restaurant is dark and dingy inside and there doesn’t appear to be enough inside seating to accommodate everyone. Because it is dark, dingy and hot people try to sit outside and there isn’t always a table available. One evening a stressed waiter shouted at us to go to a table inside. Having eaten inside on a previous evening meal we vowed not to do that again. There are two sets of food stations which aren’t both always open. The queues can be horrendous - it is one big scrabble for food and space. Food hygiene appeared to be OK as did the actual taste of most of what we tried but it was generally repetitive and uninspired – the worst we have experienced so far – particularly on the fish front. Dining outside at lunch time is equally fraught. Beware also that you have to pay 5 euros for a packed lunch!! We didn’t, so can’t comment on the quality.

The location of the hotel is fantastic! There are bike and car hire facilities right across the road from the hotel. Our 7 year old daughter had a bike for the entire week and she used it to commute around the site – no grumbles there! Kipriotis village is very well set up to accommodate bikes – there are bike racks everywhere – a real bonus. There is also a flat cycle path into Kos town. The cycle route and Kos town are wonderful – to be recommended. We hired a soft top jeep for a couple of days and went exploring around the island – it is beautiful and small enough to be manageable. The best beach that we came across was definitely Paradise Beach on the south coast. It has soft golden sand, is very shallow with shoals of tiny fish swimming around you. You can get there by bus/trip but a car is best. Having explored most of the island we felt that the Psalidi beach area was definitely a good base to stay despite the quality of the beach itself.

Holidaying with Thomas Cook was OK in itself. It was let down only by the rep at Kipriotis Village. I overheard him say on the way in to the welcome meeting that he was going to make it as quick as possible and he certainly did. It was rushed and not very informative – we booked the afternoon Thomas Cook trip to Nissyros (volcanic island) which for two adults and a child came to 110 euros. Don’t race to do this - You can book the same trip in the tourist info across the road for more than 30 euros less. Also the rep told us that we would be back at 6pm ish – not a chance – try 21.15 when the buffet restaurant has closed – fortunately the kindly Kipriotis staff allowed us into the nearly closed Greek restaurant to quickly eat something. We wouldn’t have booked the trip if we had known what time we got back. When we challenged him – he said that he’d only be doing the job a week…….

There was minimal support from the rep - he was very difficult to find. He appeared to be covering several hotels and there was insufficient information left at his desk in reception to advise when he was next available. However, a different rep who escorted us to the airport created a much better first impression.

Despite the negatives cited here – we actually had a great holiday and would love to return to Kos. You get what you pay for - As previously stated, Kipriotis Village has the basic ingredients to be fantastic – it isn’t yet – but that is easily sortable should the management choose to maximise the hotel’s potential and improve some services.

  • Stayed: May 2013, travelled with family
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1  Thank Toni C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 June 2013

We went as a family with 2 children aged 15 and 7 from 26th May - 2nd June 2013.

Lots to keep the 7 year old entertained, a well run kids club for ages 2-11 which he attended daily. There is an amphitheatre with shows, mainly music, on in the evening. Most of it was in German including the songs. Most of the guests at his hotel were not English, mainly Finnish, French, German etc. My son struggled to find play-friends around the pool area because old this. Food Was ok but repetitive, Ie meatballs for dinner were served up the next day as a lunch choice. Plenty choices for kids although my son preferred plain pasta or chips. Check out was 12 but for €35 euros we got to stay in a room until 6. For this we had to pack our cases and move to a temporary room. This wasn't well organised and we had to go back 3 times before we were given an answer. There is a Padi dive school on site and my 15 year old attended and loved, apart from this not much else for him to do. Air-conditioning was dire and with a balcony door left open meant Mozi bites the next day. We were in room 452 which was a family room with connecting doors and 2 separate balconies and bathrooms. Another thing we noticed is lots of strays cats wandering around the hotel. There were all painfully thin and often begging around the food areas. The hotel has a small sign at reception not to feed them which we didn't notice until the last day. OVERALL: good, clean family hotel, food was boring after a few days. No real bad points, no issues with staff, some rude guests but you get that wherever you go.

Room Tip: Room 452 was a family room with a "distant" sea view but close to Olympic pool. It is on the 2nd floor though.
  • Stayed: June 2013, travelled with family
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Thank Sianclarkuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 June 2013

Stayed at this hotel at the end of May 2013. The Hotel has many good points, however it is managed poorly, the food was awful and drinks of poor quality - bedrooms / bathrooms need updating immediately, showers are less than useless. We were told that air conditioning is only switched on mid June onwards, so be prepared to frazzle in all areas of the hotel.
The grounds and pools are fantastic, so under good management this hotel could be turned around

  • Stayed: May 2013
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1  Thank allure14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 June 2013

Our stay (end of May 2013) was very nice. Big complex with many bungalows like villas in the garden. lots of pools .Access to the beach (two sunbeds and umbrella:6 euro x day). Very good for family's holiday.
many restaurants and bars.Good food.
Our room (n. 16) was in the main building very close to the restaurant, they allow us to stay there because of my elder mother. At check out our flight was delayed so they let us stay in room until six in the afternoon. Many thanks to Mrs Poppy and to Ms Anastasia, they make our stay very agreeable,

  • Stayed: May 2013, travelled with family
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Thank gardenia057
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 June 2013

-Beautiful place.
-Wonderful swimming pools.
-Self service restaurants.
-Single beds for pairs.
-Stairs only.
-Dirty bathrooms.
-Inefficient facilities.
-Bad quality alcohol and coffee.
-WI-FI is actually not available.
-Some employees was rude.
-Other employees was face down and bored to do their job.
-A few employees was ok.
-The reception and mini market employees was friendly.
-The food was delicious.
-Beautiful gardens.
-Close to Kos city.
-Nice place for kids.
-I don't recomment it to pairs without kids.
-For the category of 4 stars hotel it is not satisfactory.
-I have been in a 3 stars hotel and it was better.

  • Stayed: May 2013, travelled with family
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1  Thank Doodi023
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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