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“Great Holiday in a lovely hotel”

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Mitsis Ramira Beach Hotel
Ranked #5 of 19 Hotels in Psalidi
Certificate of Excellence
Reviewed 14 October 2012

We (group of 4) have returned this morning from a 10 day stay in the Mitsis Ramira beach hotel and we had a lovely time. The hotel is clean and well kept, with friendly and helpful staff, good food and good weather!
We had some very noisy Dutch neighbours when we first arrived and despite the helpfulness of the reception staff who spoke to them 3 times on our behalf, they did not keep the noise down. We asked to be moved and by the next morning we had 2 new rooms (463 & 464) which had better views overlooking and the main pool and looked slightly newer than our old rooms and so we were very happy! The reception staff couldn't have been more helpful and went out of their way to ensure that our request was fulfilled. Our rooms were spacious, well laid out and cleaned to a high standard on a daily basis. We also had a mini fridge which was topped up every other day with beer, wine and soft drinks so it was very nice after a day out to come back, sit on the balcony and take in the view with a drink!
As we were there at the end of the season, the hotel wasn't packed but still approx 600 people there yet we had absolutely no issues getting a sunbed around the pool or on the beach. The food was good every day with a wide choice of hot and cold foods and I feel that there is something there to cater for all tastes. We also ate at the beach bar 2 afternoons so that we didn't have to wander back from the beach and the food there was also very tasty with a good selection of options. We ate in both of the A La Carte restaurants which I would recommend doing. We had quite a long wait for our food in the Chinese restaurant and had to sit just outside the restaurant in the main dining area which was a little disappointing but the food was good. We did however much prefer the Italian restaurant - we received much better service and the food was more authentic.
I would recommend the Island Tour trip as this is a full day out and a great way to see a large section of the Island. We also went on the Greek night which was good fun and you have the opportunity to see a lovely sunset in the mountain town of Zia.
The beach is very stony and I would recommend taking sea shoes with you if you have them as it's painful walking back to your sun lounger if you've had a swim! Also, they charge 20 euro deposit if you want a beach towel so I would recommend taking a beach towel with you or buying one from the gift shop at the start of your holiday as we did - they had a good range and they were only 8 euros each. It can also get a little breezy down on the beach so definitely take advantage of the little tents that are provided to protect you from the wind!
The pools are both saltwater but I personally preferred this to a chlorine pool but I can see how it may sting young ones eyes a little. The pools are both very decently sized and clean but I much preferred the main pool as it seemed to be quieter (surprisingly as it's the main pool!) and also it's larger so more room to do laps if you fancy a proper swim!
The animation team work very hard and are always about doing something or other! There is a great deal you can get involved in but you can do as much or as little as you wish. They ask if you would like to join in but never pester you if you say no. The evening entertainment wasn't the greatest and to be honest we didn't bother going to watch most of it as it was the team dancing to musicals, etc but the animation team try very hard to keep the guests happy. There was also karaoke twice when we were there which isn't our cup of tea but there is a pool table, air hockey and table football if you want to entertain yourself. We bought a pack of cards and would play a few hands with some drinks after dinner if we weren't sitting outside chatting and just soaking up the atmospehere!! Kos Town is about a 45-60 minute walk away or a 5 min taxi journey at a cost of 9 euros. Kos Town is definitely worth a visit - lots of little side streets and shops with some very interesting roman ruins to take a look at. A nighttime visit is also very nice, as the marina and the main square look very pretty lit up at night. The bars along the marina front are quite expensive (4 euros for an Orange juice!) but if you want a more reasonably priced drink or snack, walk up into the town itself and try one of the bars there.
As others have metioned, there a very few Brits at this hotel - it was quite a rarity if we heard an English accent! Majority of the other holiday goers were Dutch and German but apart from our noisy neighbours we had no issues with our fellow holiday makers and everyone was generally friendly and laid back.
I would definitelty receommend a stay at the Mitsis Ramira Beach hotel. There were families there with children but the majority of the guests were couples of varying ages. There's something for everyone and as I mentioned above you can do as little or as much as you prefer. Good food, good drink, good weather in a clean and comfortable hotel with friendly and helpful staff - what more could you ask for!

Room Tip: We initially had rooms 673 and 674 and although large and clean rooms, they are on the ground floor...
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  • Stayed: October 2012, travelled as a couple
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1  Thank lauraapegirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 13 October 2012

The holiday at this hotel did not start very well as the hotel was over booked (a regular occurence by all accounts) the night receptionist telephoned the Platinista hotel this was of the same rating approx 1 kilometer away. On return to ramira we were duly compensated with upgrades, car rental etc could not do enough for us. Having visited the other Mitsis on Kos I found this hotel more welcoming and had more character. I can see why this hotel is so popular it really clean in all areas and comfortable. I found that the buffet food was as the majority of all inclusive hotels plenty of variety and warm(catering for the majority of customers Russian & Germans) . The mattress was firm and the pillow a bit lumpy but I'm being picky. Make the most of the Italian and Chinese restaurant they are great. The staff are all warm, friendly, curtious and humorous, I must mention George the team leader from the dinning room, well I say dinning room he was in the Chinese, Italian, Beach bar infact everywhere.Adonis main bar and Maggie beach bar we arrived 19th September 2012

Room Tip: 2nd floor 250ish
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  • Stayed: September 2012, travelled as a couple
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1  Thank keljonuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 October 2012

After having a 5hr delay at the airport we finally got on are flight and were away, on getting to the hotel in the early hours 2am, we was told there was no room available as it was fully booked, being 2am we didnt argue and agreed to stay in the hotel next door, but he said it would be be for 2 nights. we was wondering why it was so bad, but they arranged a taxi to take us next door and phoned the the other hotel to make them aware we would be arriving soon.
The hotel next door had ok facilities not the 5* of this hotel, but the room was dreadful, looked like we had be shoved in a room not used or repaired for over 3yrs, but it was a bed so wasnt bothered.

On returning to ramira we got a free safe key, free late check out and 5days free bike rental for the two of us, which made up a little bit for the dissapointment of the other hotel.

At the ramira the day time entertainment is good and the animation staff (espically flo) do there hardest to try and get you involved as much as posssible with the hassle of nagging you. played may games while there (archery, rifle shooting, waterpolo, vollyball, mini golf and darts just to name a few). Unfortunatly the entertainment at night consists of just the one show for an hr from 9 - 10 most evenings after this you have to entertain yourself.

The rooms are cleaned everyday and the mini bar filled up every other day and this is included in the all inclusive deal, there are also free bath supplements.

The bar staff are mostly friendly, the best has to be clauida who works in the chess bar in an evening always friendly, and down to earth, remembers your drinks too. :-).

The food is good, but after a while gets very samey, with always having, chips, pasta, spaghetti with two sauces and some burger type meat at both lunch and dinner. i would suggest going down to the beach bar at lunch who offers a great mixer of salads, sandwiches and hot meals, including burgers, hotdogs, mixed grill and many more options. The chinese restaurant (part of the main restaurent) is also a great choice and very easy to book, just outside the main restaurent after every meal. The staff in the restaurant are always friendly and helpful, but if you want a other drink with your meal dont be affraid to just raise your hand to one of them as they dont tend to serve more than one drink to you.

Finally beach towels are available from behind the pool bar, although we where never told about this from reception or anyone else, we only found out a few days before coming home. now people do use these to reserve sunbeds at 7am as normal (germans) but there are plenty of sunbeds, so dont worry.

overall i would stay here again

Room Tip: rooms on level 2, 231, 233, 235, 237. 239 had a great view of the pool and theatre, so you could act...
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  • Stayed: October 2012, travelled with family
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2  Thank Andrew T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 October 2012

Stayed Sept 22nd - 29th with my husband and 2 friends (who had been the previous year and recommended). What a fantastic hotel. Restaurant/staff/rooms/pool/entertainment/bars could not have been better. Would highly recommend this for adults or families as there was something for everyone. Even if you had the funniest appetite going you could have found something to eat in the fabulous restaurant. The pools were fantastic, bar and staff fantastic and the entertainment team was brilliant both for adults and kids. Highly recommended. Two very small downers no 'pint' glasses and balcony furniture a little uncomfortable.

Room Tip: Upgrade - its definitely worth it - to a superior room
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  • Stayed: September 2012, travelled with friends
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2  Thank Sue B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 October 2012

just returned from the mitsis ramira beach kos, had another fab week took 2 friends with us this time and they were just as impressed,food marvellous staff excellent and they remembered us from last time (may) had a very good room 210 lovely views of the garden and the sea only complaint was that there was no shower curtain so floor got a little wet, apart from that would recommend this hotel to anyone, hope to go back again.

  • Stayed: September 2012, travelled with friends
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Thank sandybetts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 October 2012

We've just come back from a weeks stay and are already missing the ramira. Our flight got in late but on arrival we got a very friendly welcome .offered orange juice,quickly checked in with a porter to take our luggage and show us to our rooms. We were impressed with the size of the room and the quality of the fittings. We had a balcony overlooking the sea. with Turkey in the distance and although in the shade the view more than made up for it.
The hotel was well maintained with lovely grounds.There was plenty of space to relax in and out of the hotel.
What makes this hotel so special is the staff. They can not do enough for you. I would especially like to mention George who worked in the main retaurant and bar who took drinks and food over to our husbands while they were fishing, Yannis who worked so hard serving drinks in the pool bar and Efi who skillfully made pancakes in the shape of hearts butterflies and micky mouse. The reception staff were always patient and any request carried out.
The food was a buffet in the main restaurant with plenty of variety some to our taste some not. One small niggle is for better labelling of the different dishes, sometimes we were guessing what we were eating. We went to both the chinese and italian restaurant, enjoying especially the waiter service.
The animation team also worked hard in the day and evening and were extremely friendly and helpful, supplyiing fishing tackle for our husbands..
Tips for your stay, if you go later in the season as we did take mosquito repellant. The beach is stony and is worth taking the type of shoes that you can wear in the water.
A bus goes regularly from outside the hotel into kos town which is worth seeing. Also bike hire from the hotel is very cheap either 3 or 5 euros depending on the bike and there is a flat cycle path all the way into kos town. We also did the 3 island cruise which we very much enjoyed.
All in all an enjoyable holiday and we look forward to going back again,

  • Stayed: September 2012, travelled with friends
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1  Thank noddyandbigears
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 October 2012

My family consisting of 4 children ranging from 13 to 5 returned end of August from 2 weeks at the Ramira Beach Hotel.

We had two rooms in the main block overlooking the sea. Both were to a Spanish 4* standard. The rooms were spacious and well laid out with effective air conditioning. The beds were firm but acceptable. Negatively, the pillows were poor (filled with foam chucks). Both rooms had kettles, but we were not provided with a selection of teas as per other rooms. We also never received hotel slippers as per some other guests. Mind you this is no big deal and we did not even bother to ask why – no doubt if we asked we would have got the tea and slippers.
Wi-Fi available in reception area only. You can as an alternative connect to the internet via three hotel computers at a cost of 0.5 Euro for few minutes. The internet history on hotel computers is red hot.

The restaurant staff are excellent; they always offer a smile and are exceptionally polite to children.

As per previous reviews Efi (pancake lady) is a star. Some people fail to make an effort or provide a basic greeting such as hello/good morning. Efi and the other staff really appreciate basic manners and respond very positively. Efi made pancakes of all sorts for my kids (boats, bears, smiley faces etc) and she even decorated them with liquid chocolate and other finishes. She also makes a mean waffle.

The lady who welcomes you to the restaurant is also wonderful and always smiley and polite.
In terms of the food:

Breakfast

I would recommend the fried eggs and omelettes which are cooked fresh on a flat plate grill as you wait. The lady who cooks them is really friendly and if you want she will make you an omelette from any of the chesses or vast selection of ingredients you can acquire from the salad bar.

The scrambled eggs are sloppy and taste poor. As well as the English version there are other kinds with varied ingredients which are not recommended.

The sautéed potatoes are undercooked and generally cold.

Small potatoes and bacon by bean tray are tasty. The bacon in the trays by the beans is real bad. Whereas the bacon cooked on the flat plat grilled next to the eggs, albeit different than English bacon, is tasty. Ask if you want it cooked light or crispy. Nothing is a problem if you ask nicely.

The sliced sausages are okay, but not to everybody taste as they look a bit fatty. Try them they are good better than the mini hot dog sausages which many teenagers favour.

You need to put the bread through the toaster twice unless, that is, you are happy with hot bread.

Many people have criticised the juices for being watered down. They are indeed watered down as the juice comes from concentrate that need water to make them drinkable. They offered various juices varieties which were all very nice.

There is limited range of cereal but large selection of dried fruit and fresh melon.

There is Greek yogurt, honey, syrup and a broad range of cheese, breads and ham (consistency of the tinned variety).

We, including a number of fussy eaters, enjoyed a good breakfast everyday!

Lunch

Out of all the meals lunch is the worst. You still get a selection chesses at least Edam, Emmental and Feta. Dodgy spam like ham (Eastern Europeans seem to like it) and the comprehensive salad bar, but generally only get a single meat stew and fish stew plus a minced beef type kebab cooked on the grill plus a white fish fillet cooked on same. If you want fish go for the fish in sauce and not the fried fish off the grill as it most often overcooked from being left on the side of the grill too long. The lunch stews are basically stewing steak or similar quality cuts. 70% of the time the stew dishes are good the rest are poor. You can always fall back on the cheese or salad bar plus the freshly baked bread and of course the fantastic chips.

Reflecting comments made by other reviewers, the chips are delicious. I asked the Executive Chief, who is always about keeping a watching eye on standards, what the seasoning was that they applied to the chips and it is simply salt, pepper and oregano sprinkled over the chips the minute they come out the deep fat fryer.

Dinner

The dinners in the main buffet restaurant were of a good all inclusive standard. Lots of variety and well cooked. We had numerous delicious baked fish dishes and a selection of goof meat stew dishes including a rabbit dish which was beautiful.

The pitta bread is so tasty and first cooked off slightly in hot oil before being finished on the flat grill.

The soup is not very popular and rightly so it is a different version of terrible every day.
There are the omnipresent minced beef kebabs and fish fillets, but additionally there are other meat cuts every night cooked fresh on the flat grill.

What lets the hotel down is the lack of what I would call proper meat cuts such as chops , beef steaks of chicken breast that you would expect at a 4* in other countries. That said we eat very well every night.

The desserts are terrible and only for the kids. The ice cream is very poor and although acceptable round the pool in a cone is not of a suitable quality for dinner. Apart from the same tasting pastries all other desserts were based on a poor tasting custard covered by various coverings from chocolate type stuff to fruit type stuff. They offer a mouse type substance on some nights which should definitely be avoided.

There is always water and other melons, oranges or nectarines or apples. The fruit is okay but not just ripe and flavoursome like you would hope for.
Snacks

I have mentioned the ice cream – chocolate, strawberry, mint and banana with cones available from all bars at all times. They also offer a sponge type bread /bready sponge stuff which is edible. Additionally, they have mini pizzas which are greasy and lacking in flavour. The other hot savoury is a fillo type pasty filled with a ricotta type cheese. This is okay after a beer but otherwise best avoided. The cakes which are also available all day are horrible and consist of the dodgy custard and mouse delivered in a variety of ways.

Hotdogs are available from the Chess bar. The hot dogs are dog food quality, nevertheless not too bad in taste, and served in tasty fresh bread rolls with vinegary ketchup and cheap mustard . The kids loved them and they made up for the lunch, which apart from the chips and the other occasional dishes, including ice cream the kids wouldn’t eat.

The Beach Bar

The beach bar serves burgers and Gyro chicken and pork pitttas from noon. Self service salad and fruit is available at all times. The Gyro pitas have had some rave reviews, but I found the meat content to be severely lacking and sauce content to be excessive. The burgers are good and have a curry seasoning in the meat. Get there early as the Gyro kebab meat has gone by 1.30pm. At 2pm on one day we were served burgers on one slice of white bread as they has ran out of burger buns. Poor preparation is indicative of the poor service and care from the beach bar staff. The male staff are rolled up sleeves love themselves types who have no time or care for hotel residents.

Adi (aqua aerobics guy) is great. He is a star at the White Disco that is held every week at the Beach bar and his daily performance at the shallow pool served by the Chess bar is brilliant.
Sonia and the other lady who work the Chess bar are great – always very helpful. The bar and poolside are run so efficiently and effectively. They make an excellent cappuccino coffee.

The cleaners and the mini bar stocker are great. On the negative side the chair arms by the main pool/bar are covered with dead skin and the table tennis bats at the beach pool, which are on their last legs, are weighed down by layers of skin and detritus.

Our mini bar was stocked at least every other day and the standard of cleanliness’ throughout, excepting the above, is exceptional

The beer is drinkable, but be ready for a ¾ filled half pint glass – this is really frustrating as there is often large queues at the bar and waiter service is so so slow. Best to double up of an evening and particularly before and after the main entertainment. The wine is alright and the cocktails very poor. Each cocktail is named after one of the 7 Dwarfs. If I could offer advice to the hotel it would-be to improve the cocktails and serve them in a different glass to the usual spirit drink – maybe even offer a bit of decoration or sugar/salt around the rim for example.

The hotel has two pools. One next to the Chess bar which ranges from 0.75m to 1.5m in depth. The other, larger pool, ranges from 2 to 3m in depth. Having small children we spent most of our days in the hotel around the small pool so cannot comment on the larger pool other than to say that it is salt water like the small pool. Goggles are a must to prevent sore eyes. Salt water also means you dry sticky but there are showers by both pools. After a few days we got used to the salt water, but all things being equal I would go to hotel with a fresh water pool next.

We always managed to get a sunbed, albeit we as a family of six were often limited to one sun bed. On the second week, hotel security enforced the sun bed policy and removed all towels that resided from as early as 6am. On the first week some people never visited the pool side to use the subbeds that they had reserved till after 1pm. As well as the security staff, visitors self enforced the sunbed policy on the second week and encouraged people to remove towels that had been left by inconsiderate guests.

The entertainment team organise a disco (The White Disco – dress code white and ultra violet lights) every week. Apart from this the entertainment is truly awful. Honestly I have seen better primary school plays/concerts.Although my wife and I could not stomach the entertainment my 5 and 7 year old thought it was great. Apart from the White Disco, Karaoke (every Friday), kids disco every night) and the worst bingo ever (delivered in 4 languages – oh and they charge you to play!) all entertainment is held in the amphitheatre which is packed at all times. The Russians, French, Belgian, Germans and Czech’s loved the entertainment.

The Karaoke is hit and miss. The first week we sat through sounds delivered mainly in Dutch and other languages. The second week was great a guy from Barnsley delivered “I predict a riot” with other Brits dancing along. A lady from Newcastle sang Valerie which was absolutely great.

The biggest proportion of visitors were from Holland. The Dutch are great fun and liked drink in the evening like the English. The other nationalities seamed to prefer coffee, a card game and an I pad for entertainment.

The hotel has a policy of trousers for men at dinner. I had asked previous reviewers if this was enforced and they said it was. It was not enforced when I was there.
The climate in the island is ideal with a good constant breeze. This make the daytime heat very pleasant. The temperature also starts to drop around 5.30pm so the evenings are really pleasant not too hot like Turkey, for example.

The hotel beach is formed from stones/cobbles and not an ideal substitute for sand. You need beech shoes (can be purchased from the hotel shop for 6.5 Euros) to enter the sea. The water is very clear and the breeze causes small waves which the kids loved jumping. Not a beach for snorkelling as the sea floor consists of cobbles with a moss type covering only.

The wind meant we couldn’t hire jet skis on the first week, but the second week we have the benefit of a lighter breeze and water sports. Jet skis, pedadlos, para gliding, banana boats etc can all be hired at the water sports centre behind the Beach bar. The staffs are very helpful and if anything a bit to safety conscious – I have never seen a banana boat pulled so slowly.

The hotel is located approx 10 minutes from Kos centre via bike. Bikes are cheap to hire and the pavement has bike lanes! The bike hire shop in the hotel has two electric bikes. Only one has a functioning throttle but they don’t tell you this when you hire it! Be careful and ensure you get the one that works.

Whatever you do don’t bother with the Archery. One instructor who is the main animation man, but has no clue as to archery. One bow and 10 men waiting a turn.

The mini golf is rubbish. A few concrete bunkers that’s it.

Kids club – my kids lasted a day need I say more!

Pool table cloth near worn to the bone

Air hockey –puck chipped (only works one side up) and table remained out of order for last three days of our holiday.

Horse riding near hotel is great fun. Good fun and value

Room Tip: Main block sea view.
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  • Stayed: August 2012, travelled with family
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5  Thank HonestMan999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mitsis Ramira Beach Hotel

Address: Psalidi 85300, Greece
Region: Greece > South Aegean > Dodecanese > Kos > Psalidi
Amenities:
Bar / Lounge Beach Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Psalidi
#4 Romantic Hotel in Psalidi
#5 On the Beach Hotel in Psalidi
#5 Luxury Hotel in Psalidi
Price Range: £87 - £250 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mitsis Ramira Beach Hotel 5*
Number of rooms: 338
Official Description (provided by the hotel):
RAMIRA BEACH HOTEL represents the epitomy of service in a unique 5-star beach hotel. Located only 3.5 km from the city of Kos, you can easily visit the town while staying fit by either walking or biking towards it, starting from the beach in front of the hotel. The all-inclusive RAMIRA is designed to fulfill the expectations of the most demanding guest, offering high quality services in a secluded and quite setting. Guest accommodation includes 338 rooms, of which 16 with an individual swimming pool, all finely decorated and equipped with all modern comforts. Both for guests looking for action holidays and those wishing to relax, Ramira offers a variety of selected recreational activities for all tastes. Seawater swimming pools, a tennis court, beach volley, beach soccer, mini soccer, mini golf, air hockey, hockey, darts, fishing lessons, cycling, trekking and many other activities, such as horse riding, paintball and diving are some of the the things you can enjoy while staying here. ... more   less 
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Also Known As:
Ramira Beach Hotel Kos
Hotel Ramira Beach
Ramira Beach Kos
Mitsis Ramira Beach Hotel Kos/Psalidi

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