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“A bit of a let down”

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Mitsis Ramira Beach Hotel
Ranked #5 of 19 Hotels in Psalidi
Certificate of Excellence
Reviewed 29 May 2013

First of all I would like to say is that if you are booking this hotel for your honeymoon DON'T BOTHER! You will not get anything special. My husband and I spent 10 nights at the Ramira for our, we contacted hotel before to say it was our honeymoon and they said they would do everything they could do to make our stay an extra special one. We arrived and we didn't even get our luggage taken to our room, yet we saw lots of other people arrive who did. There was no champagne or flowers, not even a note that said congratulations. Everyone knew it was our honeymoon but no special treatment. A few people we met were shocked that the hotel did nothing for us that they went and asked them about it and apparently they don't do anything special for honeymooners now!

On another note, the staff was fantastic, lovely and very hard working. We spent most our nights at the sunset bar with Adonis and Evdokia and they were brilliant. The food was ok, they cater for every country. The Chinese and Italian restaurants (which were in the main restaurant) were fantastic, you need to pre book if you want to eat there, you get waiter service and everything is cooked to order.

Our room was very clean, tv was old and poor signal, could only get euro news. Our balcony had amazing set views. The mini bar was restocked every other day, which included one litre bottle of water, however my husband and I drink a lot of water on holiday and they said if we wanted more we'd have to buy it from the shop (hello I thought it was all inclusive?) if you are down the beach, they give you tiny plastic cups again no bottle water (but they fill the cups up from bottle water which you can get as many as you want with cups so why not just give us the bottle?) this doesn't make sense to us!

Wifi was very touch and go, signal dropped quite a lot and the only place to get good signal was in the lobby by reception.

You have to pay 20 euros per towel if you want to use the Ramiras, this annoyed us because if we lost our towel card then yes we'd pay but we took enough money out to cover us for trips which we couldn't use because we wouldn't get the money back until we checked out. Also, towels do not cost 20 euros to replace so this seems very odd!!

We didn't really get involved in any of the entertainment so I can't comment on that.

I would say the hotel(building and staff) was 4* but it was let down by cut backs and the fact that they need to rethink the all inclusive, your either all inclusive or you're not!

We had a lovely time and met lots of very nice people. Would I go back to this hotel? No.

Stayed: May 2013, travelled as a couple
3  Thank GemH83_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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464 - 470 of 1,217 reviews

Reviewed 26 May 2013

Just arrived back from our stay at the Ramira Beach late last night and couldn't wait to sing it's praises on here first thing this morning! For value for money, friendly and helpful staff (and also the general friendliness of the people of Kos), location, cleanliness, climate, facilities .....I can't fault it. As well as all the activities at the hotel, it's so easy to hire a bike, catch a bus or, as we did; hire a beach buggy and toured round the island - great fun. We both said that it was the best holiday experience we'd had - could have easily spent all the time at the hotel and beach and not spent a single additional penny. Having an inclusive beach bar with snacks, ice cream and service straight to your sunbed on the beach was fantastic.
I would recommend taking the kind of beach shoes that you can wear in the sea as the walk into it is a bit precarious over the large pebbles (for me anyway).
The rooms were spotless and the bed linen and towels changed daily as well as the minibar fridge restocked.
We were so sad to return home and would definitely go back. The only reason I have scored less than excellent for room service and fitness center was because we didn't personally use them but refer to other's comments

Room Tip: our room in the 500 block was quiet with a lovely view of the sea and beautiful gardens
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  • Stayed: May 2013, travelled as a couple
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5  Thank Senora50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 May 2013

I have stayed at this hotel 3 times now and tMost of the staff here cannot do enough for you they all work so hard for very little reward and do not get the respect they deserve . I have previously given this hotel so much praise yeah the WOW factor BUT there have been a lot of changes since my last 2 holidays here there is distinct shortage of staff a lot of the staff on my previous visits are no longer there and as a reviewer has already stated the little Manager with the attitude needs to be put in his place I saw him ticking of the two head waiters in front of guests I also so him ticking of several of the other Staff as well I think he just likes to think he is top dog. We were also given a room with a leaking shower with no rubber seal under the shower door ,our drudges never once got refilled infect were empty from day1 when I went to reception was told by a receptionist also with an attitude problem we were in an economy room when it clearly states all rooms are ultra inclusive we have been her 3 times paid the same sort of price same company but receptionist would have none of it she also said put your towels on the floor to stop the water from the useless shower as she would not be able to get a shower seal I said fine but if me or my wife slip we will sue and walked away within 10 minutes there was an attempt to put a seal under our shower door which was of no use at all but we put that behind us the only other problem we encountered was a FAT slob two floors below us who would spend most of his holiday asleep snoring and farting on a sun bed outside of his and others room his neighbours also complained and I think they were moved and apart from this upsetting start to our holiday which was not CHEAP but was made to feel cheap we did enjoy the rest of our holiday even if it meant spending most of our time away from our block I am afraid we will be looking elsewhere this summer goodbye mitsis ramira

Room Tip: The hotel says for summer 2013 every room is ultra inclusive on a leaflet check
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  • Stayed: May 2013, travelled as a couple
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2  Thank James H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 May 2013

In october I stayed in Mitsis Ramira Beach for one week with my family. The hotel is beautifully maintained, beautiful swimming pools (salt water), clean rooms, the beach is great and the sunbeds are free. The hotel is on a good location, close near Kos-city. The staff couldn't be more friendly and informative, and they're so child friendly. Once a week there's a greek night and a karaoke night, the rest of the week there are funny shows of the animators. The animation was great and during the day you can play many games, like tennis, football, pool, golf etc. If you want you can rent bikes at the reception. The hotel contains 3 restaurants. The Chinese and Italian restaurants were delicious, just like the food in main restaurant. The main restaurant has got a very varied selection of food. Our room had a seaview and sometimes, when we were lucky, we could see dolphins swimming in the ocean! Every day you will get fresh bed linen and towels and a restocked fridge. We've had an amazing time and we will come back for sure.

This hotel is highly recommended! It's definitely worth it your money.

Tip: go on a day trip to Bodrum (Turkey) or visit the Tigaki beach.

  • Stayed: October 2012, travelled with family
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2  Thank Raquelmx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 May 2013

I stayed here for 2 weeks and even though it was the end of the season it was still perfect. The room was really spacious and clean. The food was excellent and the whole atmosphere in the hotel was excellent.

  • Stayed: October 2012, travelled solo
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2  Thank Diana864
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 May 2013

Just returned from a great holiday at the Ramira beach hotel, excellent facilities , ultra friendly staff ,felt at home from the minute we arrived until we left . The staff in this hotel make the holiday from reception, the maids, the restaurant and bar staff and of course the fantastic animation team.Special mention to Dessy ,Yiannis, Stamatis,Andonis,and Babis, and to Mickey,and Jana of animation team who helped make our holiday a memorable one, Will definitely be back ,would recommend this holiday to anyone.Chinese and Italian restaurants where you are served personally was a real treat, food in main restaurant was also excellent with a good variety. A real gem on a lovely island , the weather was up and down but who cares when you are looked after so well in the hotel .George and myself would like to thank the hotel for a great holiday! See you soon.....

  • Stayed: May 2013, travelled as a couple
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4  Thank 518Sheila
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 May 2013

Just returned from the Ramira Beachand generally speaking had a good time . Kos is lovely and Kos Town in particular is great- very clean and lots to do.
As for the hotel the pro's and cons stack up as follows

Pros
Proximity to Kos Town
Nice and quiet hotel- V. Relaxing
Chinese Restaurant- the best chicken in black bean sauce I have ever tasted
Good Value

Cons
Reception staff dour
Obscene rap music littered with four letter words and racist language played around pool one day - not appropriate with children present
Not told about deposit for beach towels when checking in- frankly 40 euros for 2 towels worth about 5 euros max is outrageous and takes a chunk out of your spending money straight away
Standard of daily housekeeping in room not very good

Probably a correct rating for this hotel is 3 1/2 stars max not 5 but if you can get a deal it is worth going for . We paid just over £300 for a week all inc. which for what we got was pretty good.

  • Stayed: May 2013, travelled as a couple
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2  Thank DebraJG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mitsis Ramira Beach Hotel

Address: Psalidi 85300, Greece
Phone Number:
Region: Greece > South Aegean > Dodecanese > Kos > Psalidi
Amenities:
Bar / Lounge Beach Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Psalidi
#4 Romantic Hotel in Psalidi
#5 On the Beach Hotel in Psalidi
#5 Luxury Hotel in Psalidi
Price Range: £84 - £229 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mitsis Ramira Beach Hotel 5*
Number of rooms: 338
Official Description (provided by the hotel):
RAMIRA BEACH HOTEL represents the epitomy of service in a unique 5-star beach hotel. Located only 3.5 km from the city of Kos, you can easily visit the town while staying fit by either walking or biking towards it, starting from the beach in front of the hotel. The all-inclusive RAMIRA is designed to fulfill the expectations of the most demanding guest, offering high quality services in a secluded and quite setting. Guest accommodation includes 338 rooms, of which 16 with an individual swimming pool, all finely decorated and equipped with all modern comforts. Both for guests looking for action holidays and those wishing to relax, Ramira offers a variety of selected recreational activities for all tastes. Seawater swimming pools, a tennis court, beach volley, beach soccer, mini soccer, mini golf, air hockey, hockey, darts, fishing lessons, cycling, trekking and many other activities, such as horse riding, paintball and diving are some of the the things you can enjoy while staying here. ... more   less 
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Also Known As:
Ramira Beach Hotel Kos
Hotel Ramira Beach
Ramira Beach Kos
Mitsis Ramira Beach Hotel Kos/Psalidi

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