We stayed at the Imperial Kos for our Honeymoon with our 2 yr old son.
We booked through Thompson as a package holiday which was a new experience to us!
Firstly and unrelated to the hotel - but seeing as this hotel is exclusive to Thompson for british customers this is quite relevant.
The flight was a bit of a nightmare... LOTS of unruly children just allowed to scream and run a riot. Smallest seat pitch I have ever had and very uncomfortable seats. Unfortunately one of our bags didnt make it to Kos, and this was our sons, so we were bottle, clothe, nappy and sun screen-less! The thompson staff at Kos did do there best to help us but there was little they could do. Our bag arrived 3 days late.
First impressions of the hotel on arrival was very good. check in was so quick and the lobby area is very nice and clean. We stayed in a Junior Bungalow Suite, we had to upgrade through the hotel as Thompson only sell the lowest grade rooms to its bristish customer... The brits are at the very end of the pecking order but more on that later.
The room was clean and spacious and we had a nice pool veiw. (749)
It was a bit of a pain as there were 2 flights of stairs and with a buggy this gets annoying, maybe the allocation of the room could of been thought out a bit better.
There was a large empty fridge in the room which came in very useful and the TV had 2 english channels, BBC world news and Eurosport. All the other are greek or German.
The grounds itself are well kept and all the communial areas seemed nice and clean.
When we went for dinner on the first night we were astounded at the variety of food, it was over whelming, and we thought that we wouldnt be able to try everything in 7 days....
However, the food is very bland. Its catering for the masses and it soon dawns on you that actually it would be better to have much less choice and some nice flavours.
Breakfast was much the same, infact I missed breakfast on a few days as I couldnt stomch bland bad food first thing in the morning. If you love salad and fruit then its great as there is plenty. Its not really untill you go out for dinner in a little traditional taverna that you realise how bland the food is. They offer smoked slamon for breakfast but even this doesn't taste nice, its the cheapest possible salmon they could find it tastes like.
The staff in the main dining hall were all wonderful though and they make the effort to learn your names and drinks.
We did not eat in the al a carte as we didnt want to waste our money and prefered to eat out instead. Bit of a shame as we were on Half Board.
The swimming pools were a bit dirty and we didnt see anyone cleaning them or any maintenence in the whole time we were there.
The beach is pretty bad, we didnt use it once. There is a great beach called paradice beach which is massive and just before you get to Kefalos which is about 30 minutes away if you really want a beach.
The spa was a bit hit and miss. me and my husband both used it, I am a bit of a spa pro and know what to expect, There was a language barrier which made the treatment I had a bit awkward and not very relaxing. the treatment was OK but no where near worth €120. the therapist after the treatment informed me that she was practising?!
There was a bad sewage smell wafting into the massage room which wasnt very nice.
The drinks at this hotel are so over priced its stupid. the drinks aren't even nice. The staff at the pool bar are very under experienced and cant make simple drinks like gin and tonic well. €12 a drink is way too much, I wouldnt mind if they drinks were exceptional but they were very poor and the local branded drinks tasted awful. €5 for fresh orange juice for a 2 yr old?
The greeks dont make good wine so don't watse your money on buying a bottle at the hotel! go for a french or SA or anythign else they offer.
The entertainment in the evenings is so poor. They have a hour or of childrens music and disco so for children from 8pm. This is for German, Russian and romanian children! the hotel very much focus' on their German, russian and romanian guests. There were very few english guests in comparision and they dont even attempt to involve children who are English. The childrens club (if you can call it that) was not good. I would imagine third world countries would have better facilities. We went there with our son and within a few seconds I knew I wouldnt leave him there alone. No-one approached us (presume because we are English) there children seemed unsupervised, the very fews toys that were there were either broken or filthy and very usd and old.
There was no available water for children and the small outside gravil pit of a sandpit/play area had no shade.
To sum it up, it doesnt qualify as a 5 star hotel. I am a travel agent and I know 5 star hotels. Its probably a good Thompson Hotel if you are used to package holidays. and to be honest we didnt pay a lot of money for 7 nights including transfer and flights on Half Board, so I dont feel ripped off. I would of expected to pay a bit more for a good quality 5 star. This hotel should NOT be charging 5 star prices for drinks and spa treatments though!
We wont be going back to Kos or this hotel and I would doubt we would visit another hotel in this chain.
If you are after a cheapish holiday with no worries about tranfers and some good weather and would be quite happy just chilling round the pool then go for it.
Personally we wont be travelling with Thompson or with any package holiday provider as I dont believe you will get a true 5 star with Thompson. I can see how this would be one of THEIR premiere hotels though,
any questions, please feel free to mail me.
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- Also Known As:
- Grecotel Kos Imperial Psalidi
- Hotel Grecotel Kos Imperial
- Grecotel Kos Imperial Hotel Psalidi