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Reviewed 4 September 2017

+ Pleasant staff ( professional, with humor service)
+ Tasty, healthy and varied food choices. with different theme nights, such as chinese, italian etc
+ Clean and good room cleaning service

- Ugly beach

  • Stayed: August 2017, travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank Mihajlo V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementKipriotis, Guest Relations Manager at Kipriotis Maris Suites, responded to this reviewResponded 1 November 2017

Dear Mihajlo V,

Thank you for staying at Kipriotis Maris Suites and for taking the time to write your constructive feedback.

It is indeed very rewarding to receive guests like yourself, who take the time to convey their thanks to us. Such comments certainly help us in motivating our staff and, more importantly, assist us to provide a more personal and efficient service. We were happy to read that you enjoyed your room, the cuisine, the all inclusive options and you appreciated the efforts that our colleagues put in to satisfy our guest’s needs.
We do pride ourselves on our high level of service and we are very dedicated in making each and every guest stay as special as possible. We have passed your kind comments to all team members.

We would like one more time to thank for you kind words. It would be our pleasure to welcome you back to our hotel soon and exceed your needs and expectations once more.

Kind regards,

Guest Service Team
Kipriotis Group of Hotels

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 September 2017

The hotel is nice, a lot of activities sports and for kids as well, some shows in the evening at the pool side. Restaurant staff were nice and friendly, at the reception - could be better,in my opinion.. It was nice and not borring food in the evening as they had different themes for dinners. Wifi was terrible or not working in the room, only outside. our terrace was facing the back of the building where all of AC machines were placed and it was working really loud.

  • Stayed: August 2017, travelled with family
    • Value
    • Rooms
    • Service
Thank Agnė M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementKipriotis, Guest Relations Manager at Kipriotis Maris Suites, responded to this reviewResponded 30 November 2017

Dear Agnė M,

Thank you for the great review of our hotel!

There is nothing more rewarding that knowing that our guests have spent an enjoyable break.

We hope to welcome you back to our hotel very soon!


Kind regards,

Guest Service Team
Kipriotis Group of Hotels

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 August 2017

Nice hotel, with big room for 4 people, good air condition, comfortable beds. But sometimes the sheets were dirty and torn towels. The taps in the bathroom were dirty and there was a problem with running out of water. The pool is big but very deep - 150-160cm - without the 120cm level, there is only a small children's pool, plenty of sunbeds by the pool. Food very good, dinners repeat after a week. Lots of fruits and vegetables. Pool service All Inclusive - good.
Wi-fi free only at reception, in rooms - extra charge.
Animation - if anyone is looking for - very weak
Beach - cross the street. It is very ugly and dirty. Stones on the beach, entrance to the water also. Dirty deck chairs, no mattress. Much better next to the hotel 4 * beach bar is a trailer, where they serve only drinks - open when they open;). Generally the standard of service on the beach for a 5 * hotel - is an absolute disaster.

  • Stayed: August 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank Marzena T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 August 2017 via mobile

It's a nice hotel with good facilities and great customer service. The staff is friendly and professional. We had a big junior suite room for 2 adults and 2 children. I don't agree with the reviewers that write that this is a 5 start "plus" hotel. It's a nice hotel but for example the hotel next door, the panorama suites hotel is far better.

The best asset is the staff.

We didn't have all inclusive which I'm glad for as it means that you spend a lot of time at the hotel. The breakfast was excellent but it didn't have waffles or make to order omelette. Plenty of choices though and very tasty.

The beach next to the hotel has lots of stone so you must have bathing shoes. There is a bus stop next to the hotel that will take you to town. If you buy you bus ticket in the mini market you pay less than if you pay on the bus. Taxi to town is 9 euro and taxi to Apollo beach just after town is 10 euro. We were traveling with a Scandinavian travel agency and we had free sun beds at the Stand cafe on the Apollo beach. Don't stay by the hotel go to a better beach.

There are extremely few alternatives for dining close to the hotel.

The hotel pool is big and the sun beds and sun screens are nice but as pointed out by others you have to get up early as rules are not enforced. The pool discolored by bathing suit so don't bring white swim suits. It was washed free of charge and almost all yellow color were removed. Please note that the main pool is deep.

The hotel had some nice entertainment and a workout schedule. Training facilities at panorama suits were ok but needs better air conditioning.

Don't miss the Red Sky Bar at panorama suits. They have excellent sushi on Saturdays and Sundays.

Stayed: August 2017, travelled with family
Thank Karin P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementKipriotis, Guest Relations Manager at Kipriotis Maris Suites, responded to this reviewResponded 30 November 2017

Dear Karin P,

Thank you for sharing with us your feedback.

We were happy to read that you enjoyed your room, the cuisine and you appreciated the efforts that our colleagues put in to satisfy our guest’s needs.

We hope to welcome you back to our hotel very soon!


Kind regards,

Guest Service Team
Kipriotis Group of Hotels

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 August 2017

We had a really nice stay at this amazing 5 star hotel,
where the food, the staff, the pool, the facilities
and the room were 100% as they should be.
A hotel that certainly lives up to their 5 stars.
Short distance to the beach only 150 meters, and only 5 km. from Kos city center.
A special thank you to all the staff, but especially thanks to Alexandra Kliafa, Bessy Ziagouva and Giorgos Christodoulou who made the stay extra nice.
We will certainly return to this lovely, quiet and perfect hotel.
The family Dupont, Sønderborg in Denmark

Stayed: July 2017
Thank Duptek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementKipriotis, Guest Relations Manager at Kipriotis Maris Suites, responded to this reviewResponded 2 November 2017

Dear Duptek ,

We do appreciate the fact that you have chosen Kipriotis Maris Suites for your stay and for taking the time to post your valuable review.

We are so glad to read that you had an excellent stay here, that all facilities and services were to your satisfaction and that you would recommend our hotel to future visitors. Our main goal is to always provide the highest quality of service to our guests and feel at ‘home’ during their stay with us. We have passed on your kind words to Alexandra Kliafa, Bessy Ziagouva and Giorgos Christodoulou

It would be our pleasure to accommodate you again in order to create more memorable summer vacation days.

Kind regards,

Guest Service Team
Kipriotis Group of Hotels

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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