We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Amazing hotel!”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 1 more site!
Atlantica Eleon Grand Resort & Spa
Ranked #2 of 5 Hotels in Tragaki
Certificate of Excellence
Chester
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Amazing hotel!”
Reviewed 27 July 2014

The hotel is lovely, and situated in a brilliant location! The staff were friendly and helpful.

We had an early flight and had to check out the day before, the staff more than accommodating offering us rooms and facilities to use along with and early breakfast and 1:30am!

Overall lovely relaxed holiday, we would highly recommend!

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank soph_1192
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

896 reviews from our community

Traveller rating
    420
    302
    105
    38
    31
See reviews for
433
318
2
3
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (187)
Date | Rating
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Norwegian first
  • Polish first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Any
English first
Dublin, Ireland
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 23 July 2014 via mobile

My husband & I got married in Zakynthos in June. We had the most amazing wedding. The week before the wedding we stayed in another 5 star hotel in another part of the island and it was just fabulous.
The night before the wedding I stayed here at the Eleon with my mam & 4 bridesmaids (2 triple rooms). What we got in each room as the bed for the 3rd adult was a flimsy camp bed with a really thin matress that you could feel the bars of the camp bed through.
As it was the night before the wedding, i wanted everyone to get a good nights sleep so i phone down to reception to ask for a second think matress to put on top of each camp bed or a blanket to put under the matresses so that the bars couldnt be felt. I got told that there were no spare matresses, no spare blankets and that they'd fix it the next day. I tried to explain that my mam & bridesmaids were only staying 1 night & is there anything that could be done but they said no.

The next day (the day of the wedding) I had a family suite booked for 5 nights for my honeymoon for myself and my husband to be so myself and the girls checked out of the triple rooms and moved into the suite to get ready.
What a dissappointment for a suite!! It was just a double bedroom room with a small kitchen area behind it. Not at all what i'd expected from a suite.
We all got ready in the room, got our hair & makeup done etc & my husband surprised me by sending over champagne & chocolates so platters of fruit and ice buckets etc arrived to the room.

We cleaned up as best we could before we left but we had been getting ready for a wedding there all day & lost track of time and the wedding cars arrived and the last few minutes was a rush.

The suite was quite a walk from reception where the cars were and the cars can't drive down, not the easiest walk in a wedding dress!

My mam asked at reception could the suite be cleaned after we left for the wedding before myself and my husband arrived back that night and we were told of course.

Myself and my husband arrived back to the suite, ON OUR WEDDING NIGHT, as a newly married couple and the room had not been cleaned! The fruit platters and champagne buckets hadnt even been removed so the room was full of flies and insects!! It was disgusting! There wasnt any toilet paper left. There were wet towels left around from my shower that morning. To make it worse the someone had come in and put swans made from towels and flower petals on the bed in that mess! I cried, on my
wedding night!

The next day we went to the pool & there were no sun loungers left with matresses but the wood was too hot to lie on. But we saw a pile of matresses. When we asked for two, they said they were wet?!!

We went back to the pool at our suite instead to find that the room still had not been cleaned so we put the fruit platters, ice buckets, champagne glasses etc out onto the patio ourselves and went to reception to speak to a manager & recounted everything.

The manager said that the night before the wedding she had asked for matresses for the camp bed to be sent up?! And she said that she would send cleaners to the suite straight away.

We never got an apology, a call to check was everything okay afterwards, nothing!!!

The only thing we got was a note asking my husband to call reception & when he called they were asking when would he pay for the champagne (as he'd ordered it over the phone).

The hotel itself is beautiful. The views are spectacular & the pools are really nice. The food is lovely too.

We were all inclusive though and we had a private pool at our suite but to avail of the all inclusive drinks you had to go to the main swimming pool area which was a good 5 minute walk or more away. There are a lot of suites so there should be some facility to get the all inclusive drinks for the suites.

Overall we are just really upset at how we were treated and would not reccommend this hotel for honeymoons as I feel our wedding night was ruined.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Ker M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 22 July 2014 via mobile

Been here 2 years ago and been so happy that we returned this year again. Staying in the family suite outside main building, nice and big room, always clean (cleaning 2 a day), very good food, beautiful pools for kids of all age. All inclusive a bit limited compared to 2 yrs ago but still ok.

Stayed July 2014
Helpful?
4 Thank Jana P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gliwice
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 July 2014

The hotel itself is not as beautiful as it looks on the photographs, it is true that it is clean, but the condition of furniture and bathroom is not very good, rather old and requiring a slight renovation. The Greek management staff in restaurant , and Greek staff in reception rather unfriendly.
Views of the sea, and pools excellent, staff in bars and cleaners also very friendly, food ok. In general a nice place you can rest are the terraces with furniture with the beautiful view of the sea.
Horrible smell outside during the night, you have to close windows because of that.
The hotel should be a 3 star hotel, not a 5 star one. Not worth the price you pay for a stay there.
Luckily, we took some trips, rented a car, and avoided staying in the hotel too much there are lots of nice places to visit in the area.

  • Stayed July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank Ewa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cardiff
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 12 July 2014

Arrived at the Eleon at 12pm mid day and we were given a warm welcome by the lovely reception staff. We were taken to our room (not by the happiest of men) in the midday sun with 2 young children, the walk was a good 5 minutes to our room and the hotel could invest in a golf buggy to take guests to their room if they don't stay in the main hotel.
We stayed in a family suite which was spacious inside with kitchen area etc although the storage for a family of four for clothes etc was limited.
The actual hotel itself is beautiful with a choice of pools, we did tend to stay by the kids pool although to reserve a bed in the area, you needed to be up by 7.30am at least! If you didn't reserve a bed by 8am, you would need to go to the Olive Tree area which although is lovely with sea views, the noise of the crickets can drive you mad!!
The choice of food is excellent with beautiful fresh food every day. The choice for children is limited so they could do with a childrens area with chicken nuggets or pizza that the children like.
The Entertainment ladies are fab, they work very hard and some of the shows were excellent with the limited stage area they have and I do agree with a previous reviewer that Jack should take a tip from the girls and interact a bit more with the guests rather than the waitresses!
The waiting staff are so hard working and always have a smile, they do not stop all day and night and take orders from your sunbed which is refreshing for an all inclusive holiday!
We did the Play Away Pirates trip with First Choice which was brilliant, my 5 year old son loved it and it was well organised. Smugglers Cove can get very busy the later you get there but it is well worth a visit and you get to see some of the rest of the island. We did get a taxi into Tsivili which was about 7 euros and there were some nice bars and restaurants and definitely worth a visit. There is not much you can walk to from the hotel so you would need to get a taxi anywhere.
All in all this hotel is beautiful with just a few things needed that would warrant it being a 5 star. Ideal for family and couples!

  • Stayed July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
3 Thank Crean77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swansea, United Kingdom
Level 4 Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 11 July 2014

Returned 04/07/14 from two week holiday - totally relaxed.

On arrival as others stated prompt service. After travelling exactly what is needed. Hotel kept spotlessly clean day and night, cleaners, bless them work extremely hard from morning till late, still cleaning at 23.00hrs !!!! amazing ladies, always smiling, nothing too much trouble, we waved daily to them, even took over mopping up one night for them ha ha.

Food: AMAZING - first class choice, quality, home cooked, tasty - great choices, tho for british children think be a bit limited. We loved the soups/bread, all homemade - in fact we loved everything. Excellent to see the Chefs/managers sitting in restaurant also. Best food we have had on any of our holidays - congratulations XX

Pools kept clean, lovely temperature, our favourite was by the beautiful rugged beach, unspoilt, had good choice of sunbeds daily, no trouble getting sunbeds at all. Plenty of shade underneath the beautiful olive trees, lovely to see families enjoying the slides, then choice of sea or pools - WOW. Waiters/waitress service from 10.00am to 17.00 to your sunbeds daily at beach/pool/olive grove - AMAZINGLY hard work students, in high temperatures, back and foe all day - just wish people would take glasses to them instead they hunt for them under sunbeds, etc
You do need wear a shoe in sea as rocky, the cleanest sea we have had pleasure to swim in. We miss it terribly.

Staff all friendly, one or two bit serious looking and a smile would be good. We have to especially mention Ewelina, Karolina, Michel and MATEUS (in the restaurant) they always smiled, friendly, efficient, passed the time of day, asked if we were enjoying our holidays, day etc. We miss you all.

ENTERTAINMENT: The Greek night is a definte for all ages - they are brilliant, saw it twice and one of the best nights of the holidays, everyone smiling and enjoying, especially when I saw my husband Steve do a chest bump with a man dressed in black outfit with a white tutu !! hilarious. Piano nights enjoyable also, we had a few sing alongs especially on the Jazz night, we called the pianist Cat Stevens look alike, my husband sang a Rod Stewart song with him, have to say Jack - steve had a bigger crowd/applause than you had all fortnight, maybe something to do with personalities? Jack once you spoke to us during our 14 days, you not approachable, look moody, you don't interact with guests, especially the children. Your voice is quite good, you should learn from rest female team, they are outgoing, friendly, smile, good singers and put a lot of effort daily into their work - YOU are on a paid holiday which you don't seem to enjoy, there are plenty of people looking for work - as song goes "hit the road jack".

Overall we had a fabulous holiday, totally relaxing, visited Turtle island - another must - met lovely people from different countries, ate too much glorious food. 10/10 and would definetly recommend - THANK YOU ALL XXXX

Room Tip: more of a complex site as hotel only two floors high - really quiet tho, we had young families all...
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
5 Thank Yvonne P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nottingham, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 29 June 2014

Have just returned from a wonderfully relaxing week at the Eleon Grand Resort and Spa.
We booked the holiday last minute with First Choice
Cannot fault the package with them and they made everything seamless and smooth

Arrival: Arrived at the hotel and checked in around 14.25pm, receptionist very friendly and although lunch finished at 14.30pm, she insisted that we leave our cases and enjoy the lunch which was very accommodating as she could have advised we had just missed it, left our cases with the bell hop to be whizzed up to our room

Room: Very clean and modern, with lovely sea view (on the 2nd floor)
All amenities in the bathroom, TV OK with 3 English news channels, but this didn’t bother us as never really used it. Plenty of plug sockets for appliances.
Bed made every day, plenty of towels and changed twice a day
Maids were always very nice and do a sterling job
Free electronic safe, plenty wardrobe space, lack of hangers but I find this is common place in hotels abroad

Pool Area and Bars: The layout of the hotel is just lovely, especially the infinity pool and outside lounge area
Plenty of sun beds, but these were often reserved from 7am every morning; luckily one of our party members was up early and offered to do this for us (we were a party of 3)
Most spots around the pool are lovely, but be aware of the decking as this gets extremely hot for bare feet!
The main Gentleman behind the pool bar was very friendly and always had a smile.
The beach is behind the pool bar, and although it’s very shingly, the water is lovely and worth a dip

All Inclusive: Excellent choice of food. Never went hungry and always a varied choice.
Breakfast; fresh fruit, cereal, continental, cooked breakfast
Lunch and Dinner: BBQ’ed meats were a favourite and the fresh pasta as you could choose from 2 sauces. Some evenings the Chef excelled in his meat dish, such as the Pork and Duck and he deserves praise for that
Drinks; to be expected, 4 cocktails and their local spirits, but the ‘Sweet Wine’ was a favourite

Waiter and Waitresses: The majority of the wait staff is polish and we could not fault them. Their English is excellent and they always had a smile for you. They all work extremely hard so deserve unreserved thanks.
I have stayed in a few all inclusive resorts and never have I been offered a drink on my sun lounger or sitting in the bar. Long queues are often associated with all inclusive, but it’s not the case here and I imagine this is what would have guests returning year after year. Served in large plastic glasses around the pool and nice glasses in the lounge bar

Entertainment Team; Do a fab job both during the day activities and evening entertainment, we found we went to watch the show most evenings and thoroughly enjoyed them

Trips: Lot’s to choose from (worth going to the rep meeting as Fiona was lovely and very knowledgeable)
‘Smuggler’s Cove’ is a must do, and the First Choice Rep Suzy was fab and very interesting to listen to

Improvements; Coming in to high season the hotel would benefit from providing more sun loungers for the increased volume of guests they are sure to have
The Buffet is open from 19.00 – 21.00, for the volume of guests, I think this a too smaller time window, they would benefit from doing 18.30 – 21.30 for example.
We often didn’t dine until 20.45pm to avoid the rush and to get a table. Management seemed to be present to try and sit everyone as quick as possible but I think the additional hour would make a huge difference

The location of the hotel is distanced from the main resort of Tsilivi (10 min taxi ride at 7 euros) which can mount up if you do want to go every night.

I have read reviews that do not class the hotel as 5*. I have to disagree. First Choice have rated it a 4* Plus and by Greece standards this is correct, UK standards are very different and I would place it as 3* Plus.
I think you would be hard pushed to get a better standard of resort in Zante and indeed the rest of the Greek Islands

Thank you to all at Eleon Grand for a fabulous holiday.

Room Tip: Consider paying for a Sea View Room as you could be placed in the other block of the hotel near the...
See more room tips
  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank Emz G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Tragaki
0.1 mi away
Lesante Blu Exclusive Beach Resort
7.2 mi away
Louis Zante Beach
Louis Zante Beach
#1 of 74 in Laganas
1,623 reviews
1.3 mi away
TUI SENSIMAR Caravel Resort and Spa
Show Prices
Show Prices
Show Prices
9.0 mi away
Mabely Grand Hotel
Mabely Grand Hotel
#1 of 2 in Kampi
663 reviews
1.9 mi away
Zante Maris Hotel
Zante Maris Hotel
#7 of 51 in Tsilivi
1,189 reviews
10.5 mi away
The Bay Hotel & Suites
The Bay Hotel & Suites
#1 of 18 in Vasilikos
564 reviews
Show Prices
Show Prices
Show Prices

Been to Atlantica Eleon Grand Resort & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Atlantica Eleon Grand Resort & Spa

Property: Atlantica Eleon Grand Resort & Spa
Address: Tragaki, Tragaki 291 00, Greece
Region: Greece > Ionian Islands > Zakynthos > Tragaki
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Tragaki
#2 Luxury Hotel in Tragaki
#3 Romantic Hotel in Tragaki
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Atlantica Eleon Grand Resort & Spa 5*
Number of rooms: 205
Official Description (provided by the hotel):
In the area of Tragaki, on the east coast of Zakynthos island, the newly built hotel complex Atlantica Eleon Grand Resort & Spa, occupies its own special place. The name far from random, and while beachfront, is a land 41.000 M2, full of olive trees. This Mediterranean scenery combined with the beauty of the Ionian Sea, is the visitors first impession, at the moment of arrival in the lobby. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Bookgreece.com, TripOnline SA, 5viajes2012 S.L., Travel Republic (UK) and Evoline ltd so you can book your Atlantica Eleon Grand Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Eleon Grand Resort And Spa
Eleon Grand Hotel Tragaki
Atlantica Eleon Grand Resort & Spa Zakynthos/Tragaki

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing