We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Amazing hotel with amazing staff!!!!!”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
SENTIDO Louis Plagos Beach
Ranked #1 of 4 Hotels in Tragaki
Certificate of Excellence
Reviewed 11 September 2011

What a fantastic hotel with fantastic staff from the moment we checked into our room to the moment we checked out we were treated like royalty. A very special mention to Alex at the bar, takis in the restaurant and the animation team peter, razi & Sandra who ensured our stay was memorable.
The rooms were spotless and spacious with huge balconies.
The food was never repetitive and always had lots to choose from
We had an amazing holiday and will definately be returning next year!!!

  • Stayed: September 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Sammie060901
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (1,124)
Traveller rating
Traveller type
Time of year
Language

782 - 788 of 1,124 reviews

Reviewed 10 September 2011

We have just returned from Louis Plagos Beach hotel. Firstly we must agree with previous comments; the hotel is not 4 star, at best 3½.
Room
We had room 503 which appeared to have the smallest balcony in the hotel. We were a party of 3 but there was no way you could get 3 chairs on it. The room itself was clean and extra pillows were promptly delivered when asked. The bed was comfortable and the TV had 2 English channels, BBC World & CNN.
Restaurant
Generally the food was of good quality but not sufficient variety. The show cooking was of someone carving a joint of meat. The meat was very good but the fish dishes were limited; frozen calamari & white bait and fresh sardines. The salad selection was good with lots of lovely dips. Judging by conversations with returning guests & comments in the dining room comments book the food seems to have gone downhill since the hotel was bought by the Louis group.
Drinks
These seemed to be watered down. The beer was good but the red & white wine was undrinkable, so we would take a sparkling wine from the bar into the restaurant in the evening. The cocktails available after 6pm were very good & we enjoyed drinking them on the outside terrace which has lovely views over the pool & sea.
Animation / Entertainment
The team, led by Peter were the best we have ever had. They worked tirelessly, had endless enthusiasm and made our holiday so enjoyable. It was all the more remarkable considering the limited budget. They are agency staff however so it is unlikely they will be there next season.
Location
A lovely setting overlooking the sea but quite isolated. The hotel was full in our first week so we could not get a bed round the pool but beds were available on the grass slopes. It is a 30 minute walk along a busyish road with no pavements into Tsivili, or a €7 taxi ride. We would recommend getting the bus into Zakinthos town. There is an hourly bus service from outside the hotel but it stops running at 6pm. Ask reception for the timetable or look above the bus stop. The hotel is the last stop so the bus turns around here.

  • Stayed: August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank KentDaisy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LOUIS_HOTELS, Manager at SENTIDO Louis Plagos Beach, responded to this reviewResponded 20 September 2011

Dear Guest,

Thank you very much for choosing to stay at the Louis Plagos Beach.

We are pleased that you enjoyed the quality of our food, however, regarding your comment about food variety, we believe that offering everyday a variety of almost 17 hot dishes, including show cooking and carvering station every night, is varied enough. There are different themed nights every evening with meals for children and vegetarians too. However you are right about your comment regarding fish and as a result we are thinking of implementing a fish night from next season.

Referring to the last guest comment on Tripadvisor, most of the reviews rate us as a 4star, and even as a 5 star from one guest, yours being the only one rating us down...

The room you were in, 503 is indeed with a small balcony, but should you have mentioned that this was a problem for you, we would have sorted this out and moved you to another room.

We are discontented that you judged our services and food quality after hearing hearsays. Please be informed that the hotel was always under the Louis management and according to the comments book at the restaurant, we received this year much better comments than the previous ones. This is due to the new standards implemented this year by Louis Hotels, following the expiration of the franchise agreement with Iberostar.

We thank you for your comments and we are looking forward to welcoming you to our hotel in a bigger and more comfortable room.

Best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 September 2011

I only arrived back from 10 lovely days at this hotel yesterday but was so impreessed i had to right my review immediately. Ill start from the beginning

CHECK IN

As soon as we arrived at the hotel we we're greeted with a big smile at reception, we we're told the restaurant was closing and before we checked in to go and have something to eat, which we we're more than happy to do. on return to reception we found our bags had been taken straight to our rooms, which was a nice touch. I have a 10 month old baby and had read the reviews about all the steps so decided to email prior to arrival to ask for a rooms with minimal amount of them, we we're right next to the pool and had no steps to get up to the bar and restaurant of an evening, Perfect!

FACILITIES

This hotel does exactly what it says on the tin, the pool is cleaned every morning (One day i even saw the pool cleaner doing all the grouting with a small wire brush. The pool how ever is VERY VERY deep, 3.5 metres at the deep end and not much better in most of the shallow end, but there is nothing you can do about it, One sugestion i would, make would be some protection from the sun over the baby pool as it is direct sun light most of the day. There is a nice tennis court which never seems to be used if your brave enough to play in the sun. and ideally for the papers there is a shop about 2 minutes up the road. The pool bar is open from 10am and the staff are xcellent especially Efi and Babis who are always in a good mood and has a laugh and a joke with you. Yamas guys!

THE ANIMATION TEAM - Peter, Crazy Razi and Sandra

Where to be begin, i dont understand how 3 people can work from 10am till 11pm 6 days a wek and everyday be as happy as they are, they come round everyday asking to do games and water aerobics etc but arn't pushy if you dont want to join in, me and my party like to get involved so did most things each day like "Crazy" darts, Ping Pong, and french boules. everything is done really light hearted but is a good laugh if you want to do sonmething different from just laying in the Sun.
They are also in charge of the evening entertainment. We didn't go everynight to watch but on the nights we did they do really well and have you laughing you head off, When they say they are doing there "Animation Teacm Skech" and "Titanic Sketch" make sure you go and watch it is hilarious.
Nothing is ever to much trouble for these guys they brought toys over for my baby to play with and when my wife was feeling under the weather one day the following day they came straight over to ask how she was feeling, only small things but a really nice touch.

RESTAURANT

Takis is incharge of the resturant, he gets a lot of mentions on Trip advisor and every single one is justified, he cannot do enough for you. Every night when we went for dinner he would reserve a table for us exactly where we liked to sit by the window under the air con and there was always a high chair ready for Daisy. he always said hello to her and made her smile which was a nice touch, make sure you keep him he is an excellent asset to the hotel.
As other people have said the food does get a bit same old same old but they do very well considering the amount of people they have to feed, ignore the comments about the food being cold this is not true, it may of been the same sorts of food most nights but there is always something there you would like to eat.

BAR

Alexander and Andra are legends. Alex knew exactly what you would want to drink and would start pouring it as he saw you walking over to the bar. he had all the info of the surrounding areas and was the go to guy if you needed anything answering. We went out with him on his night off and he was just as much of a gent then as he is when behind the bar, he use to give my little girl a cuddle and pretend she was helping him make other guests there drinks, lovely bloke.
Andra was just the same as a waitress lovely to chat to and always had a smile on her face, she would stop and chat to you and help with any issues you may have. Also Andra Daisy says thanks for the Turtle.
As other people have said however the drinks are not strong and will not get you very drunk but the taste nice all the same.

OVERALL

The hotel is excellent and as i have said in my essay sized review all the staff are top notch and very friendly. The rooms are always very clean and so are the grounds.
I have never done a review before but was so impressed with this hotel i thought i should. Well worth a visit

Thanks for a lovely 2 weeks and we will definately see you next year.

Room Tip: Email the hotel first
See more room tips
  • Stayed: August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank andyo283
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 September 2011

I have to say that all the staff make this a 5 star hotel as every single one we met was fantastic. Takis and the head chef were always on hand to help and advise you ( the salad bar could have done with some labelling to identify dishes) in the dining room, the room cleaners were polite and did a great job , the gardener seemed to work all hours and needs an assistant but the stars of this hotel were the animation team, Peter, Razi and Sandra. Always smiling, cheerful, polite and friendly and never too busy to have a chat..Titanic will live with me for ever and we loved the afternoon Suduko and jelly! The accommodation itself does need renovating and the linen and towels, although clean, have seen a lot of use but these are not what make a great holiday. Yes, the alcohol is of strange origin and not full strength but when its served by Alexander and his staff who cares. There was always something good to eat and the roast leg of lamb was superb.My only word of caution is there are a lot of steps around the site that are not always ramped for those with restricted mobility and no beach but the jetty gives easy access to a fabulous clean, clear and warm sea. We used Nefis travel for our trips and they represented great value for money and we booked before we travelled and the trip tickets were delivered to the hotel.

Room Tip: Ask for sea view in a quiet location.
See more room tips
  • Stayed: September 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Mrsheathershaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LOUIS_HOTELS, Manager at SENTIDO Louis Plagos Beach, responded to this reviewResponded 15 September 2011

Dear guest,

Thank you so much for leaving a positive review about your stay at the Louis Plagos Beach!

We were more than pleased to read how much you enjoyed our hotel services and food, but in particular we were happy to see that all our staff members and animation team have left you a great impression and unforgettable memories full of joy and fun!

Rest assured that your comments will be shared within our hotel and we look forward to the pleasure of welcoming you back again.

Yours sincerely

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 September 2011

This is our third trip to Plagos Beach, and from the moment we arrive it feels like we have never been away. I have already said in previous reviews that the hotel is exceptional, with amazing views, lovely pool, excellent food and fabulous service. I would like to thank all the staff who made our stay so enjoyable, of course Alexander and Lefteris, who make every evening so much fun. Babis (hotel lifeguard) or as we now know him Doctor Babis (love you loads). Takis who runs the restaurant like clockwork, Takis please thank all your hardworking staff, Chef who has kept the high standards in his first year at Plagos, Effita (Effi) our lovely friend at the pool bar and Andra who kept us enthralled with her amazing stories. The animation team were outstanding this year, and kept us entertained both day and night with hilarious and very well rehearsed shows, we found the team to be extremely polite and if you didnt want to join in they said thank you and moved on. So special thanks and love to Peter, Razzi (ooh ooh) and Sandra (Miss Aqua Gymn). Once again thanks to everyone for a fabulous holiday, lots of love and miss you lots xxx Liz, Andy and Izzy

  • Stayed: August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank gatliz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LOUIS_HOTELS, Manager at SENTIDO Louis Plagos Beach, responded to this reviewResponded 15 September 2011

Dear loyal guest,

We would like to thank you for your lovely comments about the Louis Plagos Beach and our team.

We were delighted to read that you loved your stay and rest assure that all your comments regarding our courteous staff members and entertaining animation team will be shared with them.

Thank you for staying with us and we look forward to seeing you in the nearest future.

Kind regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 September 2011

My first holiday here was 2 years ago with a friend and we had a great time. I went back June 2011 as I felt very sure I would have a really good holiday on my own.
I walked back in the reception to be greeted by the young lady that I knew, she was delighted to see me and was helpful throughout my visit. The restaurant staff were the same and the food is of the same high standard with lots of variety. At the pool bar Efi remembered me and again her service was faultless and very friendly. The hotel is kept clean throughout including the bedrooms and the pool area.
The bar manager Alexander makes everyone feel relaxed and is chatty when his bar is quiet, he is also a good person to ask where to go for late drinks and a party! He is lots of fun.

I like many things about this hotel and the staff, because this is an upmarket hotel most of the guests are pleasant people. I was unlucky last time as there was a wedding party of rough people (about 20 of them) and they were a bit noisy at times but they were only there for 3 days of my holiday so it didn't matter too much.

I would recommend this hotel to people who want a fairly quiet holiday - it's a short drive into the village unless you like long walks - but no pavements so not safe to walk at night.

I am going back next week for the third time so more news in a few weeks!

  • Stayed: June 2011, travelled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Manty99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LOUIS_HOTELS, Manager at SENTIDO Louis Plagos Beach, responded to this reviewResponded 15 September 2011

Dear loyal guest,

Thank you for expressing your enthousiasm and for choosing to visit the Louis Plagos Beach after a positive experience with us.

We are glad that you much enjoyed our hotel's services, our facilities and frienldy staff, and we hope that your next stay with us will be as pleasant as the previous ones!

Yours sincerely

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 August 2011

This is the first time i have written a review of a hotel even though i always use trip advisor when looking to book a hotel. The one thing thats always a challenge with a review is that you don't know what the person writing it is pegging it against. So i thought it would be helpful to say that as a family we have stayed at very high quality hotels all around the world, Jumierah Beach, Meridian Beach and Hyatt in dubai, meridian in monaco etc so we know good hotels and quality food....

we had probably our best family holiday ever at the hotel and our kids of 3 and 6 did too.

If you wanted star ratings for the hotel based on rooms and facilities it would not do the hotel justice as against 5 star dubai nothing quite matches up. The bed rooms are quite small and basic / functional but that for us is not a problem as being with nice people, good food and drink and having a good holiday is priority.

the food was very good with lots of choice for all 3 meals, with a very good healthy station 3 or 4 main choices for main meals, good vegetables and potatoes and not repetitive at all.

breakfast you can have your own eggs as you choose, pancakes freshly made and lots of fruit etc

lunch there was a wide choice as well as snacks at the beach bar before and after lunch

the all inclusive worked really well and there was a great choice of spirits, juices, coffees, beer, milkshakes etc.

entertainment was fantastic with peter, razzi and sandra really having a ball and not putting pressure on you to join in but happy if you did. the kids loved them and this made it possible for us to have a break as well knowing they were in good hands and safe.

there was a lovely balcony with comfy chairs outside which was perfect for sitting and enjoying a drink late into the night.

the pool is quite big and well positioned so you can get all day sun or hide in the shade for 10 hours a day what ever you want.

the weather is perfect, hot in the day with limited humidity and at night you can comfortably sit outside warm but not hot or cold

we met so many people we will stay in touch with and would throughly recommend the hotel to any family looking for a great holiday with perfect weather and we will be returning 100%

  • Stayed: August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank stuartburford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LOUIS_HOTELS, Manager at SENTIDO Louis Plagos Beach, responded to this reviewResponded 9 September 2011

Dear guest,

Let us express our gratitude for choosing the Louis Plagos Beach and for taking the time to write a review about us.

Your comments about our services, our facilities and our professional and friendly staff members are even more appreciated, as they come from you, an experimented traveler. We are delighted that you were left satisfied with our hotel, the great food on offer and the entertainment.

We thank you for recommending us, and we look forward to the pleasure of welcoming you and your family in the nearest future.

Yours sincerely

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Tragaki
1 mi away
Tui Sensimar Caravel Resort and Spa
0.2 mi away
Lesante Blu Exclusive Beach Resort
10.2 mi away
The Bay Hotel & Suites
The Bay Hotel & Suites
#1 of 18 in Vasilikos
646 reviews
Show Prices
Show Prices
Show Prices
0.9 mi away
Zante Pantheon Hotel
Zante Pantheon Hotel
#11 of 51 in Tsilivi
273 reviews
6.6 mi away
Venus Hotel & Suites
Venus Hotel & Suites
#1 of 30 in Kalamaki
1,276 reviews
1.1 mi away
Sentido Alexandra Beach Resort
Show Prices
Show Prices
Show Prices

Been to SENTIDO Louis Plagos Beach? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about SENTIDO Louis Plagos Beach

Address: Amboula Beach, Tragaki 29100, Greece
Region: Greece > Ionian Islands > Zakynthos > Tragaki
Amenities:
Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #1 of 4 Hotels in Tragaki
Price Range: £49 - £153 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — SENTIDO Louis Plagos Beach 4*
Number of rooms: 161
Official Description (provided by the hotel):
SENTIDO Louis Plagos Beach, around 150m from the gentle-sloping, sandy and pebbly beach of Ampoula (Zakynthos - Greece). We are happy to announce that this hotel will be franchised by SENTIDO Hotels and Resorts as from Summer 2015 following a series of renovations which will take place in winter 14/15. The renovations will include: 1) Full renovation of all 48 front sea view superior rooms 2) Refurbishment of all other hotel rooms by changing bed covers, curtains, balcony furniture, adding flat screen TV, glass partition in bathrooms and by replacing the room and balcony floors 3) brand new spa & gym 4) addition of 2 new adult Infinity pools & transformation of our existing pool to a large kids' pool with water features and to a separate swimming section. 5) upgrading of the hotel's snack bar by the pool to a themed restaurant (Greek Taverna) with show cooking offered as extra choice by reservation to clients on All Inclusive without extra charge 6) new open air Blue Bar 7) refurbishment of hotel lobby ... more   less 
Reservation Options:
TripAdvisor is proud to partner with TripOnline SA, Hotels.com, Ebookers, Evoline ltd, 5viajes2012 S.L., HotelsClick, Cancelon and HotelQuickly so you can book your SENTIDO Louis Plagos Beach reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Iberostar Hotel Plagos Beach
Iberostar Hotel Tragaki
Iberostar Plagos Beach
SENTIDO Louis Plagos Beach Zakynthos/Tragaki

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing