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SENTIDO Louis Plagos Beach
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Reviews (1,133)
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All reviewsanimation teambar staffsea viewinfinity poolgreek tavernablue barsuperior roommain poolnearest towngreek nightgreat holidayzante townnext yearmain restaurantsmall beachtea and coffee making facilitiesbus stop
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585 - 590 of 1,133 reviews
Reviewed 24 August 2014

We, my wife, daughter (13) & I, with our friends, husband, wife & 2 daughters (13 & 17) have just returned from a wonderful week at the Louis Plagos Beach. The hotel is clean, tidy, welcoming and relaxing (albeit the beds could be softer!) in a great location overlooking the beautifully blue Ionian Sea. The food is all caringly prepared and presented and very tasty. But most of all the staff, in particular Takis, are all very friendly, helpful & attentive. A great location for a peaceful and relaxing stay. Hope to return, as long as the Hotel's plans to upgrade and add two new pools along the cliff tops dont put the prices up too much!

Room Tip: Rooms numbered in the 900s enjoy the best sea views
  • Stayed: August 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
4  Thank ChrisJC23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LOUIS_HOTELS, Manager at SENTIDO Louis Plagos Beach, responded to this reviewResponded 27 August 2014

Dear guest,

Thank you very much for choosing to spend your holiday at the Louis Plagos Beach and for writing these nice words.

It is wonderful to see that you had an unforgettable time at our beautiful hotel and that you particularly enjoyed our stunning location. We will certainly share your kind words with all the ones involved. As for the bed, we just wish you had informed us about this matter during your stay, as we would have been delighted to provide you with an overlay.

We look forward to receiving you as a guest once more at the Louis Plagos Beach.

Truly yours,

The Management.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 August 2014

Between July the 28th-August the 4th I visited the Greek island of Zakyntos,whre my wife and I were guests of the Louis Plagos Beach Hotel,located near Tsilivi.
From the beginning we were received very warmly and we were given a comfortable and cosy room,which offered a magnificent view of the sea,room 927.
During our stay at the hotel I noticed,besides the the good conditionof all the facilities,the beauty of the floral arrangements,the varied placing of the sunbeds,the order,the clealiness which governed all the spaces and the additional buildings.
Another pleasant surprise for us-we must admit-are a little bit of gourmands,was the extremely tasty and varied food,the quality drinks in the restaurant and the bars.
The staff is busy and efficient and also extremely kind , friendly and tries to promptly solve any request from the clients.One cannot fail to notice the efforts of the managerial team to make everything work like Swiss watch,to the complete satisfaction of the guests.
The animation team makes important efforts so that may offer the guests unforgettable moments and has special and entertaining moments for both couples and families with children,all through the day.
Those who love sports are not forgotten,during their holiday they can enjoy active and entertaining moments of gymnastics,both at the swimming pool,including water polo,and on the dry land,with activities scheduled at various moments of the day.
The "Greek night " was very inspired ,we enjoyed the locally flavoured artistic moments,animated by the presence of a very good lady singer.
if we are to add the wonderful landscapes and theextremely intrestingsights to seeon the island,then we obtainthe ingredients of an unforgettable holiday.
Our conclusion is that that we were guests of a very good hoteland our assessment cannot be other than-maximum score and congratulations!

  • Stayed: July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank Nicoleta G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LOUIS_HOTELS, Manager at SENTIDO Louis Plagos Beach, responded to this reviewResponded 27 August 2014

Dear guest,

We dearly thank you for choosing to stay at the Louis Plagos Beach and for writing such an adorable comment.

It is wonderful to read that your holiday at our stunning hotel was truly unforgettable and that you favored our exceptional staff. We strive hard to provide you with the highest quality services, hence seeing your satisfaction is truly heartwarming. Rest assured that we will share your nice words with all the ones involved.

We hope to have the privilege of welcoming you again at the Louis Plagos Beach.

Warmest regards,

The Management.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 August 2014

We (myself, my wife and two children aged 18 & 15) stayed here between the 29th July and the 5th August. We arrived at half nine at night, and the gentleman on reception very kindly suggested that rather than fill out all the paperwork straight away, we go to the restaurant (we were All Inclusive) and get some food before the restaurant closed. Very welcome, and a nice touch. Checking in was painless, with all the necessary info passed over with a minimum of fuss. Very friendly staff.
We paid extra for a sea view and adjoining rooms (our tour operator said the adjoining rooms couldn't be guarenteed, but we did get them) and it wasn't apparent until the morning how worthwhile this was! Absolutely worth every penny. As others have said, the hotel is located close to the beach, and to wake up watching the sunset each morning never failed to impress.
Food was great, plentiful, of good quality, enough variety for any type of eater. Wine, lager, soft drinks and water on tap. Our children are too old for the kids club but the Animation team were a busy and friendly bunch, always willing to chat. Staff were all friendly (never been disappointed in the friendliness of Greek people to be honest) and helpful.
We went on a couple of trips, booked via the holiday rep, and these were excellent.
The hotel is located outside Tsilivi, and for us, this was just ideal. You could take a taxi into Tsilivi if you wanted a bit more variety. We headed into Zante Town one evening, well worth doing, and to Bochali hill another evening.
Would highly recommend this hotel and resort.

Room Tip: Book a seaview.
  • Stayed: August 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
3  Thank Gordon U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LOUIS_HOTELS, Manager at SENTIDO Louis Plagos Beach, responded to this reviewResponded 22 August 2014

Dear guest,

Thank you very much for staying at the Louis Plagos Beach and for taking the time to write such an adorable review.

It is a tremendous joy to read that you found our incredible service team to be lovely and our wide range of dishes to be delicious. We are also delighted to know that you favored our stunning location along with our creative animation team.

We sincerely look forward to welcoming you back soon at the Louis Plagos Beach.

Faithfully yours,

The Management.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 August 2014

Excellent food, incredibly helpful staff and very clean. Pool is fine, yes it's deep but well policed by the lifeguard and it didn't stop anyone using it! Special mention to Takis who runs the restaurant is an amazingly efficient way! Food much better than other hotels of same standard. We used the hotel run kids clubs, no other English kids there but the ladies running it made my daughter feel very special and she had a great time. Definitely will return - thanks to all

Room Tip: Sea view the best obviously
  • Stayed: August 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank LizzieKY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LOUIS_HOTELS, Manager at SENTIDO Louis Plagos Beach, responded to this reviewResponded 22 August 2014

Dear guest,

Let us thank you for holidaying at the Louis Plagos Beach and for sharing your impressions with the online community.

It is delightful to see that your stay with us exceeded all expectations, and that our great hotel has not failed to impress you with its delicious cuisine, its professional staff and its amazing facilities. We thank you dearly for your kind admiration.

We greatly hope to welcome you again soon at the Louis Plagos Beach.

Yours faithfully,

The Management.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 August 2014

Att: Manager of Louishotels. We had a great vacation in Zakynthos between 2nd aug to 16th of aug (2 adults and 2 children). The hotel was nice but there are some issues we would like to address to you. 1) Wifi costed 70€ for one week and only for one device. That is too expensive when most of the other hotels on the island had Wifi for free. 2) We booked all inclusive and the drinks were diluted with water. So we wanted liquor from bottles behind the bar staff, but they said that it cost much more. what is your view on "all inclusive"? 3) The hotel marketing it self as a children's hotel. You have hired a lifeguard by the pool which is very good for the safety. But a lifeguard that doesn't speak english so he can inform in a pedagogically manner is not acceptable. The children wouldn't be allowed to dive/jump or splash. Maybe your goal is to market this specific hotel only for elderly people. The children (and not only my) where very disappointed. 4) The reception staff had a edgy attitude and they are your face towards all the guests.
The restaurant staff, cleaning staff and the wonderful Team-Animation that so professionally handled all guest with respect and consideration - these people saved the trip and you should be very proud to have them.

Room Tip: If you travel with small children that needs a good night sleep, ask for a room far from the bar and restaurant area.
  • Stayed: August 2014, travelled with family
    • Location
    • Cleanliness
    • Service
3  Thank Ullis P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LOUIS_HOTELS, Manager at SENTIDO Louis Plagos Beach, responded to this reviewResponded 27 August 2014

Dear guest,

Let us thank you for staying at the Louis Plagos Beach and for taking the time to share your impressions online.

We are delighted to see that you appreciated our hardworking and professional staff, and that our dynamic animation team made a significant difference to your holiday. As for the wifi, please be informed that we will provide it for free from next year in the hotel. Our drinks are not diluted with water but they are local as advertised in all our marketing material. Premium drinks are available at an extra charge as it is often the case in other All Inclusive hotels wordwide. We are truly sorry to see that our drinks quality overall did not meet your expectations; you can rest assured that we will look into the matter promptly. We also thank you for your suggestion about the lifeguard which we will take into consideration in our recruitment efforts next year. Finally, we apologize for the inconvenience you experienced with our reception staff; we will certainly have a word to prevent such a situation from ever happening again. We hope you will give Louis Hotels another chance to provide you with the esteemed service we are known for. We manage many other hotels in Greece and Cyprus, perhaps the Louis Imperial Beach (Cyprus) or the Louis Zante Beach (Zakynthos) would better meet your expectations.

We sincerely hope to have the pleasure of welcoming you again in one of our Louis Hotels.

Kindest regards,

The Management.

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