after an overnight flight we arrived to what looked like a fairly pleasant place, however our first encounter was with the so called dive supervisor, rude , stand offish and basically negative from word go, no clue how to deal with people and showed little to no respect for people who had extremely high qualifications and experience, fundamentally treated as brand new beginner divers. From this first meeting the trend with the expat staff continued and we felt as though we were unwelcome guests in a private house. The mattresses were so hard that the wooden floor became an attractive option after the third night of waking up with spasms i our lower back, the final two nights i actually slept better on the floor. The "divemasters" are actually not that even though they are advertised as being that, they are what appears to be hastily trained rescue divers, while as locals they were friendly and charming they lacked the education, experience and skill that comes with proper training, with 3 qualified instructors owning and operating the resort it was disappointing to learn the staff were not being afforded proper opportunity. The Dive briefings were basic and the picture on the board never changed just the name of the site, on one particular dive there is a cave that has a significant current leading into it, this was not mentioned during the brief, and the "dive master" did not even notice when i entered, a beginner diver would have ended up in serious trouble in the same situation. The diving generally was average, while there were a few interesting things, both the coral and marine critters can be seen elsewhere in better condition and more prolific. The food while being quite good was overpriced and undersized, the same meals 3 times the size for half the price can be found a ten minute tricycle ride in the main drag of town. The local staff were the only redeeming feature, friendly and charming they were a delight, but as far as management and operation go after 23 years diving, training and traveling, I have not seen one this bad.
- Official Description (provided by the hotel):
- Away from the masses, you'll have a wonderful stay in one of our ten cottages. Enjoy a great dinner in our restaurant or have a drink on our terrace with its magnificent view of Pescador Island. ... more less
- Also Known As:
- Magic Island Dive Hotel Moalboal
- Magic Island Dive Resort Moalboal, Philippines - Cebu Island