We booked the Shompoo Cruise (see separate review) two days up the Mekong from Luang Prabang to Housay Xait. We pre-booked and paid for our overnight stay in Pebeng. We were given three options: budget, comfort or luxury. We chose the middle comfort level being told the guest house would be, well, "very comfortable" and would include dinner and breakfast the following morning before we resumed our voyage.
On the boat, the crew had no record of our booking and after several pages to Alex, the tour operator, a page was returned stating that we were booked into the Phetsokxay Hotel. When we arrived, the receptionist was extremely unfriendly from our first hello and said she had no booking for us. I got her to call Alex and he confirmed the booking. When I asked her about the dinner, she said no dinner. I asked her to call Alex back which she did and then replied, "Alex says no dinner"! She threw our key at us and that was that.
The room was a hot pit. I have slept on floors doing village homestays in Myanmar that were more comfortable than that bed. There was a party of about 40-50 Chinese tourists who were very loud well into the evening. About 1:00 am the AC stopped and for the rest of the night emitted a continual high pitched beep. All attempts including cutting and restoring power to the room failed to stop it. No more sleep. In the morning the bathroom light no longer worked so we showered in the dark. Leaving the hotel just past 6:00 am we were given a bag with our breakfast to take to the boat. When we opened it, it had about 8 pieces of wonder bread smashed together and a couple of cold fried eggs which had been made at least the day before.
This hotel is a pit. Do not stay here. We paid $15 X 2 extra for the privilege of this dump! In retrospect, if we had paid another $10 X 2 we could have stayed in the "luxury" hotel. Probably a good idea if you book this cruise.
Whatever your reason for visiting Pakbeng, avoid this place at all costs!