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“It's alright”
Review of Ashford Haven

Ashford Haven
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Ashford Haven
Ranked #13 of 13 Cong B&B and Inns
Dublin, Ireland
Level 4 Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“It's alright”
Reviewed 25 June 2014

I wanted to confirm my booking the week I was due to arrive so I rang the landline phone number on the website but got an engaged tone for days, having read the previous persons comment about ringing her mobile and being given out to I decided not to so sent an email to their web address provided. No response! It's only a small thing but slightly strange that this is their business and they are completely uncontactable!

Anyway the house is beautiful and very clean with ample car parking outside.

The breakfast wasn't great, greasy and not very well cooked. Also the breakfast was between 07.45am and 08.30am - the first time i've ever come across this! So avoid if you're hoping for a lie in!!

Room Tip: Both rooms I saw were lovely and spacious.
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  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank dolldoll200
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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43 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • French first
  • Russian first
  • Any
English first
Stockport, United Kingdom
1 review
Reviewed 5 June 2014

My sister and I booked at very short notice for a family funeral and were delighted with Ashford Haven. Our room was clean, spacious and very comfortable, the hosts kind and thoughtful, eg fresh milk to make a cup of tea and biscuits as "we might be a bit peckish after travelling" when we arrived. The views lovely enhanced no doubt by good weather.
The Irish breakfast was delicious and plentiful.
It is a great location for that part of Ireland, close to Cong and the beautiful Asford Castle, Loch Corrib, accassible for Galway Ballinrobe and Connemara, Knock airport.
We would both have no hesitation in recommending it.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ann C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prescott AZ
Level 3 Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 19 May 2013

Noel and Ann were friendly and warm. Although the house is only ten years old with a nice appearance, it is missing some essentials. No hair dryer, had to replace tv, no shelf in the shower, no grab bar in shower, no chair in the bedroom, hot faucet in the bathroom not anchored, no light at the vanity mirror. On the positive side, the bed was excellent as well as the breakfast. The location was great with easy access to Cong which is a favorite village of our trip.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
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Helpful?
3 Thank HappyJack123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
anne m, Owner at Ashford Haven, responded to this review, 24 June 2013
Sorry to our Guests for any inconvience caused during their stay at Ashford Haven. At the time the items mentioned were being replaced with more up to date items, Due to an unplaned delay of 2 day all was not complete. We at Ashford offer a 5***** service to our guests at all time and therefore we t update regularly to provide that high standard for all our valued guests.
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Dublin, Ireland
Level 3 Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 12 May 2013

From start to finish this was a disaster!!!The owners were rude from the get go. They had their mobile number on the website and when I called they actually gave out to me for calling ehile they were in work. They were very rude on the phone. The week before arriving a emailed to confirm that we were still coming and I received no reply. I texted the day before and they called me to ask when I wanted to check in, as long as it was when suited them and fit around their schedule. I turned up on the day and they were not there. They told me they had tried to call ( I had no missed calls or texts) I was on the door step and they told me they could not accommodate me. DREADFUL, unprofessional!! I have no idea why they are running a B&b they are clearly uninterested in it. And as for being certified by Failte Ireland... I am stunned! They should be kicked off the list!

  • Stayed May 2013, travelled as a couple
    • Service
Helpful?
8 Thank Emily B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
anne m, Owner at Ashford Haven, responded to this review, 24 June 2013
I contacted the guest 48 hours prior to arrival to confirm their arrival time as is nomral poractice as they did not have specified an arrival time. They saiid as they were going to a communion at that day and it would be ok to check in before or after , so we agreed for them to check in after the communion ,approx 1 pm. But then due to a family emergency I was unable to accommodate the guests. When this emergency became apparent the eveing prior to their arrival , I phoned the guests on the mobile number provided to me (which was the correct number) and as the phone when into message answer , I left a voice mail to explain that I would not be able to provide them with bed and breakfast as I had a family emergency, The next morning as I did not hear back from the guests I tried to phone again , but there was no answer and therefore I send a text message and expained the situation and requested them to contact me I Later that afternoon the guest arrived at Ashford Haven , I expained the situation and the messages I left for them, I recommended a bed and breakfast, just 2 minutes away that would accommodate them. They did not make an issue of this at all , I just can not understand why they would write such a negative review considering they knew I had a family emergency.!!!!!!
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London
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 January 2013

I stayed here with my girlfriend on the weekend of my friends wedding at nearby Ashford Castle. The location was perfect. Our host Noel couldn't have been more friendly, helpful or accommodating. The room was warm, clean, very comfortable and modern. Breakfast was very nice with a few choices. I would stay here again and wouldn't hesitate in recommending Ashford Haven!

  • Stayed December 2012, travelled as a couple
    • Value
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Helpful?
2 Thank Stephen O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neustadt, Germany
Level 4 Contributor
32 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 27 August 2012

just a joke, but i have to thank the host for his "quick reaction" after we broke the showers door clip.

In fact: the welcome was nice - we did not read all the comments prior written when we booked the B&B.

The room we got was very spacey and so was the bathroom. Clean and neat every day. Sort of exciting was the breakfast: all you can eat and all what (we continentals think) it is Irish. So definitely no reason for any complains.

The host alo was very friendly and gave a lot of tipps and hints about how to reach things and must see places like Kylemore Abbey, Connemara or Achil Island.

Asked if we would stay there again: definitely Yes.

  • Stayed June 2012, travelled as a couple
    • Value
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Helpful?
1 Thank mene9999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 June 2012 via mobile

The home is beautiful, very close to cong and a castle, but I did not see the hosts once except for breakfast. The kid had to let us in and show us our room. The have a dog that barks all night and a horse.

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Breezy1297
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ashford Haven

Property: Ashford Haven
Address: Lackafinna, Cong, Ireland
Region: Ireland > Western Ireland > Province of Connacht > County Mayo > Cong
Amenities:
Children Activities (Kid / Family Friendly) Room Service
Hotel Style:
Ranked #13 of 13 B&Bs / Inns in Cong
Price Range (Based on Average Rates): £
Number of rooms: 4
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