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“Lunch at Ashford Castle”
Review of Ashford Castle

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Ashford Castle
Ranked #1 of 3 Hotels in Cong
Certificate of Excellence
Kin
1 review
“Lunch at Ashford Castle”
Reviewed 23 July 2014 via mobile

We had a delicious lunch at Ashford Castle. The staff were very friendly and helpful. We then had a wonderful boat tour with Captain Patrick of Corrib Cruises. We were entertained with live music and learned about the rich history of the area. A great way to spend the day.

Stayed July 2014, travelled with family
Helpful?
Thank Kathleen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Niall_Rochford, General Manager at Ashford Castle, responded to this review, 25 July 2014
Dear Kathleen B,

I am happy to read you had a pleasant trip to the Ashford Estate, it really is a wonderful day out.
Please ensure you visit us again in the near future.

Many thanks
Niall Rochford
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,572 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (421)
Date | Rating
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English first
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 July 2014

Ashford Castle was absolutely amazing! The staff knew all our children's names and left them cookies and apple juice everyday in our room! We enjoyed several activities including Falconry, horse ridding and the Loch cruise by captain Luskin. These are a must do while staying here!! Thank you for a great experience! I would recommend all who come to the west of Ireland to stay here!

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank McMahon05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
florida
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 22 July 2014

We were part of Brendan Vacation tour with lovely and experienced Marion as tour director. Had lunch on board Corrib Cruises and serenaded by the charismatic Martin (an actor from 1951 film "The Quiet Man") with Irish songs accompanied by his accordion. Patrick, the skipper, was great as a guide about the history of Ashford Castle and we enjoyed a wonderful lunch on board. Disembarking from the cruise we were met by a jubilant bagpiper who escorted us to the hotel entrance while playing Irish tunes. We were then met by multiple hotel staff outside who then escorted us to check-in and we were then again escorted to our room by a staff member. We truly felt like royalty! We had a gorgeous garden and fountain view from room 306 but we also peeked into room 308 and that room is larger with a view of a summer garden from 1 window and a view of the fountain and lake from the other. Rm 308 had 2 sinks in bath and large queen or king bed. Both rooms were decorated in classic fashion with different toiles and matching bedspreads. Both rooms' baths updated and beautiful with expected amenities; ours had heated towel bar and bathroom floor with one sink. We had 2 twin beds in 306. Quiet and comfortable bed and sleep. George V dining room a true dining experience with fine food and wine and service under Waterford crystal chandeliers. Lunch and tea service served in separate equally well-decorated room with Murano glass chandeliers. Gorgeous gardens and walks through the forrest .We treasured our falconry experience that can be had at only special resorts like this. We also enjoyed our walk into the adjacent town of Cong with quaint shops and restaurants. Every moment was special here; did not want to leave but when we did there were several hotel staff members waving us goodbye.

Room Tip: Ask for room with a lake view and/or a fountain view. Also ask for a room with air conditioning cont...
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  • Stayed July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
Thank texaninflorida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Niall_Rochford, General Manager at Ashford Castle, responded to this review, 25 July 2014
Dear texaninflorida,

Your review of your stay at Ashford Castle is a delight to read, I am so happy to find that so many aspects of your stay were exemplary.

Being a very old building our bedrooms are all different shapes and sizes, no two are alike, but every room has amazing views over the estate grounds. Thank you for mentioning how happy you were with food service during your stay, dining in George V restaurant is a very special experience.

We hope that you will keep us in mind if you’re ever planning a return trip to the West of Ireland.

Yours Sincerely
Niall Rochford
General Manager
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Dublin, Ireland
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 22 July 2014

This hotel really knows how to make a good first impression! the long winding driveway gives brilliant views of the castle as you approach and you know you're in for something special! The staff here are brilliant. They always called us by our names and made us feel like the only guests in the hotel. You're initially greeted by John at the gate and Frank at the door and both are such country gents! We were checked in by Christian who then led us to our room. Lovely guy who really knows his stuff about the castle. Very friendly and approachable. There were a few other staff members whose names i cant quite remember, but from the ponytailed room service attendant to the mustachioed gent in the bar, and Sile who checked us out, everyone was great.

The castle itself is magnificent and the facilities are top notch. The bed was incredibly comfy and my girlfriend even described the pillows as a "liquid cloud of silk". But for me, the real gem here was the breakfast! there was a huge selection of hot and cold food and even an a la carte menu with pancakes, eggs benedict etc etc.... i could have sat there all day eating! We can't wait to return.

  • Stayed July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank TallFoodie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Niall_Rochford, General Manager at Ashford Castle, responded to this review, 25 July 2014
Dear TallFoodie,

Thank you for your outstanding review of Ashford Castle.

I am proud to read that you received such a warm and welcoming service during your stay, and my thanks for taking the time to mention those staff members by name. Both housekeeping and the kitchen will be delighted to hear that they were able to assist with you stay being both comfortable and filling!

We look forward to welcoming you back, and hope it will be in the near future.

Kind Regards
Niall Rochford
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
atlanta
Level Contributor
69 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 22 July 2014

I enjoyed the location of this castle and the service is superb. I wish the rooms are upgraded and has the grander the lobby has. The staff is extremely friendly and helpful. They do make you feel special. Sadly the day we stayed at this castle the bathroom flush was leaking, someone over loaded the circuit and we lost power. However the service and the breathtaking view of this place took away the sadness. I was told by the staff that the castle is going renovation and AC unit will be included in the rooms. I wish they add more suite to the castle than just the few they have.
Overall a great experience.

Room Tip: Get the room with the lake view. Take formal clothing if you wish to eat dinner in the formal dinni...
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  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
Thank wtravelerAtlanta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Niall_Rochford, General Manager at Ashford Castle, responded to this review, 24 July 2014
Dear wtravelerAtlanta,

Thank you for choosing to stay with us at Ashford Castle.

I am happy to read that you enjoyed the castle estate and experienced superb service. I extend my apologies for the faulty facilities during your stay, this is not a common occurrence and I am sorry that I could not address this during your time here.

I do hope that you will consider returning to us in the future.

Many thanks
Niall Rochford
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Laval, Canada
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 July 2014

What can you say about staying at a breathtakingly beautiful castle while being spoiled by the people working there? The grounds at Ashford Castle in the little town of Cong, Ireland are absolutely magnificent and you need to take the time to slowly walk it and take in all its beauty and grander. The staff were extremely helpful and everyone went out of their way to make us feel welcomed and satisfied. The dinner in the evening was one of the highlights of our Ireland vacation. The food was exquisite and tasty and we left not feeling stuffed and bloated but rather excited and satisfied at the experience that our taste buds had just been through. Service of the highest quality in all aspects.

  • Stayed July 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
Thank Marc B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Niall_Rochford, General Manager at Ashford Castle, responded to this review, 24 July 2014
Dear Marc B,

What a splendid review to read of your time with us. It certainly sounds as if you had a brilliant evening in the George V Dining Room, your kind words will be passed along to all the team involved. Thank you for noting the high standards of service offered by our staff during your time here.

I do hope you consider us for your future vacation plans, we would love to welcome you back.

Yours Sincerely
Niall Rochford
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 21 July 2014

We stayed for a week in July 2014. I have to say this place is clean and magical and wonderful. The staff are so very nice. The food is great. The service is perfect. The grounds are so wonderful to walk around and just take in the peace. We did the hawk walk and that was one of the best things you can ever do. It is not a show but rather an actual personal walk. We went with Fiona on horseback ridding she was sweet and fun and we had a great time. I would book this place as a wonderful couples place. I really can not say enough positive things about it

Room Tip: we were in a suite and it looked over the lake. it was beautiful . my pics from the castle and trip...
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  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank Jeannie122
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Niall_Rochford, General Manager at Ashford Castle, responded to this review, 24 July 2014
Dear Jeannie122,

Your review paints a beautiful description of your time here with us. The falconry and horse riding are such great activities that really give you the opportunity to explore the estate.

I’m delighted you had such a positive service from the staff. I hope you will join us again during a future visit to the West of Ireland.

Kind Regards
Niall Rochford
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ashford Castle

Property: Ashford Castle
Address: | Co. Mayo, Cong, Ireland
Phone Number:
Region: Ireland > Western Ireland > Province of Connacht > County Mayo > Cong
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Cong
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Ashford Castle 5*
Number of rooms: 82
Reservation Options:
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Also Known As:
Ashford Castle Hotel Cong
Ashford Castle Ireland

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