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“Old Fashioned mid-level hotel, no 4 star” 3 of 5 bubbles
Review of Movenpick Hotel Frankfurt Oberursel

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Movenpick Hotel Frankfurt Oberursel
Certificate of Excellence
GreenLeadersBronze level
Raleigh, NC
Level Contributor
55 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Old Fashioned mid-level hotel, no 4 star”
3 of 5 bubbles Reviewed 7 May 2014

I once in a while have to stay here for conferences with a client. The conference part is adequate and the restaurants are good. Service is friendly. The rooms are poor, and the brown-reddish carpet (I have never seen the blue carpets as depicted on the website) feels like it is so old that it is alive.
This time I staid for three days. The sink did not drain properly, i.e. I have seen that held-back brackish water with shaving residue and tooth paste spill trickling down within about 15 minutes.
The internet connection, even if you buy the premium EUR 17 per day version, is draggingly slow. Some of my delegates could not even get through their firewalls. All-in-all, this place needs more than just a paint-up. In my opinion tearing down and rebuild would be appropriate. There are now a number of better hotels in the area.
The Spa and Fitness is a joke.

Room Tip: Avoid the hotel. If you must stay, ask for an anti-allergic room. These have water-beds, but at leas...
See more room tips
  • Stayed May 2014, travelled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank millionmilerflyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moevenpick2011, Manager at Movenpick Hotel Frankfurt Oberursel, responded to this review, 14 May 2014
Dear millionmilesflyer,

Thank you for taking your precious time to give us your feedback regarding the stay at our hotel.
We regret that you did not enjoy the room and the interieur, our housekeeper received your information.
We hope to welcome you again nevertheless at our property.
Have a good day and best regards,
B. Biegler, QM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

674 reviews from our community

Traveller rating
    254
    294
    100
    21
    5
See reviews for
85
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (23)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Micheldorf
Level Contributor
63 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 19 April 2014 via mobile

This hotel isn't what I would choose to visit the city of Frankfurt but for a meeting or conference the location is perfect. Rooms are adequate but a little old-fashioned. The staff were extremely efficient, friendly and helpful. Breakfast was excellent and other meals in the restaurant very good. It's around half an hour by taxi from the airport (€55).

Stayed April 2014, travelled on business
Helpful?
Thank Cavey_Austria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moevenpick2011, Manager at Movenpick Hotel Frankfurt Oberursel, responded to this review, 22 April 2014
Dear Cavey_Austria,

Thank you very much for taking the time to share your impressions regarding your stay in Oberursel with other travellers on tripadvisor.de.
We are glad to hear that you enjoyed your stay and that our staff was friendly and helpful.
Looking forward to welcome you back at our hotel we remain with
best regards,
B. Biegler, QM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Helsinki, Finland
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 8 March 2014

I stay every now and then in this hotel. It is simple, clean and efficient business hotel. Rooms are clean and comfortable enough. Bathrooms have standing showers and shower gel/shampoo attached to the wall. Standard wifi in the room works for emails and web, but is too slow for video calls (business package might have faster connection). Fitness room is really small, but the area and roads are pretty good for running outside. Breakfast is ok. The staff is very friendly and efficient.

  • Stayed March 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jarno S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moevenpick2011, Manager at Movenpick Hotel Frankfurt Oberursel, responded to this review, 2 April 2014
Dear Jarno S,

thank you very much for sharing the impressions you had during your lasts stays with other guests.
We are happy to read that you are enjoying your stay with us.
Please be informed, that you can use the gym "Body Fit", located 500m from the hotel, our
reception desk will be pleased to assist.
We are looking forward to welcome you back in Oberursel.
Best regards,
B. Biegler, QM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Zurich, Switzerland
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 16 February 2014

It is very modern in its style, with medium but comfortable rooms. Elevators enjoy safety devices so no one even try to get off on the floor that is not its own. It is very close to the trade fair and convention center in Frankfurt, but away from the tourist center. Their food is excellent and the staff is well trained, they are very friendly and professional people.

  • Stayed April 2013, travelled solo
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Nathan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moevenpick2011, Manager at Movenpick Hotel Frankfurt Oberursel, responded to this review, 5 March 2014
Dear Nathan W,

Thank you for your friendly review of your stay at the Mövenpick Hotel.
We are happy that you enjoyed it and we are really looking forward to welcome you again at one of our properties.
Best regards,
B. Biegler, QM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
35 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 bubbles Reviewed 8 February 2014

Rooms are comfortable enough. No complimentary toiletries other than an industrial supply of shower gel attached to the wall so you can't steal it. I found the complimentary Wifi in the lobby was so weak I couldn't connect and you had to pay for access in your room. Breakfast was included in my room but was tasty enough. Recommend as a good 3 star business hotel.

  • Stayed February 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank kiwimissy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moevenpick2011, Manager at Movenpick Hotel Frankfurt Oberursel, responded to this review, 11 February 2014
Dear kiwimissy,
Thank you for your thoughtful comment.
We are glad to hear that you enjoyed your stay with us and we are looking forward to welcome you back at our property.
Have a great day ahead and kind regards from the Mövenick Hotel Frankfurt/Oberursel,
best regards,
B. Biegler, QM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 27 December 2013 via mobile

Visited during the first week in December. Stylish, clean, and efficient hotel, with friendly seasonal touches. Simple, clean, comfortable rooms with good WiFi which makes a good work space. Excellent breakfast buffet. Good proximity to the airport. Will stay again.

Stayed December 2013, travelled on business
Helpful?
2 Thank Andy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moevenpick2011, Manager at Movenpick Hotel Frankfurt Oberursel, responded to this review, 1 January 2014
Dear Andy S,

Thank you for your review at tripadvisor.com.
We are glad to read that you enjoyed your stay with us and that you might visit us again.
Have a wonderful new year and best regards,

B. Biegler, QM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
222 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
3 of 5 bubbles Reviewed 13 November 2013 via mobile

I stayed here for one night on a conference which was also being held at the hotel.
The reception area, conference rooms and bathrooms in the bedrooms are a bit tired and in need of an update.
The bedrooms seem to be recently refurbished and are quite pleasant. Not luxurious but clean, modern and comfortable.
Room service menu is limited but food was quite good.
Service was excellent.
I would say this was an average, very functional hotel. Very clean and a bit tired.

No Internet included which drives me bonkers but I understand that it's fairly commonplace in Germany so isn't limited to this hotel.

  • Stayed November 2013
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kricho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moevenpick2011, Manager at Movenpick Hotel Frankfurt Oberursel, responded to this review, 16 November 2013
Dear Kricho,

we are happy to read that you enjoyed your stay at our property and that you participated also
in a conference that was held in our hotel.
At the moment we are not in the position to provide all the rooms with complimentary internet but you can use it anytime for free in the lobby, restaurant or bar area. And in all the rooms apart from the standard room.
Looking forward to welcome you again in Oberursel,

All the best,
B. Biegler, QM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Movenpick Hotel Frankfurt Oberursel

Property: Movenpick Hotel Frankfurt Oberursel
Address: Zimmersmuehlenweg 35, 61440 Oberursel (Taunus), Hesse, Germany
Phone Number:
Region: Germany > Hesse > Oberursel (Taunus)
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Oberursel (Taunus)
Price Range (Based on Average Rates): £
Hotel Class:4 star — Movenpick Hotel Frankfurt Oberursel 4*
Number of rooms: 220
Official Description (provided by the hotel):
The comfortable Mövenpick Hotel Frankfurt Oberursel is located north of Frankfurt in Oberursel. Close to the Taunus and recreational areas, it offers great connections to the fairgrounds, city centre and airport. Our restaurant and fitness facilities make this a great place to relax. Our many variants of room types all come with tea and coffee making facilities and you can choose from one of our 42 longer stay rooms with kitchenettes, rooms with water beds, hardwood floors or duplex suites. The hotel offers 12 modern and well-appointed meeting and conference rooms for up to 320 delegates. Together with the hotel's renowned cuisine and service, there can be no better choice of venue for your business and meeting requirements in Frankfurt. ... more   less 
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Also Known As:
Moevenpick Hotel Oberursel Taunus
Moevenpick Hotel Frankfurt Oberursel

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